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Oaks Carlyle

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Oaks Carlyle

locationMackay, Central Coast - QLD

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About Oaks CarlyleAbout Oaks Carlyle

Location

This hotel is located right in the heart of Mackay.

Facility

The hotel has a lift and features 87 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, room service, an alarm call service and a laundry service. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and have a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. Amenities include a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym and callisthenics.

Meals

The hotel includes a restaurant and a bar.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Oaks Carlyle Amenities at Oaks Carlyle

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

147

Very Good

114

Average

57

Poor

24

Terrible

34

Recent Reviews: 376

  • User:Jennifer S

    Trip type: Business

    The room was lovely, clean and super comfortable

    rating06 Jul 2025

    While the hallway is very stark, the room was a lovely calm oasis with nice soft pillows and bed. The shower was hot. There is no real place to put the toiletries on the sink (pretty normal in most...

  • User:lynettebailey1

    Trip type: Couples

    Lack of ownership for noise issues and complaint

    rating24 Jun 2025

    We recently booked in for 3 nights with the possibility of extended our stay. The first night was horrific is an understatement. The power company was replacing ALL the poles and transformers outside...

  • User:toddodonnell01

    Trip type: Business

    Clean and friendly staff

    rating18 May 2025

    The complex was in a good quiet location. There staff were very friendly and the apartment was super clean.

  • User:Inspire07232157619

    Trip type: Business

    Excellent Accommodation, good facilities

    rating30 Apr 2025

    Comfortable bed and pillows, good size apartment with full kitchen facilities. Easy to access and a great location.

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