Blackstone Apart Boutique Hotel

Recent Reviews: 560

• User:angelalber2a

  Trip type: Solo travel

  Villa Gral Belgrano

  21 May 2026

  Everything was excellent, from the facilities, the cost, and especially the staff Gestor de Experiencia, Guest Services / Front Office at BlackStone Apart Boutique Hotel, responded to this review ¡Hola Angel! Que bueno saber que disfrutaste de tu estadía y que nuestro personal, instalaciones y costos cumplieron con tus expectativas. Agradecemos de corazon el tiempo que te tomaste para dejarnos tu reseña y esperamos verte nuevamente muy pronto en nuestras instalaciones. Originally submitted in Spanish on www.tripadvisor.cl. View originals.

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• User:JJJOverlanding

  Trip type: Couples

  Great place near everything without the noise

  27 Feb 2026

  Very reasonably priced hotel within walking distance of the town centre. It’s quiet and has lovely gardens and pool area. Only reason I marked it down was the time it took to check in and to extend our booking - about 25 minutes each time. Gestor de Experiencia, Guest Services / Front Office at BlackStone Apart Boutique Hotel, responded to this review Hello! We're thrilled to hear you enjoyed our quiet location and lovely gardens. Thank you for your feedback regarding the check-in process; we will work on improving that. We hope to welcome you back soon for another great stay!

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• User:PecasLaru

  Trip type:

  Great Location!

  06 Aug 2022

  Its located near the downtown of villa general belgrano, the breakfast is ok in quality but buffet and cheap. The people were very nice and they show us the place as soon as we get there. We were only one night but its nice for more nights Recepción Blackstone, General Manager at BlackStone Apart Boutique Hotel, responded to this review Muchas gracias por sus comentarios. Nos alegra que su estadía fuera placentera y hayan podido disfrutar al máximo de nuestras instalaciones, Gracias por tomarse el tiempo en esta devolución, ¡Esperamos recibirlos nuevamente! Un saludo cordial de todo el equipo de Experiencia Blackstone

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• User:lorenzor465

  Trip type: Family

  Worst experience in an hotel

  17 Apr 2022

  Absolutely the worst experience that I had in my life. A shame, cause the place have a great potential. We arrived at 6:30 pm and we didn't receive our room until 9:30 pm, and the worst is what the receptionists did during this 3 hours window. First of all, there were 3 kids on the reception desk, and we've been attended by the 2nd youngest (also, there was no a single manager to talk with). We've been explained the rule of the hotel, which took a good amount of time, and they explained to us that room wouldn't been clean every day, due to covid restrictions, but nobody in the office were wearing a mask 🤨 (we later founded out that in reality the problem was that the hotel expanded too quickly without expanding the staff, and this news came from another oldest receptionist 2 days later). The 4 of us then, 1 couples of parents and 1 of sons, are been assigned 2 rooms in the "superior" part of the hotel. The problem was that when we arrived, the room where totally incomplete, and I mean, there were workers Inside! The rooms were dirty of paint, construction dust, had leaking on the ceiling in one case, didn't have hot water. So we went back, to ask if this was a mistake (meanwhile the same receptionists made us wait long time cause other customers kept arriving). So the 2nd youngest passed the ball to the youngest girl, which confusing started to walk back and forth from the reception to the rooms, to "control" the situation (the rooms are around 500mt from the reception). After around 40 minutes of wait, they tried to assign us 2 other rooms of the same complex, but when we went to them, again we found out the same situation. Dirty, workers on them and no hot water in one. So we want back again to the desk and tried to talk with a manager, and the first receptionist responded that she was sorry, couldn't do more at this point and she wouldn't pass the phone number of the manager, to which they where talking all this time trough the phone, explaining that was in holiday and didn't wish to talk to us. End of the story, 3h later, we've been assigned 3 other rooms, from which we could choose, and we had to accept them in those conditions, cause otherwise we wouldn't have a place to sleep, after 13h driving, cause was bank Holiday in Argentina. The day after we recall the reception and ask to send someone to fix the hot and cold water.For us was the first time we live a bad experience like this, but there is a first time for everything. Now that you know a bit more, I hope won't be yours. Recepción Blackstone, General Manager at BlackStone Apart Boutique Hotel, responded to this review Estimado Lorenzo, gracias por dejar su comentario. Recibieron el departamento a las 9:30 pm ya que el primero que estaba listo para que se alojaran no fue de su agrado por tener un bote de pintura en la puerta del lado de afuera, no había personal trabajando.Le falto mencionar, que como las habitaciones a las que se les ofrecía cambiarlos no estaban listas, se les regalaron las cenas para los 4 pasajeros y de esta forma no tuviesen que esperar en la recepción del hotel.Lamentamos que las instalaciones no hayan sino de su agrado. Lo último y no menos importante usted estuvo alojado en Blackstone Country Villages no aquí en donde dejó su comentario. Saludos Cordiales.

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• User:liliang102

  Trip type: Family

  You can relax here

  06 May 2019

  The facilities are beautiful: lots of stone, wood, glass and green. Antiques combined with modern items.Bed and shower good. Kitchen and living room also good. Room lighting amount (or design?) is a bit suboptimal, when compared to all the top things the hotel has. The park and the pool are superb. Great to enjoy both. It has children space, pretty nice.Restaurant is very good!Prices are mid-range. Good specials.Staff very kind and willing to help. elevaestudio, Director de Relaciones con Clientes at BlackStone Apart Boutique Hotel, responded to this review Thanks you for oyur kind words.

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