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Mercure Kakadu Crocodile Hotel

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Mercure Kakadu Crocodile Hotel

locationJabiru, Kakadu & Arnhem Land - NT

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About Mercure Kakadu Crocodile HotelAbout Mercure Kakadu Crocodile Hotel

Location

This hotel is located in the centre of Jabiru.

Facility

Guests have a choice of 110 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a queen-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can relax and enjoy the sun loungers and parasols provided. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, fishing and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Kakadu Crocodile Hotel Amenities at Mercure Kakadu Crocodile Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

239

Very Good

663

Average

581

Poor

228

Terrible

128

Recent Reviews: 1839

  • User:Tony W

    Trip type: Business

    Unique

    rating16 Apr 2026

    A unique experience. Service was very good at reception and the restaurant. Rooms were spacious and comfortable. The Kakadu theme was very interesting. Kyong Pang, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review Dear TonyThank you for your feedback following your recent stay with us.We are delighted to hear that you had a unique experience and enjoyed the Kakadu-themed design of the hotel. It’s wonderful to know that you found the rooms spacious and comfortable, and that both our reception and restaurant teams provided very good service during your stay.Your comments are greatly appreciated and will be shared with our team.We look forward to welcoming you back again in the future.Sincerely,CarinneMercure Kakadu Crocodile Hotel

  • User:Terry H

    Trip type: Couples

    Not overly impressed

    rating18 Mar 2026

    We stayed in 13 hotels during our tour of Australia. Here we stayed in room 118. Hotel the shape of a crocodile. Ground floor. Attractive reception with 3 galleries around it. Nice gardens. Shower in bath in good sized bathroom. Nice room with two beds AC and ceiling fan. Safe, small iron and fridge in room but no mirrors in room. Light room with window leading onto seating area. Dinner in restaurant was tasty but reasonably expensive. Breakfast was decent. One night stay. WiFi poorest of 6 hotels stayed in so far in this country. Unacceptably weak. Very friendly staff. Not overly impressed. Kyong Pang, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review Dear Terry,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you enjoyed aspects of the property, including the gardens, room layout, and the friendliness of our team. It is also good to know that you found both dinner and breakfast to be enjoyable during your stay.However, I sincerely apologise that your overall experience did not fully meet expectations. We appreciate your comments regarding the in-room amenities and layout, as well as your feedback on restaurant pricing.In particular, we are very sorry to hear about the WiFi performance during your stay. We understand how important reliable connectivity is, and we regret that this was not up to standard. Please be assured that this has been raised with our team for review and improvement.Thank you again for your honest feedback. It is invaluable in helping us identify areas for improvement, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,CarinneMercure Kakadu Crocodile Hotel

  • User:kamaaina96822

    Trip type: Solo travel

    Distinctively designed with good service

    rating17 Mar 2026

    Designed with a crocodile layout, the hotel has spacious rooms notably provided with a dehumidifier that markedly reduces dampness - a feature I wish many southeast Asian hotels adopted. There's an expansive dining area and bar, all attentively staffed. The onsite art gallery/gift shop is impressive in its quality. array and selection of native artworks. Kyong Pang, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review Dear Kamaaina,Thank you for taking the time to share your thoughtful feedback following your recent stay with us.We are delighted to hear that you appreciated the unique crocodile-inspired design of the hotel and the spacious rooms. It’s especially pleasing to know that the dehumidifier contributed positively to your comfort—this is a feature we have carefully included to suit the local climate.We are also very pleased that you enjoyed the dining and bar areas, along with the attentive service from our team. Your kind comments are greatly appreciated.It is wonderful to hear that you were impressed by the onsite art gallery and gift shop. Showcasing a diverse and high-quality selection of Indigenous artwork is something we are very proud of, and we’re glad this enhanced your experience.Thank you again for your kind feedback. We look forward to welcoming you back again in the future.Sincerely,CarinneMercure Kakadu Crocodile Hotel

  • User:vanessacK7270HN

    Trip type: Couples

    Crocodile hotel

    rating02 Mar 2026

    I have always wanted to stay here and I was not disappointed. Yes it is aging, but it was comfortable and clean. The restaurant and bar were great. A small pool for the size of the hotel. Kyong Pang, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review Dear Vanessa,Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that your long-awaited visit did not disappoint and that you found the hotel comfortable and clean. It’s also wonderful to know you enjoyed the restaurant and bar during your stay.We appreciate your comments regarding the age of the property and the size of the pool. Your feedback is valuable and has been shared with our team as we continue to review opportunities for improvements to our facilities.Thank you again for your kind comments. We hope to have the pleasure of welcoming you back again in the future.Sincerely,CarinneMercure Kakadu Crocodile Hotel

  • User:citizen132002

    Trip type: Couples

    Not even close to Mercure standards.

    rating01 Dec 2025

    We just spent one night in this hotel as part of a road trip. The hotel is really dated, from the reception area to the room to the pool - everything shabby looking and feeling. The room was very big, though. Breakfast is only available until 09:30 in the morning and is pretty pricey - AUD35. It was ok for sleeping at night, but I would not stay a night longer. Definitely not Mercure standards, much lower. Kyong Pang, General Manager at Mercure Kakadu Crocodile Hotel, responded to this review Dear Eugene,Thank you for taking the time to share your feedback. We’re pleased to hear you found the room spacious, though we’re sorry that the dated appearance of some areas and the breakfast pricing did not meet your expectations. We understand how this impacted your overall impression, and we appreciate your honesty regarding the standards you experienced. Your comments have been shared with our team as we continue working on upgrades and improvements across the hotel. We hope the rest of your road trip was enjoyable, and we thank you again for providing valuable insight.Sincerely,CarinneMercure Kakadu Crocodile Hotel

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