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The Star Grand Hotel

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The Star Grand Hotel

locationUltimo, Sydney - NSW

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About  The Star Grand HotelAbout The Star Grand Hotel

Location

The hotel is located within walking distance of Pyrmont Bridge and Star City Casino. Sydney Fish Market and Sydney Convention and Exhibition Centre are easily accessible from the hotel. Leisure time can be spent by visiting attractions such as Sydney Wildlife World, Chinese Garden Of Friendship and Queen Victoria Building.

Facility

The apartment hotel has a lift and features 171 rooms and 131 suites. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Subject to charge: a sauna. Leisure facilities include an entertainment programme, a dance club, a casino and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by VISA.

 Amenities at The Star Grand Hotel Amenities at The Star Grand Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1543

Very Good

459

Average

211

Poor

101

Terrible

112

Recent Reviews: 2426

  • User:Benjamin S

    Trip type: Couples

    excellent service

    rating23 May 2026

    excellent ,vivien at the reception she is wonderful ,helpful ,friendly with beautiful smiles,shes kind,to senior like us,we are happy to her ,highly recommendable.
  • User:Tanya F

    Trip type: Couples

    Nice stay

    rating22 May 2026

    We enjoyed our stay at The Star to attend NSW Blues team announcement for State of Origin NRL. David was our room attendant & was particularly helpful, polite, hard working & showed all the features of our room after bringing our luggage up for us. Well done David. The Star Management, General Manager at The Star Grand Hotel, responded to this review Dear Tanya F,Thank you for taking the time to share your wonderful feedback.We’re delighted to hear that you enjoyed your stay with us, especially during such an exciting occasion for the NSW Blues announcement. It’s fantastic to know that David made a positive impact on your experience your kind words about his helpfulness, professionalism, and attentiveness will certainly be shared with him and the team. He will be thrilled to receive your recognition.We truly appreciate your support and look forward to welcoming you back to The Star for another memorable stay.
  • User:Todd P

    Trip type: Family

    Great

    rating21 May 2026

    Great check in. Jake was fantastic. The Star Management, General Manager at The Star Grand Hotel, responded to this review Dear 229toddp,Thank you for your lovely feedback.We’re so pleased to hear that you had a great check-in experience with us. Jake will be delighted to know he made such a positive impression your kind words mean a lot and will certainly be shared with him.We look forward to welcoming you back again soon.
  • User:kimhA2275XW

    Trip type: Friends getaway

    Relaxing & Comfortable Setting

    rating21 May 2026

    Check in was a breeze and Jake was amazingly helpful with our bag service. The Star Management, General Manager at The Star Grand Hotel, responded to this review Dear KimhA2275XW,Thank you for sharing your kind feedback.We’re delighted to hear that you enjoyed a relaxing and comfortable stay with us, and that your check-in experience was seamless. It’s wonderful to know that Jake was able to assist you so well with your bag service your recognition means a great deal and will certainly be shared with him.We look forward to welcoming you back for another enjoyable stay soon.
  • User:Xia J

    Trip type: Friends getaway

    Superb Hotel

    rating21 May 2026

    A gorgeous hotel with superior staff. Thank you David at the concierge - you cared for our coats as if they were your own. Thank you Seoul for looking after my car. I’m looking forward to next time ☺️ The Star Management, General Manager at The Star Grand Hotel, responded to this review Dear 342xiaj,Thank you for your wonderful feedback.We’re delighted to hear that you had such a superb experience with us and that our team helped make your stay memorable. Your kind words about David at Concierge will certainly be shared, he’ll be so pleased to know his care and attention stood out. Likewise, we’ll make sure Seoul is recognised for looking after your vehicle so well.Your appreciation means a great deal to all of us, and we’re truly pleased you’re already looking forward to your next visit.

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