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Breakfree Diamond Beach

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Breakfree Diamond Beach

locationBroadbeach, Gold Coast - QLD

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About Breakfree Diamond BeachAbout Breakfree Diamond Beach

Location

The hotel is located less than 100 metres from the blue waters of Broadbeach and close to one of Queensland's largest shopping retailers, Conrad Jupiters Casino and an abundance of chic cafés and restaurants.

Facility

The apartment hotel has a lift and features 123 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a baggage storage service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, a laundry service and a coin-operated laundry.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms include a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. There is also a washing machine and an ironing set. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including beach volleyball, golf, a gym, callisthenics, a spa, a sauna and massage treatments. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

There is a restaurant on the premises.

Amenities at Breakfree Diamond Beach Amenities at Breakfree Diamond Beach

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Games room

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Playground

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Surfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

605

Very Good

705

Average

283

Poor

118

Terrible

113

Recent Reviews: 1824

  • User:avisaurea

    Trip type: Family

    Missing door in a bathroom

    rating17 Jan 2026

    We booked a 2-bedroom, 2-bathroom apartment at Diamond Beach Resort, paying around $500 per night, expecting a basic level of comfort and privacy.On arrival, we were shocked to discover that the main bathroom in Apartment 143 was completely unusable — it had no door at all. The door had been entirely removed, making the bathroom impractical and unacceptable for a family or group stay.We raised this issue immediately at reception, however no solution was offered. Our request to be moved to a different apartment was declined, despite the apartment clearly not meeting minimum expectations for a paid two-bathroom accommodation.The second bathroom did have a door, but unfortunately the lock was broken, which again compromised privacy.Charging premium rates for apartments that are outdated and fail basic functional requirements is not acceptable. A bathroom without a door is not a minor issue — it renders the apartment unsuitable for its advertised purpose.This stay was extremely disappointing, and I would not recommend booking here unless management addresses these fundamental maintenance and quality issues.

  • User:Christine P

    Trip type: Family

    A pleasant surprise.

    rating23 Aug 2025

    Our family had an excellent stay at Breakfree Diamond Beach. Initially we had some reservations after reading recent reviews but our 3 bedroom apartment was renovated, modern, spacious and well equipped. The grounds and pools were very attractive and great for children. The reception staff were helpful and the location was a short walk to the beach and Pacific Fair. This is an older resort but we booked directly with the resort as apartments in their letting pool have been renovated and ours was lovely with expensive appliances. A very nice stay and recommended for families.

  • User:Frida L

    Trip type: Friends getaway

    Dirty and disgusting

    rating03 Feb 2025

    Cockroaches everywhere, both dead and alive. There were soap pieces in the shower and hair from former tenants. There were also stains on the sofa and generally dirty. They also charged us a fee for poor cleaning. They said they had picture proof, but when we requested to see the pictures, they never answered. Diamond Beach Reservations, Guest Services / Front Office at BreakFree Diamond Beach Broadbeach, responded to this review Dear FridaL,Thank you for sharing your review of Diamond Beach Resort. I’m sorry to hear that aspects of your stay did not meet expectations. While it appears your booking has been booked and stayed with an external management provider, I’d like to take this opportunity to highlight the benefits of booking to stay with the onsite Management of BreakFree Diamond Beach. Guests who book directly with us can expect a high standard of cleanliness and service, with dedicated onsite housekeeping and maintenance teams to promptly address any concerns. We take pride in ensuring a comfortable and enjoyable experience for all our guests.We appreciate your feedback and hope to welcome you in the future so you can experience the full benefits of booking to stay with our onsite team.Sincerely,Darryl BarkerGeneral Manager

  • User:Victoria O

    Trip type: Friends getaway

    Do not recommend

    rating03 Feb 2025

    Upon arrival we noticed that the apartment was quite dirty. There was laying used soap pieces in the showers, covered in hair from previous people. In addition to this, there was laying dead cockroaches in several rooms. After our stay we were charged a big amount because they said the trash wasn’t taken out upon departure and that there was a stain at the floor. That was not correct, as we had taken all our trash and the stain were there when we got there. They said that they had picture proof they could send us, but are not answering us when we asked to see them. It’s been two weeks now, and we haven’t heard anything yet. This is not a sustainable way do run a business. I would think twice before booking with them. Diamond Beach Reservations, Guest Services / Front Office at BreakFree Diamond Beach Broadbeach, responded to this review Dear Victoria O,Thank you for your review of Diamond Beach Resort. I’m sorry to hear that your experience was not as you had hoped. After reviewing your comments, it appears your stay was through an external manager and you did not stay with the onsite management of BreakFree Diamond Beach. When booking directly with us guests benefit from our dedicated onsite team, including housekeeping and maintenance, who ensure our apartments are maintained to a high standard. We also have staff available daily to assist with any concerns during your stay.We appreciate your feedback and hope to have the opportunity to welcome you in the future so you can experience the high level of service we pride ourselves on.Sincerely,Darryl BarkerGeneral Manager

  • User:Dream_xo

    Trip type: Family

    Awesome resort

    rating02 Feb 2025

    We loved our stay at Breakfree Diamond Beach. The room and pools were beautiful. We were poolside so just went through the balcony gate to the pool area. There are three pools, cold, warm, and a couple of warmer spas so you can find the perfect temperature.They do a wonderful job keeping the gardens and pools clean. We had a fabulous time swimming every day. Proximity to the beach was great. The staff at reception were super helpful and friendly. The midstay room service changed the towels and sheets but didn’t seem to clean anything so the floor and bathroom felt a bit dirty by the end of our stay.Overall we had a lovely stay and would go back. Diamond Beach Reservations, Guest Services / Front Office at BreakFree Diamond Beach Broadbeach, responded to this review Dear Dream_xoWe very much appreciate your comments regarding your stay at BreakFree Diamond Beach.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Darryl BarkerGeneral Manager

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