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Emirates One&Only Wolgan Valley

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Emirates One&Only Wolgan Valley

locationWolgan Valley, Sydney - NSW

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About Emirates One&Only Wolgan ValleyAbout Emirates One&Only Wolgan Valley

Location

Perfect for business travellers as well as families, this conference hotel is situated in a quiet, rural area about 80 km from popular sights. The heart of Lithgow can be reached in 43 km.

Facility

The 40 villas/houses are comfortably equipped and ready for guests. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, a DVD hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers will keep you informed. A business centre with fax machine, projector, a flip chart and pens and photocopier is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony or terrace is among the standard features in the rooms. Guests are sure to get a good night's sleep in the sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath, a bidet and a baby bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and 40 non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, archery, Nordic walking, horse riding and jogging. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, yoga, callisthenics and pilates. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon, massage treatments, spa treatments, anti-ageing treatments and aromatherapy. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a bar and a lobby bar. Catering options include full board and all-inclusive. Breakfast (continental), lunch and dinner tempt guests with a wide range of dishes available à la carte. Diet meals, gluten-free meals, vegetarian dishes, children's meals, organic food, halal food, kosher food, lactose-free food, food combining, vegan food and whole, unprocessed foods can be prepared on request. Baby food provides for little ones' well being. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction. For guests, a selection of alcoholic and non-alcoholic beverages as well as international brands and house favourite brands are included.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Emirates One&Only Wolgan Valley Amenities at Emirates One&Only Wolgan Valley

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

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      Disability-friendly

    • -

      Foyer

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Additional hygiene measures in catering

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      Additional safety measures in catering

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      Contactless payment

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      Contactless room service

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      Digital menu (mobile phone)

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      Disinfection of plastic key card

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene set

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      Hygiene training for staff

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      Intensified room cleaning

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Room service free of charge

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Continental Breakfast

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      Drinks Included

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      Full Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Golf Course

38 km

Nightclub

43 km

Train Station

43 km

Shopping opportunities

43 km

Public Transport

43 km

Bars / Pubs

43 km

Bus Station

43 km

Restaurants

43 km

City Centre

43 km

Tourist Centre

80 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1299

Very Good

168

Average

74

Poor

25

Terrible

9

Recent Reviews: 1575

  • User:Elizabeth Leah K

    Trip type: Couples

    One and only!

    rating15 Jun 2023

    One and only is truly that. Terrific experience from the moment you make a reservation to the check in and check out. The service was absolutely amazing, all meals and drinks were beautifully presented and delicious. Our villa was stunning, spacious and comfortable. It was rather cold outside, our in-room pool wasn’t warm enough to use and wasn’t really clean enough to be appealing, which was unexpected, but didn’t spoil our overall experience. It’s a gorgeous place for a short break. , Owner at Emirates One&Only Wolgan Valley, responded to this review Dear @60lisak We appreciate you taking the time to share this generous five-star review with us. We are happy to hear that you found Emirates One&Only Wolgan Valley an exceptional place to experience the Australian bush. Thank you for your kind comments in regard to our food & beverage service, our entire team prides itself on delivering an authentic & world-class experience for our guests each day. On behalf of myself and my dedicated colleagues, it was a pleasure hosting your getaway @60lisak.Warm regards,Tim Stanhope, General Manager

  • User:samkca

    Trip type:

    Magical stay at the One&Only Wolgan Valley

    rating08 Jun 2023

    A lovely experience. Definitely worth the time effort and money. Staff and decor and food and service were exceptional. Highly recommended stay, no matter the time of year. Preferably during autumn, winter or spring. , Owner at Emirates One&Only Wolgan Valley, responded to this review Thank you for taking a moment to review your time with us @samkca. How delightful it is to hear that you enjoyed a pleasurable experience from arrival to departure. The natural beauty that surrounds us is certainly magnificent year-round and we are thrilled that you were able to make the most of your time by exploring it. On behalf of myself and my dedicated colleagues, it was a pleasure hosting your getaway Warm regards,Tim Stanhope, General Manager

  • User:d0ublebay

    Trip type:

    1 n only

    rating05 Jun 2023

    Amazing rooms for romantic couples. The food and dinning experience is amazing. The service is beyond and above any resort in the world. Wolgan Valley is A must do experience for all couples. Aaa aaa aaaa aaaa aaaa aaaa Aaa aaa aaa aaa. Amazing , Owner at Emirates One&Only Wolgan Valley, responded to this review Dear dOublebay, Thank you for taking the time to share this generous five-star review with us. I am delighted to hear that you had a memorable stay here at Emirates One&Only Wolgan Valley and took the opportunity to enjoy our dining experiences. It's also so wonderful to hear you felt so well taken care of during your time with us. On behalf of myself and my dedicated colleagues, it was a pleasure hosting your getaway. Warm regards,Tim Stanhope, General Manager

  • User:Hayley S

    Trip type:

    Couples weekend away

    rating28 May 2023

    Gorgeous staff, stunning part of the world. Very relaxing. Not a fast paced getaway, excellent for recharging. We did a couple of activities, some weren’t available or we may have done more. Fabulous food. This is not a child free resort, nor are there child free areas, this would be the only downside when we were there for a relaxing break. , Owner at Emirates One&Only Wolgan Valley, responded to this review Dear hayleyrl697DF, it gives us great pleasure to hear that you had such a memorable getaway at Emirates One&Only Wolgan Valley and took the opportunity to truly relax amongst nature. Thank you for taking the time to share your feedback. Our resort welcomes children and adults of any age to experience the breathtaking beauty of the Australian wilderness, but we will take your feedback into account. If I can personally be of any assistance planning your return journey to Emirates One&Only Wolgan Valley, please do not hesitate to ask. Warm regards,Tim Stanhope, General Manager

  • User:franceswI353RP

    Trip type:

    Beautiful place - terrible service

    rating17 May 2023

    This resort operated as if it had just opened that day - staff was confused and had no idea what was going on. Check in process was an embarrassment - no one gave us a key to our villa, told us our villa number, no one offered us a map or even pointed us in the direction of our villa. We had no idea where things were during our stay. Upon arrival all of our experiences were incorrect - times and durations were not at all what had been originally booked. The hotel was IMPOSSIBLE to get ahold of prior to our stay - no one operating the phones and no one attending to emails. Wi-Fi was down throughout the entire stay, which I understand cannot be controlled, but still. You should have some way to contact guests who have questions about arrival when you work in hospitality. We asked to have our pool temperature turned up and it never happened. When arriving at one of the restaurants we had to wait a considerably long time to be seated - even though the resort was at 20% capacity waitstaff was still obsolete. When walking on the paths employees would drive by in golf carts not even stopping to wait for you to get off the road. , Owner at Emirates One&Only Wolgan Valley, responded to this review Dear franceswl353RP, thank you for your detailed review. The abundance of native Australian wildlife and the complete immersion amongst nature has always been a highlight for our guests. Whilst it is wonderful to hear you were delighted by the resort’s location, I apologise for the service shortfalls you experienced. I would value the opportunity to discuss your stay in greater detail. Please do reach out to me directly.Thank you again franceswl353RP, your input is truly valued by all of us here and we hope you will consider returning in the future. Kind regards Tim Stanhope, General Manager, Emirates One&Only Wolgan Valley

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