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Atura Blacktown

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Atura Blacktown

locationBlacktown, Sydney - NSW

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About Atura BlacktownAbout Atura Blacktown

Location

This hotel welcomes guests in Blacktown.

Facility

The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and horse riding are available. With windsurfing, canoeing, sailing, catamaraning, kayaking and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Atura Blacktown Amenities at Atura Blacktown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Diving

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      Gym

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      Horse Riding

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

341

Very Good

263

Average

95

Poor

42

Terrible

30

Recent Reviews: 771

  • User:Scott H

    Trip type: Business

    One night stay

    rating10 May 2026

    Stayed one night. Why is the reception area and rooms so dark? Struggled to see the slot in the self check in screen to insert key. Very limited Vegaterian options in the restaurant. Rooms dusty and could do with a deep clean, especially the shower area. Staff that I interacted with were pleasant. Shawn Pyne, General Manager at Atura Blacktown, responded to this review Hi Scott,Thank you for sharing your feedback following your recent stay with us.We’re pleased to hear that you found our team pleasant during your visit, and we appreciate you taking the time to highlight this.In relation to the lighting, we understand your comments. The lower lighting throughout reception and the rooms is part of the hotel’s overall design aesthetic, aimed at creating a more relaxed and ambient environment. That said, we appreciate that this may not suit everyone, and we will keep your feedback in mind as we continue to review the guest experience.We’re also sorry to hear that the cleanliness of the room and shower area did not meet expectations. This certainly isn’t the standard we aim to deliver, and we will be addressing this with our housekeeping team, including a focus on deeper cleaning.Thank you as well for your comments regarding vegetarian options in the restaurant. We are currently reviewing our menus, and feedback like yours helps guide improvements in this area.We appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved experience on your next stay.Kind regards,Shawn

  • User:Matelita K

    Trip type: Family

    Decent room with everything you need and free parking parkimb

    rating02 May 2026

    Friendly and very helpful staff (special mention to Tino who was exceptional and brunnette lady from reception who were both so accommodating with our extension over Easter and late check out as well as Maryanne and Ivette in housekeeping who went over and beyond with our requests. Bar and dining was mostly closed when I would trek down so we mostly ordered ubereats or went to local restaurants. While location is away from main shopping area it's perfect for a family or quiet getaway. Clean room, bathroom and comfortable bed with all necessary amenities like microwave and small sink. Pool, gym and gaming areas were adequate. Availability of products although slightly dear to purchase in reception is awesome saving a dash to shops. Dining Food wasn't great and there was a large group with a function but only 1 staff member cooking with another clearing and replenishing so many of us were waiting on food at breakfast buffet that timeframe ended so I wouldn't recommend their $30 breakfast. If you need to use sofabed request the room with newer sofa and thicker mattress as the old sofas while comfortable to sit are terrible as the mattress is super thin more like a topper. Free parking and quick auto check-in is always a bonus. The staff is their biggest asset and made us overlook the flaws. We will be back. Shawn Pyne, General Manager at Atura Blacktown, responded to this review Hi Matelitak2025,Thank you for taking the time to share such a detailed review following your stay with us in May.It’s wonderful to hear that you enjoyed the comfort of the room, the convenience of free parking, and our facilities. We’re especially pleased that our team left such a positive impression, thank you for recognising Tino, our reception team member, along with Maryanne and Ivette in Housekeeping. We’ll be sure to pass on your kind feedback, as they will really appreciate it.We also appreciate your honest comments regarding your dining experience. We’re sorry to hear that breakfast did not meet expectations and that service levels were impacted during a busy period. This is valuable feedback, and we’ll be reviewing this with the team to improve both food quality and service delivery moving forward.Thank you as well for highlighting the sofa bed experience, this is helpful for us, and we’ll continue working on upgrades to ensure a more comfortable stay for all guests. We currently have 50% of the hotel replaced with new sofa beds & am aiming to complete the remaining 50% over the next 12 months. Please feel free to ask for a room with e new sofa beds when booking next.We’re delighted to hear that despite these areas, our team and overall offering made your stay enjoyable enough for a return visit. We look forward to welcoming you back again soon.Kind regards,Shawn

  • User:MsSmith2025

    Trip type: Solo travel

    A Truly Unique Stay in Sydney

    rating16 Mar 2026

    I simply love this hotel !! its such a random find being right next to the Drive In Cinema and themed around an Entertainment Venue, makes it a truly unique stay.Everything just flows together from the Water Park next door to the Pub on the corner and the drive in Sunday Markets, it all blends seamlessly.It feels like you’re in the middle of nowhere, yet you’re only moments from the freeway that can take you everywhere.. this place is definitely one of Sydney’s hidden gems 👌🏼 And, of course the staff are awesome, they always go above and beyond which is the usual standard of hospitality you’ll find throughout any of the EVT Hotel experiences. Shawn Pyne, General Manager at Atura Blacktown, responded to this review Dear MsSmith2025,Thank you so much for taking the time to share such an amazing review! We’re thrilled to hear you “simply love” the hotel — that absolutely made our day.We’re lucky to have such a unique location beside the Drive‑In Cinema, the water park, the pub, and the Sunday markets, and it’s wonderful to hear how much you enjoyed the whole experience and how seamlessly it all came together for you. Calling us one of Sydney’s hidden gems is a compliment we truly appreciate!And thank you for your kind words about our team. They’ll be delighted to know their efforts make a difference during your stay, going above and beyond is exactly what we strive for at Atura and across all EVT hotels.We can’t wait to welcome you back for another memorable stay.Warm regards,Shawn & the Atura Blacktown Team

  • User:403laytonh

    Trip type: Business

    Customer service an all time low

    rating11 Feb 2026

    Wow, what a disappointment. I have stayed at Atura a lot over past 10 years and every time I think the service and food can’t get any worse, but somehow they manage it. This hotel is a very poor reflection on the Rydges group. Shawn Pyne, General Manager at Atura Blacktown, responded to this review Dear 403laytonh,Thank you for taking the time to share your feedback. I’m very sorry to read that your recent experience did not meet expectations, particularly given your long history of staying with us over the past 10 years.It’s especially disappointing to hear that you feel both the service and food have declined. That is certainly not the experience we aim to deliver, nor the standard we expect of ourselves as part of the EVT/Rydges group.I would genuinely appreciate the opportunity to speak with you directly to better understand what occurred during your stay and where we have fallen short. Your feedback is important, particularly as a returning guest, and it allows us to address concerns properly and improve where needed.If you’re willing, please feel free to contact me at the hotel on 02 9421 0000 so we can discuss this further.Kind regards,Shawn PyneGeneral Manager

  • User:Carla E

    Trip type: Family

    Uncomfortable

    rating31 Dec 2025

    Terrible bedding, the worst I’ve ever seen. I would not recommend staying here. Do not stay. Bedding dirty linen, uncomfortable. Very disappointing Shawn Pyne, General Manager at Atura Blacktown, responded to this review Dear Q7785OWcarlae,Thank you for taking the time to share your feedback following your recent stay & apologies I haven't replied sooner, I was taking a short break.I am genuinely sorry to hear that your experience with the bedding did not meet expectations. This is certainly disappointing to read, as guest comfort is a priority for us.Please note that the hotel is fitted throughout with EVT Dream Beds, which typically receive a high level of positive feedback and strong guest satisfaction scores for comfort and sleep quality. That said, we understand that comfort is subjective, and we regret that this was not your experience on this occasion.Your comments regarding the condition of the linen are also concerning and not reflective of our usual standards. We have shared this feedback with our housekeeping team & external linen provider to ensure this is addressed and to prevent a recurrence.We appreciate you bringing this to our attention and value all guest feedback, as it helps us continue to improve. Should you choose to stay with us again, we would welcome the opportunity to restore your confidence in our hotel.Kind regards,Shawn

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