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Gladius Hotels & Suites Parramatta An Ascend Collection Hotel

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Gladius Hotels & Suites Parramatta An Ascend Collection Hotel

locationParramatta, Sydney - NSW

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About  Gladius Hotels & Suites Parramatta An Ascend Collection HotelAbout Gladius Hotels & Suites Parramatta An Ascend Collection Hotel

Location

This hotel is located in Parramatta.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator and a microwave. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio, an alarm clock and WiFi. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

 Amenities at Gladius Hotels & Suites Parramatta An Ascend Collection Hotel Amenities at Gladius Hotels & Suites Parramatta An Ascend Collection Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

27

Very Good

7

Average

7

Poor

3

Terrible

1

Recent Reviews: 45

  • User:Anthony O

    Trip type: Business

    Ticks all the boxes.

    rating10 Feb 2026

    The location is very convenient in Parramatta. The staff were exceptional, helpful and efficient.The room was clean, modern and very comfortable. Remember to book parking, a must.
  • User:732daleh

    Trip type: Couples

    Enjoyable stay.

    rating02 Oct 2025

    Really enjoyed our two night stay at this hotel. Staff were friendly and welcoming, and rooms were modern and well maintained. Although the hotel was situated near a busy main road we couldn’t hear any traffic from our room. The hotel is also situated just a short walk to shopping and restaurants. Would not hesitate to stay here again.
  • User:tonyjane

    Trip type: Couples

    Had a great stay here. Very nice property and staff

    rating12 Apr 2025

    We had a great three day stay here. The property looks newly refurbished, rooms are big, nicely furnished and modern. Best of all are the staff led my Max. He’s a great guy who can’t do enough to help, even down to posting a box for us to a friend in Sydney. Close to Parramatta station and Westfield shopping centre, no complaints at all and highly recommended 😊 Max Dasarath, General Manager at Gladius Hotels & Suites Parramatta, an Ascend Collection Hotel, responded to this review Hi Tony & Jane,Wow — what a wonderful story to begin my day! Thank you so much for sharing your fantastic experience at our boutique hotel and enjoying the luxury offerings - Holiday inn & Suites Marsden Street Parramatta.We truly loved hosting you and your friends during your stay in Sydney. Your kind words — "Had a great stay here. Very nice property and staff." — mean so much to us. Your endorsement inspires Max and our entire team to continue striving for excellence.We’re so glad you appreciated our convenient location, just a short stroll to the historic Parramatta City Centre, Train Station, Westfield Shopping, and only a half-hour train ride to Sydney City.It brings us great joy to hear we could help take a little weight off your shoulders—whether it’s offering great value or assisting with small things like posting your parcel. We’re here to make sure every guest leaves their worries behind and enjoys a restful, memorable stay.I’ll be sure to pass your compliments on to our amazing team—they’re a passionate bunch who truly love what they do!Thank you once again, and we hope you enjoy the rest of your holiday. We can’t wait to welcome you back the next time you’re in Sydney.Warm regards,MJ - Guest Services Team
  • User:Passport21177972082

    Trip type: Couples

    Amazing staff

    rating05 Mar 2025

    It’s a beautifully renovated place in a great location, but the best part is the staff. We had a couple of hiccups with access cards to the parking and some hot water issues but Max sorted those out with such friendliness and kindness. We appreciated the complimentary drinks! We’d stay again. Max Dasarath, General Manager at Gladius Hotels & Suites Parramatta, an Ascend Collection Hotel, responded to this review Good Morning!Thank you so much for taking the time to share your wonderful experience at Holiday Inn & Suites Marsden St Parramatta with other travellers. It’s fantastic to hear that your time at our luxury property left you with such great memories, both at the beginning and the end of your stay.We truly appreciate your kind words and acknowledgement of our efforts—"Amazing Staff" and "Rooms very clean and comfortable." It’s feedback like this that motivates us to keep delivering the best possible service.We would love to welcome you back on your next trip. Until then, best wishes from the entire team at Holiday Inn & Suites Marsden St Parramatta!Warm regards,MJGuest Services Team
  • User:Bevdawn

    Trip type: Couples

    Right location

    rating19 Feb 2025

    Great location. Short walk to Westfield shopping and train station. Easy to catch train into Sydney.Staff were fantastic. Nothing too much trouble.Lovely clean well appointed room.Continental breakfast available.Quiet too.Will stay again and highly recommend. Max Dasarath, General Manager at Gladius Hotels & Suites Parramatta, an Ascend Collection Hotel, responded to this review Hi BevThank you very much for taking the time to share the wonderful feedback following your stay with us at Holiday Inn & Suites. We greatly appreciate your positive sentiments regarding your great stay and the general feel of our boutique luxury hotel. I appreciate you taking the time to acknowledge our friendly hospitable staff, they are indeed a great team and of course the convenient location! Here at Holiday Inn Suites at Marsden Street, we strive for all our guests to have a pleasant stay and a wonderful experience. I am pleased to learn that you and your family had a great stay. We thank you again choosing Holiday Inn & Suites Marsden StreetWe hope to have an opportunity to welcome you back to our Holiday Inn Suites and look forward to ensuring a seamless experience in the near future.Kind Regards,Guest Services Manager

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