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Quality Bentinck

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Quality Bentinck

locationPortland, Great Ocean Road - VIC

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About Quality BentinckAbout Quality Bentinck

Location

This hotel is located in Portland.

Facility

Guests have a choice of 14 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include medical assistance and room service. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. As a special feature, guests are provided with cosmetic products. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, horse riding, a gym, billiards, aerobics and hiking.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Quality Bentinck Amenities at Quality Bentinck

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Hotel Safe

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

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      Horse Riding

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

41

Very Good

25

Average

10

Poor

5

Terrible

3

Recent Reviews: 84

  • User:Jace1979

    Trip type: Business

    Classic Portland

    rating02 May 2026

    A great hotel with lovely appointed rooms. Old world charm in a great location.

  • User:ozztravellers987

    Trip type: Couples

    Worth another visit.

    rating20 Mar 2024

    Our glorious room was a joy with a magnificent bathroom. Staff all great. Food downstairs was 100% fantastic. Locals call it the MAC as that was the original name. Service at all times was utterly perfect.Restaurant downstairs is so popular with locals that we came to realize that it was better to book a table in advance

  • User:JanetSmith95

    Trip type: Couples

    I night stay

    rating13 Mar 2024

    We stayed at this hotel whilst travelling the Great ocean Road. It is an older hotel but the room we were given was absolutely lovely. The room was large and comfortable as was the bathroom. We also ate in the hotel in the evening. The meals we had were delicious, my steak was tender and succulent. A continental breakfast was included in the price of the room - fruit, cereals, yoghurt, toast and drinks. Plenty to keep us going for the rest of the day. I can't recommend this hotel too highly

  • User:Penny W

    Trip type: Friends getaway

    great location, lovely rooms and staff.

    rating26 May 2023

    Stayed 2 nights when visiting Portland recently and was very impressed with the standard of our room. We had one of the large rooms on the first floor over looking the seafront. Beautiful room, very spacious and had a good range of items in the mini bar plus good choice of complementary hot drinks and biscuits, including a nespresso machine and pods. They room price includes a nice continental breakfast in the dining room, cereal toast and hot drinks plus juice. The lady serving breakfast was lovely. Hot breakfast can be ordered and paid if you wish. The hotel is not cheap, but it is very nice and is in a good spot, with parking too. There is a very good restaurant next door called Clock by the Bay, and you can get a decent pub meal at the hotel too. I would stay again for sure. Only warning - no lift so if you can't manage a staircase, this is not the place for you.

  • User:P8745FPsuzannem

    Trip type: Solo travel

    the PERFECT hotel in Portland at MAC hotel - even though adverts call it "Quality hotel Bentinck"

    rating18 Mar 2023

    without doubt this is the BEST place to stay in Portland AND the BEST place for meals. Locals all call it the MAC hotel. I nearly could not find it as I was looking for a " hotel Bentinck". Thank goodness the taxi driver - excellent and well informed and originally from Scotland - was well aware of the correct place I had prebooked after I described what I had read about the said hotel. On day two I realised I had not packed a warm enough cardigan or jumper. A well informed taxi driver found me a lovely shop where I was able to find a charming soft jumper and a similarly soft and warm cardigan. The same taxi driver took me on a tour of Portland at my request and his knowledge of Portland was extensive. I was able to visit the great annual display of Dahlias on the Saturday and the Sunday - .created by the Portland Dahlia society. It was the best Dahlia show I have ever attended in Australia - very well run in an airy big hall with a sale of dahlia flower stems in bloom and potted dahlias for sale. My room at the MAC hotel was gorgeous with sea views and one wall of bluestone in both bedroom and bathroom. Restaurant was full every night and no wonder - food and service perfect in every way. Michael in the restaurant was excellent - with good advice and a great ambassador for Portland. Lovely housekeeping staff at the MAC were very kind, professional and pleasant and discreetly kept my room spotless - every time I returned to the MAC I found my room perfect. I had plenty of hanging space for clothing. Bed was perfect as was the temperature in my room. very nice writing paper and envelopes in a drawer in my room. Also well stocked fridge and lovely toiletries in bathroom. I looked around the town during several walks and MAC hotel was clearly the STAR venue - coupled with good advice from the front desk and the two well informed taxi drivers - so I was able to discover far more than if I had not been able to hear their wisdom and their advice

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