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Sydney Harbour Hotel

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Sydney Harbour Hotel

locationThe Rocks/Circular Quay, Sydney - NSW

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About Sydney Harbour HotelAbout Sydney Harbour Hotel

Location

This hotel is nestled between Sydney's famous Harbour Bridge and Opera House, in the historic Rocks area. Outside the front door guests will find a cavalcade of Sydney's finest restaurants and attractions. The Rocks Market is also in the immediate vicinity. Venture a little further and they will discover the thriving heart of Sydney's central business district. Guests may stroll down the harbour-side promenade past the Museum of Contemporary Art to Circular Quay, catch a ferry to Manly Beach, Watson’s Bay, Taronga Zoo or enjoy a fabulous harbour cruise. Sydney Airport is about 13 km away.

Facility

65 single rooms and 110 double rooms are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 175 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, callisthenics and a spa.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Breakfast, lunch and dinner are available. The menu also offers diet meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sydney Harbour Hotel Amenities at Sydney Harbour Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Sea

1 km

Golf Course

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1175

Very Good

1525

Average

513

Poor

145

Terrible

95

Recent Reviews: 3453

  • User:Smurf0406

    Trip type: Couples

    Best Sydney Hotel.

    rating26 Apr 2026

    Well, what can I not say about this joint? The Lobby service was top-notch. So helpful. On Australia Day, they even upgraded us to a King Room. Ripper stuff. So close to the Rocks party strip. The best thing, as the photo shows, you can see the Bridge and the Opera house from the rooftop. We watched the Fireworks from here with some BYO Bevvys. Along with 50 others, we still felt like we had a front row seat. An occasion we will never forget. And if you're getting on a cruise ship, you're only 50mtrs away. Top stuff.

  • User:Justine B

    Trip type: Couples

    Over priced and disappointing. This place needs investigating.

    rating19 Apr 2026

    Do Not Stay HereThe location is good but there are many other ‘good location’ options that are far higher quality and cheaper.We paid $600 a night (x2 nights) for the promise of a superior room and views of the harbour. The ‘view’ for the majority of time there was into the side of a cruise ship. The room was dated and dirty. Broken power point, broken shower head, mould around the vents and a broken sprinkler system. The room smelt and you can’t open the windows.Asked for a refund of our second night and they said we had to check with booking.com but then they told b.com that they offered a refund or ann upgrade and we didn’t come back to take it. They also claim they gave us a free upgrade to a king superior room. Check out the photos below. Superior my arse! A staff member also walked into the room in the afternoon while I was laying on the bed - then quickly offered new towels.

  • User:Petunia C

    Trip type: Couples

    It’s all about location

    rating29 Mar 2026

    It’s all about the location. If not for that would rate it a 2 or 3. The breakfast buffet was very good. There was plenty of hot water and the towels and sheets were clean. The bed and pillows were comfortable enough. However, place needs a major renovation. It seems there have been some attempts to make changes with upgraded cabinetry and vanity in the bathroom, but the bathtub looks like it came out of a slum house and they gave up trying to clean it. Soap scum rolled off the sides. Further there was residual hair from prior guests in the bathroom. The carpet smells. The location is great but you can hear all the street noise and sounds from the harbor although I didn’t mind that. It’s affordable for where it sits. And if you don the appearance and compromise, it’s worth the view.

  • User:Briony T

    Trip type: Friends getaway

    Great Customer service and Excellent views

    rating25 Mar 2026

    Great customer service and excellent views. Daniel was amazing at the front desk (think it was Daniel, British fella who worked for the NHS before this) we arrived early and asked to leave our bags so we could explore. He told us we could get straight into the room. No extra charge. I guess it's how you speak to people that gets you these little extras. We had a good giggle with him before going up to the room. The room itself was plenty for what we needed. The view was phenomenal, especially at night with the lights of the city. Yes the room could do with an overall overhaul as they are a little dated, and the grouting needs attention But having said that it was fine for what we needed. Working in the hotel trade for over 20 years I am a little more critical of hotel rooms so did notice a couple of maintenance/cleaning issues that can be easily rectified however for one night, maybe even 2 it was perfectly fine. The bedding was clean and the bed comfortable. The rooftop pool was lovely with great views of the bridge and opera house. Excellent location. Would I stay again? Yes I would.

  • User:Deborah H

    Trip type: Family

    A hotel that needs updating!

    rating14 Mar 2026

    This hotel needs a major update. The furniture and decor looks old, well used, and definitely out of style. Our room is very basic, has no art on the walls, only a very small TV, no place set up for a coffee bar, no robes., and no bottles of water. The bathroom has mold in the grout, is exceptionally small, only has an old porcelain tub that is difficult to step into, no counter space to put your small toiletry bag, and you have to cope with a soggy wet shower curtain. My husband and I travel a lot, and this is one of the two or three worst rooms we’ve stayed in over probably 30 years.

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