Mantra Sydney Central

Recent Reviews: 2826

• User:Hugary1

  Trip type: Family

  Mantra Central

  08 Apr 2026

  The location is excellent and with parking , extra change, 50m away it is great access to the centre of the city. markets nearby as is Darling Harbour, restaurants, pubs , Starbucks across the road etc.Balcony offers views and even though in a central location noise is minimal. Reception is very efficient and friendly.We had two rooms, two bathrooms and a kitchen with a washer dryer as well. TV was standard.Only negative is the place is a bit tired and needs a good refresh. balconies could use a pressure wash to remove dirt.Not up to Melbourne or even Canberra standard on this area. Mantra SC, Other at Mantra Sydney Central, responded to this review Hi there,Thank you for taking the time to share such a detailed review. We’re really pleased to hear you enjoyed our central location, nearby amenities, and found the reception team friendly and efficient — we’ll be sure to pass that feedback on.It’s also great to know the apartment layout, facilities, and overall comfort suited your stay, and that you were able to enjoy the balcony views while still experiencing minimal noise.We appreciate your constructive comments regarding the condition of the property. While we do carry out regular maintenance and cleaning, your feedback about the balconies and overall refresh has been noted and will be taken into consideration as we continue to improve the guest experience.Thank you again for your feedback — we hope to welcome you back in the future.

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• User:Leanne R

  Trip type: Couples

  Great base to explore Sydney bondi manly and the ue mountains

  20 Feb 2026

  After reading the reviews for this hotel we had a low expectation, however we were pleasantly surprised we stayed on the 11 floor ,room was clean spacious and even had a fridge ,kettle and microwave. Bathroom had shower gel ,shampoo and conditioner another bonus when your travelling Reception staff were friendly and always willing to help with directions and taxis.The hotel is in the heart of China Town you can hop on the tram/train to circular Quay for the opera house and ferry's to manly etc ..which worked out at 52p its an easy tap on tap off wirh your debit card.There was a lovely pub called the palace we used for a drink and 7/11 and easy mart shops at hand.Also close to Darling harbour for lovely resturants just hop of at QVB station. We opted for no room service but your able yo have clean towels and bins emptied if you ask reception.We thought the hotel was a great base to explore Sydney and again the staff were great 👍 Chris Ma, General Manager at Mantra Sydney Central, responded to this review Dear Q8893FZleanner,Thank you for your fantastic review and for choosing to stay with us.I’m really pleased to hear we exceeded your expectations and that you enjoyed the spacious room, in-room facilities, and the convenience of our location in the heart of Chinatown. It’s great to know the team made a positive impression as well — I will be sure to share your kind comments with them.We’re glad you were able to take full advantage of the nearby transport links and explore Sydney, from Circular Quay through to Darling Harbour and beyond. It’s exactly the kind of experience we aim to provide for our guests.Thank you again for your feedback, and we look forward to welcoming you back on your next visit.Kind regards,Chris MaGeneral Manager

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• User:alipeters1

  Trip type: Solo travel

  Clean with very comfy bed, but way too noisy.

  10 Feb 2026

  The location of this hotel is perfect for a stay in Sydney. It is right on George Street with direct access to a light rail stop. As the area is now pedestrianised with only light rail access there was no traffic noise - a bonus for Central Sydney!The bed was one of the most comfortable I have slept in, and other than stains on the couch (I was upgraded to a 1 bedroom) the space was very clean. However, even though I was up on the 17th floor there was a very loud constant noise. I'm not sure if it was the extractor fans from the surrounding restaurants (the hotel is next to Chinatown) or air conditioning units on the surrounding buildings, but it was extremely loud and kept me awake through earplugs! For this reason alone I wouldnt stay again. There was also a strong smell of garlic the moment I stepped out of the lift, again maybe due to surrounding restaurants. My room was on the southern side, rooms on the opposite side may be better. Chris Ma, General Manager at Mantra Sydney Central, responded to this review Dear alipeters1,Thank you for taking the time to share your feedback.I’m pleased to hear you enjoyed the comfort of the bed and found the room clean and well presented, as well as appreciating our central location and access to light rail.That said, I’m very sorry to read about the noise disruption during your stay. We understand how important a good night’s sleep is, and this is clearly not the experience we want for our guests. Being located in a busy part of the city does present some challenges, however the level of disturbance you’ve described is not acceptable and will be reviewed further with the team.Thank you also for your balanced feedback — it helps us better understand both what we’re doing well and where we need to improve.We do hope to have the opportunity to welcome you back in the future for a more comfortable stay.Kind regards,Chris MaGeneral Manager

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• User:Toowoombatourist

  Trip type: Couples

  HEART OF CHINATOWN

  08 Feb 2026

  We stayed overnight prior to a cruise, in a room that included a separate bedroom, kitchenette and small laundry. The room was spacious and overall well presented.The Hotel is positioned right next to Chinatown, an easy walk to the Capitol Theatre and close to the light rail system for easy access & city sightseeing. The Lobby can be accessed from two streets which did seem to confuse our taxi driver even though the hotel does give clear directions if you're arriving by car.Compared to other inner-city Sydney Hotels, this accommodation is more reasonably priced, so although a little on the tired side, it is still good value for money.A quick shout out to the reception staff member who suggested we double check which dock our cruise ship was leaving from when we asked him to order a taxi for us...almost ended up at Circular Quay instead of White Bay!! Chris Ma, General Manager at Mantra Sydney Central, responded to this review Dear Toowoombatourist,Thank you for your thoughtful review and for choosing to stay with us prior to your cruise.I’m pleased to hear you enjoyed the spacious layout of the room, our central location in the heart of Chinatown, and the convenience it provides for exploring the city. It’s also great to see the team were able to assist with your travel plans — I’ll be sure to share your kind feedback with them.We appreciate your comments regarding the condition of the hotel as well. While we are pleased you found value in your stay, we recognise there are areas where we can continue to improve and refresh the experience.Thank you again for your feedback, and we hope to welcome you back again in the future.Kind regards,Chris MaGeneral Manager

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• User:tyler c

  Trip type: Family

  Would not recommend mantra Syd central to anyone

  20 Jan 2026

  I Would not recommend this hotel to anyone, dirty and definitely not cleaned properly after servicing, beds were exactly how we left them daily even after being made, there was sauce spilt on the kitchen draws on arrival and was still there 10 days latter on departure. the staff at night were so unhelpful and you were made to feel like a inconvenience every time you had to ask about something. The day we arrived we got to the hotel at 8pm got to the room and there was only one bed so went to reception and asked where the rest of the beds were we got told they didn’t know why there was only 1 and a pull out bed would be brought up, 11pm finally a bed turns up by this point I’d just gone to sleep on the couch. Next day we asked for blankets to go in the roll out bed what was supplied was old, dirty and ripped just gross. Towels in the bathroom were dirty and stained. All and all I won’t be staying here again and would not recommend it to anyone else either. Chris Ma, General Manager at Mantra Sydney Central, responded to this review Dear Tyler,Thank you for taking the time to share your feedback.I am very sorry to read about your experience, particularly regarding the cleanliness of the room, the condition of the linen, and the delays and service you encountered during your stay. This is clearly not the standard we aim to deliver, and I understand how frustrating this would have been.Your comments around housekeeping quality, room setup on arrival, and responsiveness from the team have been shared with the hotel leadership for immediate review. There are some fundamental service failures here that we need to address.I would appreciate the opportunity to follow this up with you directly to better understand the details of your stay. If you are open to it, please contact me at your convenience or provide your details so I can reach out.Thank you again for your feedback — it highlights areas we must improve.Kind regards,ChrisArea General Manager

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