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Sheraton Grand Sydney Hyde Park

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Sheraton Grand Sydney Hyde Park

locationSydney CBD, Sydney - NSW

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About Sheraton Grand Sydney Hyde ParkAbout Sheraton Grand Sydney Hyde Park

Location

The luxury hotel is located directly opposite Hyde Park, the tree-lined oasis in the heart of bustling Sydney. This hotel is surrounded by the best of Sydney and is close to the centre of Sydney's retail and business districts. The nearby monorail is within walking distance, and guests can reach the sites of Darling Harbour in a matter of minutes, including the Sydney Opera House, theatres, galleries, and Sydney's Harbor Rocks area. There are numerous shops and restaurants nearby.

Facility

Guests have a choice of 557 rooms, including 373 single rooms, located in two 22-storey buildings with lifts. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sheraton Grand Sydney Hyde Park Amenities at Sheraton Grand Sydney Hyde Park

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Evening Buffet

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Park

0 m

Shopping opportunities

100 m

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4379

Very Good

1634

Average

496

Poor

245

Terrible

226

Recent Reviews: 6980

  • User:helenaevamaria

    Trip type: Solo travel

    Dusty room

    rating29 Apr 2026

    Beautiful view from level 10. Quiet and peaceful.Magnificent building with marble staircase and wonderful cafe and bar. However the housekeeping was poor. Dusty glass table next to my bed. Cups left uncleaned with strangely coasters placed on top!Club lounge crowded but good. Would not stay here again due to lack of cleanliness.

  • User:PeteFeran

    Trip type: Couples

    Superb Hotel !!!

    rating28 Apr 2026

    Superb stay in Sydney at this amazing hotel. A great team delivering fantastic service throughout our stayLocation of the hotel is excellent, walking distance to all the key sites in the cityHighly recommended.

  • User:onelastfish

    Trip type: Business

    Fine for a business stay

    rating26 Apr 2026

    Fine hotel for business or pleasure. Rooms are a good size for Sydney nowadays. The club lounge is pretty disappointing unfortunately.

  • User:stripeynz

    Trip type: Family

    Great Service, Amazing Breakfast & Ideal Location

    rating24 Apr 2026

    We stayed at the Sheraton Grand Sydney Hyde Park for 2 nights in a Grand Executive City Side King Room with Club Lounge access, at a cost of AUD $1,221.00.We arrived earlier than check-in (and were travelling with my husband’s elderly parents, who had booked a Standard King Room. The staff were very friendly and did their best to accommodate us. They kindly upgraded my in-laws to the same room type as ours next door (without Club Lounge access), which they were extremely happy with. That thoughtful gesture made the start of our stay much easier and was greatly appreciated. We got into our room just after 10am.The room itself was spacious, clean, and very comfortable. The bed was excellent and we both slept well. The bathroom was also impressive, with both a bathtub and a separate shower, along with all the usual amenities you would expect from a hotel of this standard.We also enjoyed having access to the Club Lounge in the evenings, which was open from 5pm to 7pm. There were some great little food options, enough to satisfy your appetite, along with a good selection of alcoholic and soft drinks. It was a lovely way to unwind after a day out, although it did get quite busy at times. We chose to spend our breakfast in the main restaurant as more selection.The buffet breakfast was one of the best we’ve experienced, with a huge variety of choices and, importantly, good quality food. Everything was fresh and well presented, making it a great start to the day and the staff were super friendly and accommodatingThe location was also fantastic. There was a metro stop just a 5-minute walk away, and another train station was directly opposite the hotel with an underground walkway providing easy access. Being right next door to Westfield was very convenient for shopping, and there were plenty of great eateries nearby. We also walked to Darling Harbour, which took us around 15 to 20 minutes at a relaxed pace, although there is a slight incline on the return walk.As we were boarding a cruise after our stay, we took an Uber to the Overseas Passenger Terminal rather than walk with elderly parents and suitcases. It was much more convenient and cost around AUD $25 for the four of us with luggage.Overall, we had a very pleasant stay. The excellent service, comfortable and spacious rooms, Club Lounge access, outstanding breakfast, and convenient location made this a hotel we would happily stay at again.

  • User:Subra_syd

    Trip type: Family

    A Memorable Birthday Celebration

    rating20 Apr 2026

    We had a wonderful stay celebrating my sister’s birthday—it was truly a memorable experience from start to finish.As a Platinum member, I really appreciated the recognition and seamless service. Check-in at the downstairs reception was quick and pleasant, thanks to Jenny, who clearly explained all our benefits and confirmed that our vegan requests for the club lounge had been noted. Both of our rooms were upgraded to park-view rooms, which was a lovely touch. Additionally, my 10-year-old niece was generously included in the complimentary breakfast as part of our welcome benefits.The rooms themselves were modern, spacious, and offered beautiful views of the park. Having connecting rooms with my sister made the stay especially convenient for our family.A special highlight was the thoughtful birthday cake provided for my sister—it was a lovely gesture that made the celebration even more special.The club lounge experience was outstanding. Since children aren’t allowed upstairs in the evening, we were accommodated downstairs, and the team made an exceptional effort to prepare vegan food and desserts for us. This level of care and attention was truly impressive. Even during the day, they offered vegan options like protein balls, which we really enjoyed. Overall, this was one of the best lounge experiences we’ve had.Breakfast also featured excellent vegan options, and the team was happy to prepare Indian dishes upon request, which we appreciated.The location is fantastic—we were able to walk to everywhere we wanted to go in the city. The dual front and back entrances made getting around even more convenient.All in all, we had a fantastic stay and would return in a heartbeat. Highly recommended!

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