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Fraser Suites Sydney

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Fraser Suites Sydney

locationSydney CBD, Sydney - NSW

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About Fraser Suites SydneyAbout Fraser Suites Sydney

Location

Set in the heart of the city on Kent Street, the location of the hotel makes it easy to reach. Conveniently situated in the business and financial district of Sydney, the neighbourhood of the hotel is dotted by top Australian and other international business organisations. For the leisure guest, the establishment's proximity to Darling Harbour, China Town, the Queen Victoria Building and Hyde Park make it an ideal choice. Shopping venues are about a 2-minute walk away, and the bus and railway stations are some 500 m from the hotel. Sydney Airport is approximately 15 km from the accommodation.

Facility

201 suites, 144 apartments and 55 studios are located on 41 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher. There is also a washing machine, an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, aerobics, a spa, a sauna and a steam bath or, for a fee, massage treatments.

Meals

There is a restaurant on the premises. A continental breakfast buffet and dinner are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Fraser Suites Sydney Amenities at Fraser Suites Sydney

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Train Station

500 m

Shopping opportunities

500 m

Bus Station

500 m

Golf Course

6 km

Park

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1054

Very Good

544

Average

178

Poor

98

Terrible

62

Recent Reviews: 1936

  • User:Diwakar k

    Trip type: Business

    Not value for money, pathetic lift setvice

    rating16 May 2026

    Location is good but there is no view as in the middle of the city, good breakfast,the lobby is very small, checkin experience was ok, the room was smaller than expected more like bed and breakfast hotel but obviously with 5 star like charges, there are flats from.10 to 40 floor but served by 2 elevators excluding the one disfunct. There were long queues of people waiting to go up and down till base 3-4 and all way upto 40..i had to use stairs and lift was slow and busy.. pathetic value for money..Suggest not to stay here. It is expensive not value for money n not good experience Michael K, Guest Services / Front Office at Fraser Suites Sydney, responded to this review Dear diwakark365,Thank you for taking the time to share your detailed feedback.We’re pleased to hear you appreciated our central location and breakfast offering, however we’re very sorry that many aspects of your stay did not meet expectations. Your comments regarding room size, value for money, and the overall arrival experience are noted with concern.We especially apologise for the inconvenience caused by lift wait times and service availability. We understand how frustrating this can be, particularly during peak periods, and we are actively working on improvements to minimise disruptions and enhance guest flow throughout the building.Regarding your comments on room expectations and pricing, we appreciate that value perception is important, and your feedback will assist us in reviewing how we present our offerings to ensure clarity and alignment with guest expectations.We regret that your stay did not provide the experience you were hoping for, and we truly appreciate you bringing these matters to our attention. Feedback such as yours is invaluable as we continue to improve our services and facilities.Have a lovely weekend ahead and take care.With kindest regards,MichaelOperations Manager

  • User:bdumpleton

    Trip type: Business

    Stay Sydney Fraser Suites May 2026

    rating07 May 2026

    Great location, the layout for the service apartment was great. Thought how they had separate function areas was good. I.e area for meals with tv (plus washing machine hidden behind a cupboard door, area for nice long desk to set up for computer and lay work files and separate area for the bedroom with unsuited. Bedroom also had TV. Michael K, Guest Services / Front Office at Fraser Suites Sydney, responded to this review Dear bdumpleton,Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed our location and found the layout of the serviced apartment so well designed. It’s wonderful to know that the separate functional areas — from the dining and living space to the dedicated work area and private bedroom with ensuite — enhanced your comfort and overall experience. We’re especially pleased that the thoughtful details, such as the hidden laundry facilities and multiple TVs, made your stay more convenient.Thank you again for your kind comments. We truly appreciate your feedback and hope to welcome you back to Fraser Suites Sydney again in the future.Have a lovely week ahead and take care.Kind regards,MichaelOperations Manager

  • User:Firstimereview

    Trip type:

    One of the worst for its price

    rating05 May 2026

    First of all rooms were dirty with stained carpets and mouldy bathroom tiles. Place was dusty, no complimentary water, sure but house keeping came by multiple days in a row without changing out the napkins that were clearly empty, no I did not get a new box of napkins even by the third day. They also do not change out their 2ply toilet paper when you’ve run out. I called front desk for some extra which took them about 20 mins to get to me. The lobby is well maintained but I can’t say the same about the state of the rooms and house keeping. Maybe I’m just unlucky with the rooms but the attention to these basics necessities for the house keepers have a long way to go for sure. Great location tho! Michael K, Guest Services / Front Office at Fraser Suites Sydney, responded to this review Dear Firstimereview,Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations, particularly given the price point.We sincerely apologise for the cleanliness issues you encountered in your room, including the condition of the carpets and bathroom, as well as the dust. This is certainly not the standard we aim to deliver, and your comments have been shared directly with our housekeeping and maintenance teams for immediate review and corrective action.We’re also sorry for the inconvenience caused by housekeeping not replenishing essential items such as tissues and toilet paper during your stay, and for the delay in delivering replacements after contacting reception. These basics should never be overlooked, and it’s clear we fell short in this instance.While we’re pleased to hear you enjoyed the location and found the lobby well maintained, we understand that the condition and servicing of the room itself is what matters most. Your feedback highlights areas where we must improve consistency and attention to detail, and we appreciate you bringing this to our attention.Thank you again for your honest review—it helps us improve, and we hope we may have the chance to provide you with a much better experience in the future.With kindest regards,MichaelOperations Manager

  • User:ashneelchand81

    Trip type:

    Fraser suites

    rating02 May 2026

    Great property, easy access, parking available, staff were super friendly, gym equipment has been recently upgraded so gym is excellent(however they removed the boxing bag), the pool is heated, spa works. Fraser is one of Sydney’s best accommodation for value! Michael K, Guest Services / Front Office at Fraser Suites Sydney, responded to this review Dear ashneelchand81,Thank you for such a detailed and generous review!We’re delighted to hear you enjoyed the property, convenient access, available parking, and the friendly service from our team. It’s great to know the upgraded gym, heated pool, and working spa all added to your experience. We appreciate your feedback regarding the boxing bag as well—it’s always helpful as we continue to refine our facilities.Thank you for recognizing Fraser as one of Sydney’s best value accommodation options. We truly appreciate your recommendation and look forward to welcoming you back again soon.Kind regards,MichaelOperations Manager

  • User:Hassan A

    Trip type: Family

    Great

    rating02 May 2026

    Prahlad and Connie provided amazing service! Michael K, Guest Services / Front Office at Fraser Suites Sydney, responded to this review Dear hassanaH3345ZL,Thank you for the wonderful feedback!We’re thrilled to hear that Prahlad and Connie provided amazing service during your stay. They’ll be delighted to know their efforts made such a positive impression, and we’ll be sure to pass along your kind words. We look forward to welcoming you back again soon.Kind regards,MichaelOperations Manager

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