Forrest

Recent Reviews: 1683

• User:teal_moon

  Trip type: Solo travel

  Highly recommended!

  25 May 2026

  From my arrival, I was greeted by friendly faces, smiles & a warm welcome & even had my esky (ice box) carried upstairs to my room!The room itself was totally adequate for my 3-night stay, complete with kettle, toaster, hair dryer & a hot ‘halo’ shower! It was spotlessly clean & had a comfy bed — a real treat for a motel — with electric blankets (though I don’t use them) & a view to the east made for spectacular sunrises!An easy walk to a fantastic selection restaurants & cafés & only a little further to walk to the National Gallery, et al. Being so centrally located, I was pleasantly surprised (read:relieved) at how quiet it was!I think it’s real value for money considering one can walk to so many places, depending upon one’s mobility & fitness level.Overall, I think Forrest Motel & Apartments has a great atmosphere. The staff seemed happy, which I think says a lot about the proprietors & how they operate their business. I would highly recommend this place to others & know I’ll return in the future. Thanks for a great stay! 😊

  Read more

• User:Jet41493312904

  Trip type: Family

  NIGHTMARE STAY

  23 May 2026

  NIGHTMARE STAY: Total Disrespect and Extortionate ManagementIf you are travelling with family—especially toddlers—STAY AWAY FROM THIS PLACE. What was supposed to be a convenient family getaway turned into a stressful, inhospitable ordeal from the moment we crossed the threshold.The Check-In DisasterWe arrived to a literal hazard zone. There was a pool of water flooding the kitchen floor, a broken oven, and a single, pathetic roll of toilet paper that was 90% empty. When the receptionist finally graced us with her presence, she confirmed the dishwasher was actively leaking and summoned maintenance.For over an hour, two maintenance guys took over our living space. We were forced to clear out our belongings and corral two restless toddlers into a corner while water warped the floors and chaos reigned. The worst part? They couldn't even fix it. We were told the dishwasher was completely stuffed and out of commission indefinitely.The First Betrayal:We specifically booked an apartment so we could cook our own meals and use the dishwasher. When we begged for another room so our family could actually enjoy our holiday, management flatly rejected our request. We spent three agonizing days without the basic amenities we paid for.The Petty $30 ExtortionThe absolute audacity of this establishment peaked on our final day. At 9:00 am, I called to ask for a modest, one-hour late check-out (11:00 am) to help manage the kids. Given that we lost hours of our first day hosting a construction crew in our kitchen, you would think a reputable hotel would waive the $30 fee as a gesture of goodwill.Instead, they dragged their feet for nearly an hour, only to call us back with an insulting counter-offer: a mere 15 minutes.When the stress of rushing to leave boiled over, I asked the receptionist for her name and her manager’s name to file a formal complaint. Her response? A chilling statement that hotel policy forbids employees from disclosing even their first names. What kind of reputable business operates under a total veil of anonymity?The Final InsultWe rushed out and checked out at 10:16 am. Less than an hour later, we realised we had left a book and two bottles in the room. With my family waiting in the car, I ran back up, knocked, and slipped inside to grab our forgotten items. A manager spotted me leaving.Instead of asking if I needed a hand, or—heaven forbid—finally apologising for the disastrous start to our trip, the hotel took the opportunity to strike. Without a single word or warning, they slapped my credit card with a $30 late check-out fee.The Verdict: Cold and CruelThis hotel has its priorities completely backwards. They offered zero apologies and zero compensation for ruining the primary utility of our room, yet they were predatory and lightning-fast when it came to squeezing an extra $30 out of a stressed-out family.The service here is ice-cold, unwelcoming, and completely devoid of human empathy. Do not give them your money. Dorothy Barclay, Owner at Forrest Hotel And Apartments, responded to this review Dear Daniel,Thank you for sharing your feedback. We’re sorry to hear that your stay didn’t meet your expectations.We would like to clarify a few details to ensure an accurate understanding of the situation.Our team attended to the dishwasher issue immediately on arrival and offered both a repair at a time convenient for you and an alternative apartment, which was declined.We also provided additional amenities throughout your stay to support your comfort.Regarding check‑out, our standard time is 10am. We offered a complimentary grace period, and although the room was vacated later than agreed, we have chosen to waive the late check‑out fee as a gesture of goodwill.Our staff always aim to provide friendly and respectful service. On this occasion, a team member felt uncomfortable sharing her name due to the tone of the interaction, and we supported her decision.We appreciate your time and wish you and your family well.The Forrest Team

  Read more

• User:999margies

  Trip type: Couples

  Clean, spacious, great location

  18 May 2026

  Have stayed here a few times. The location is central and in easy walking distance to Manuka shops. This time chose a one-bedroom unit for the extra space. Our unit faced the back street - nice and quiet. Dorothy Barclay, Owner at Forrest Hotel And Apartments, responded to this review We are glad to hear you enjoyed the clean, spacious unit and central location near Manuka shops.We hope to welcome you back again soon The Forrest Team

  Read more

• User:LouiseM2575

  Trip type: Business

  Perfect for a group who need a boardroom and is close to Parliament House and excellent services at Manuka

  14 May 2026

  Great location, great boardroom, helpful staff,Awesome pizza and generous sized rooms Dorothy Barclay, Owner at Forrest Hotel And Apartments, responded to this review Thank you so much for your wonderful feedback. We’re delighted to hear that our boardroom suited your group perfectly and that our location near Parliament House and Manuka made your stay convenient and enjoyable.Our team will be thrilled to know their service made a positive difference to your visit. We’re also glad you loved the generous room sizes and, of course, the pizza — it’s a favourite among many of our guests.We truly appreciate you taking the time to share your experience, and we look forward to welcoming you and your group back again soon.Warm regards,The Forrest Hotel & Apartments Team

  Read more

• User:jrr270455

  Trip type: Couples

  Good cheap option in Canberra

  04 May 2026

  Needed ai inexpensive motel in Canberra and Forrest motel fitted the bill. Basic motel room but comfortable bed, 10 minutes walk to Manuka. All we needed Dorothy Barclay, Owner at Forrest Hotel And Apartments, responded to this review We are happy to hear you found us a good value option! Glad the comfortable bed and location near Manuka worked perfectly for your needs.Kind regards The Forrest Team

  Read more