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Mercure Penrith

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Mercure Penrith

locationPenrith, Sydney - NSW

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About Mercure PenrithAbout Mercure Penrith

Location

This hotel is located in the foothills of the picturesque Blue Mountains, just 55 minutes from Sydney. Sydney Airport is 50 km away.

Facility

The hotel has 3 lifts and features 216 non-smoking rooms. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service and a laundry service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Penrith Amenities at Mercure Penrith

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

75

Very Good

67

Average

28

Poor

13

Terrible

14

Recent Reviews: 197

  • User:PinotandCider

    Trip type: Business

    Poor mattress otherwise great.

    rating06 Dec 2025

    The bed let it down, other than a worn out mattress the rest of the stay was very good. I woke up with sore hips. Plenty of hot water, quiet, fantastic staff. Very close to 11 restaurants inside the Penrith Panthers Club.

  • User:aussie1Sydney

    Trip type: Business

    Pullman’s poorer cousin

    rating14 Sept 2025

    Stayed for two nights for work , having also recently stayed at the Pullman across the road. While the stay was okay, the experience at the Pullman was greatly superior. At the Pullman The rooms are newer and more spacious, while the breakfast was beautifully prepared and presented.At the Mercure, the room ( level 1) was showing signs of age with a very tine bathroom and chipped furniture. Breakfast is served at the Club which was like being on a school camp with food presented from bay marees of questionable quality and age!The staff are great at the Mercure and the gym was actually more spacious and had more options.My choice????? If the price is similar then take the Pullman.

  • User:sydfam65

    Trip type: Family

    Good location

    rating07 Aug 2025

    Good location and quick access to leagues club. Room- bed comfortable, heating good, clean bathroom and room. Our room was on the ground floor and the furthest away from the front door - it was okay. Yes, would stay again on a higher floor.

  • User:69suet

    Trip type: Couples

    Unless you want to party all night, go elsewhere

    rating31 Jul 2025

    Staying in a motel next to a club is not conducive for sleeping. The club had an outdoor band, then DJ until 2am. They may as well have been playing on our balcony. I would avoid this motel at all costs. At midnight, I enquired to the front desk as to when we might be able to sleep. I was advised it would finish at 2am, and he agreed it was too loud and would talk to the club about turning it down pffft as if they would agree to that. If anything, it became louder. There are plenty of other motels in the area, and I would advise using one of them. Anna Voss, General Manager at Mercure Penrith, responded to this review Dear 69suet,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to noise from the Panthers Penrith Leagues Club. We understand how disruptive this can be and appreciate your comments regarding your inability to rest during your visit. We strive to provide a comfortable environment for all our guests, and your concerns have been duly noted. While we cannot control external noise, we are always willing to assist our guests in finding solutions during their stay. We regret that we could not meet your expectations on this occasion and hope you might reconsider staying with us in the future. Please do not hesitate to contact me directly at the hotel if I can further assist you. Kind Regards,Anna VossGeneral Manager

  • User:Culture42604012518

    Trip type:

    Mercure Penrith

    rating22 Jun 2025

    A very convenient location. I think the hotel looks better and is more comfortable, now that it has been renovated and refurbished. I appreciate the convenience of the guest laundry and the microwave ovens in the guest lounge. Just FYI- Panthers did not issue me with a membership pass for the duration of my stay. The staff at Mercure told me they would do that. Anna Voss, General Manager at Mercure Penrith, responded to this review Dear Culture42604012518, Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and you were able to take advantage of the onsite facilities. I will share your feedback with the Panthers Penrith Leagues Club management team as our guests can normally sign into the club for the duration of their stay. Alternatively, when you next return to stay you can become a member of the club for $5.00 for the year and this will also provide you with additional food and beverage discounts in the club. We look forward to the opportunity to welcome you back in the near future.Kind Regards,

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