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Mercure Newcastle Airport

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Mercure Newcastle Airport

locationWilliamtown - Airport area, Newcastle - NSW

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About Mercure Newcastle AirportAbout Mercure Newcastle Airport

Location

This hotel is located in Newcastle.

Facility

The hotel has a lift and features 95 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch are served every day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Newcastle Airport Amenities at Mercure Newcastle Airport

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

LocationLocation

Map preview

Around this property:

Airport

1 km

Centre

25 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

187

Very Good

112

Average

28

Poor

12

Terrible

6

Recent Reviews: 345

  • User:PeterG873

    Trip type: Couples

    Great airport hotel

    rating25 Jan 2026

    Rooms were absolutely silent. Even our room facing the runway had absolutely zero noise.Everything was clean and modern. Air con and wifi were excellent on a stinking hot day.Staff friendly. Dinner in the restaurant was above the Accor average and breakfast was à la carte.Plenty of parking for $15 per night.Definitely a great, simple hotel done very well. Marcus Leigh, General Manager at Mercure Newcastle Airport, responded to this review Dear PeterG873Thank you for your 5 Star Review of our hotel. We're so pleased to hear that you enjoyed your stay with us and really appreciate your comments about all the areas of the room and hotel. We too believe that our food is a cut above so it's great to receive your feedback. Hope to see you again next time you're in the vicinity.Kind regards

  • User:ckaye7

    Trip type: Solo travel

    Great hotel, excellent service & meals & close to the airport.

    rating28 Dec 2025

    I recently spent 2 weeks at the Mercure Newcastle Airport Hotel, while visiting my sons in NSW.Reception greetings were friendly & professional, making my stay all the more pleasant.My room was comfortable & spacious, with the housekeeping staff attentive to any requirements.The meals are excellent - my compliments to the kitchen staff. Great coffee too!I can certainly recommend a stay, be it short or long-term at the Mercure Newcastle Airport Hotel & it's so convenient to the now international airport. Marcus Leigh, General Manager at Mercure Newcastle Airport, responded to this review Dear ckaye7Thank you very much for your 5 Star Review. We are pleased to hear that you enjoyed your stay with us, and the service provided to you during this time. We look forward to accommodating you again in the future.

  • User:thegrizzler

    Trip type: Business

    Decent hotel

    rating10 Dec 2025

    Rooms are very good, the breakfast selection is pretty decent and the quality on the menu is good. However, don’t stay here if you’re expecting any recognition of the Accor program - there is the no recognition of a members Accor status in terms of welcome gift Marcus Leigh, General Manager at Mercure Newcastle Airport, responded to this review Dear thegrizzler,Thank you for your feedback regarding your recent stay. I appreciate your positive comments about the rooms and breakfast. I regret to hear about your disappointment with the Accor program recognition. Your insights are valuable to us and will be considered for future improvements.Marcus LeighGeneral Manager

  • User:Deborah E

    Trip type: Couples

    Excellent Staff - Great Location

    rating20 Oct 2025

    Excellent staff and location, great menu. Very clean and modern facilities. Pricing for restaurant/room service and parking is value for money. Marcus Leigh, General Manager at Mercure Newcastle Airport, responded to this review Dear deboahe115Thank you so very much for your 5 Star Review of our hotel. We are so glad you enjoyed your stay here and look forward to seeing you again next time you are in the area!Kind regards

  • User:Delene_and_John

    Trip type: Solo travel

    Great for business.

    rating24 Apr 2025

    Stayed for work... Service was outstanding and very friendly. Good in restaurant was nice with interesting take on familiar favourites. Very close to airport so good if you have an early flight out. My room was very comfortable...I slept like a baby... With good blackout curtains. Bathroom was very clean and had nice soap and shampoo. Marcus Leigh, General Manager at Mercure Newcastle Airport, responded to this review Dear Delene_and_JohnThank you very much for your 5 Star Review of the Mercure Newcastle Airport. We are so pleased that you enjoyed all aspects of your stay from the service to the food, and of course, the room. We really appreciate the time taken to review our property and hope we can welcome you back again soon.Kind regards

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