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Oaks Sydney Hyde Park Suites

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Oaks Sydney Hyde Park Suites

locationSydney CBD, Sydney - NSW

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About Oaks Sydney Hyde Park SuitesAbout Oaks Sydney Hyde Park Suites

Location

This hotel features a prime city centre location overlooking the picturesque Hyde Park. It is a short stroll from the city's department stores, financial and business districts and major attractions. Meanwhile, the fashionable Oxford Street, with its cosmopolitan collection of boutiques, cafés, shops and nightlife, is just around the corner. Sydney Airport is only 25 km away.

Facility

The apartment hotel has 2 lifts and features 69 rooms. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

The rooms have a living room, a kitchen and a bathroom, as well as air conditioning and central heating. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. With golf available, active guests can exercise to their heart's content. Water sports enthusiasts are offered windsurfing. Sport and leisure facilities at the apartment hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Oaks Sydney Hyde Park Suites Amenities at Oaks Sydney Hyde Park Suites

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

383

Very Good

446

Average

359

Poor

193

Terrible

219

Recent Reviews: 1600

  • User:Nikita M

    Trip type: Solo travel

    Exceptional customer service

    rating28 Apr 2026

    I had such a great experience with this hotel having just walked out of the one I had originally booked. The lady on reception was so helpful, she checked me in very early for no extra charge as the room was ready and she also priced matched it to what I’d found on a booking website. The pool, gym, sauna and spa jacuzzi was all included in the booking and was open exceptionally long hours. I wanted this most importantly as I’d just travelled for 48 hours so I spent most of my time chilling on the sun loungers on the roof top. The location was perfect. It took me 20 minutes to walk to central quay, around the harbour and opera house etc. It was also right by tube stops and took my 15 minutes by tube from the airport.It was also minutes walking in the opposite direction to Sully Hills and Oxford St with loads of cute cafes, coffee stops and shops. My room was good value for money. I had a queen suite which had a huge bed, a living area and kitchen area and private bathroom with huge bath. The only thing I’d say is the rooms are quite outdated and in need of a bit of TLC, but that didn’t take away from my stay. The bed itself was very very comfy and I slept all night even with my jet lag!

  • User:jasonchetcuti

    Trip type: Business

    A WONDERFUL STAY IN A GREAT LOCATION

    rating05 Apr 2026

    I was so impressed with this hotel and its location and facilities. The front counter staff are so kind and helpful and nothing was a problem. The location is superb and the rooms are on point clean. I will stay at this hotel for future business trips. Asif Aslam, General Manager at Oaks Sydney Hyde Park Suites, responded to this review Hi Jason Chetcuti,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Sydney Hyde Park Suites Reception Team

  • User:Georgina C

    Trip type: Solo travel

    Very disappointing

    rating29 Mar 2026

    Booked a one bedroom apartment good location, good spa and pool if you dont mind climbing a zillion steps, lovely female receptionist (working 2pm to 10.pm. but sadly nothing else. Living room furniture was of very poor quality I just could not get comfortable. Chaise lounge when I sat on the cushions I sunk and hit the bar underneath (absolute crap) Had NO support whatsoever (I had actually donated one of better quality few weeks earlier). Not impressed!!! No coffee machine not even a cheap coffee pod machine and no streaming channels? Really? I mean come on, most homes have that now its standard. Also very noisy air-conditioning unit (reception lady lowered the fan setting but it was still too noisy) and too cold for me anyways so turned it off in the end (could set it to warm). Water pressure in the shower not great. Havent tried the bed yet but if that's uncomfortable that will be the last straw. Not happy wished I was home in my recliner lounge watching my netflix!!! Asif Aslam, General Manager at Oaks Sydney Hyde Park Suites, responded to this review Hi Georgina,Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards, Oaks Sydney Hyde Park Suites

  • User:Babeth1969

    Trip type: Family

    Not so friendly 😕

    rating13 Mar 2026

    They left 2 towels for 4 people, they charged $1 for coffee pods. Clean but not friendly. We will not go back to this hotel. Asif Aslam, General Manager at Oaks Sydney Hyde Park Suites, responded to this review Hi Babeth1969,Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards, Oaks Sydney Hyde Park Suites

  • User:Jayden D

    Trip type: Couples

    Misleading Photos, Broken Bed, and Noisy Rooms – Not What Was Promised

    rating06 Mar 2026

    I booked this hotel because the website promises “quiet, soundproof rooms so you can relax and wake up refreshed in the heart of the city.” That claim was a big part of why I chose this property — but the reality was nothing like what was advertised.The room was extremely noisy. The air‑conditioning wasn’t just loud; it made a constant mechanical clunking that made it almost impossible to sleep. I reported the issue and was moved to another room, but the second room had the exact same problem. At that point it was clear this wasn’t an isolated fault but something inherent to the building or the AC system.On top of that, the building is absolutely not soundproof. I could hear traffic, street noise, and people outside throughout the night. When a hotel markets “soundproof rooms,” you expect at least a reasonable level of insulation — not windows that might as well be open.The photos online are also heavily edited. The room looks bright, modern, and spacious in the images, but in person it felt much smaller, darker, and noticeably worn. It was a pretty stark contrast to what was advertised.To make matters worse, the bed in the second room was actually broken and sat on an angle. It was uncomfortable and honestly surprising for a hotel at this price point.Between the misleading photos, the lack of soundproofing, the loud air‑conditioning in multiple rooms, and a broken bed, the stay simply wasn’t fit for its basic purpose: providing a quiet, comfortable place to rest. The experience didn’t match what was promised, and the issues couldn’t be fixed even after being moved. Had I known the true condition of the rooms, I wouldn’t have booked here.Given how far the experience fell short of what was promised — and the fact the issues couldn’t be remedied — it meets the threshold of what any reasonable person would consider a major failure under Australian Consumer Law Asif Aslam, General Manager at Oaks Sydney Hyde Park Suites, responded to this review Dear Jayden,Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Sydney Hyde Park Suites

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