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Visy Dior

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Visy Dior

locationCastle Hill, Sydney - NSW

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About Visy DiorAbout Visy Dior

Location

This hotel warmly welcomes guests in Baulkham Hills.

Facility

The hotel has a lift and features 132 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, medical assistance, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Visy Dior Amenities at Visy Dior

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

175

Very Good

221

Average

114

Poor

40

Terrible

27

Recent Reviews: 577

  • User:paulafJ8864PV

    Trip type: Solo travel

    Perfect place to stay

    rating27 Feb 2026

    Just come back from the perfect stay at this fabulous place. I stayed solo for 2.5 weeks and the staff were second to none. The restaurant and bar staff really looked after me and welcomed my family when they came to visit. My room was immaculate as the rest of the place. The pool and the gym was immaculate.I will be booking the same time next year it was that nice. Babu and Narissh I need to give a mention as they were the perfect gentlemen that work there.

  • User:3054samantha

    Trip type: Family

    Spacious and comfortable

    rating27 Aug 2024

    Rooms were spacious and comfortable. We were lucky enough to have been given a room upgrade with a balcony which was lovely. Breakfast buffet was nice each morning, however we also wanted to eat at the restaurant for dinner one night but it wasn’t available due to an event which was disappointing as we were not told of this prior. Location was quiet, with some food choices around. Ample parking for cars.

  • User:Europeanexplorer2013

    Trip type: Family

    Good hotel

    rating18 Jul 2024

    Nice hotel. Rooms generous size. Alittle outdated.Buffet breakfast was ordinary and wouldn’t recommend paying that price.Minimal options, food was alittle cold and not replaced frequently as there were a lot of people dining at that hour.Parking is free which is a big bonus.Location is great. Small shopping centre across the road. Rydges Norwest RNW, Guest Services / Front Office at Visy Dior Hotels International, responded to this review Good Evening,Thank you for your review. We are glad that you enjoyed your stay and we are sorry that you were unsatisfied in some aspects. We have passed on your feedback to the relevant departments and we will hope to have these issues rectified by the time of your next stay with us. We look forward to hopefully welcome you back in the near future.Please feel free to contact me if you should have any further queries.Jess | Reception

  • User:snoopy_lh

    Trip type: Business

    One of the worst hotels I have had to stay at in over 100 nights in a hotel per year

    rating31 Mar 2024

    This hotel obviously caters to tourist groups (en mass) and has zero concerns about any other guests despite having requested a room with 2 beds and confirming this at check in, the assigned room had one bed. So we returned to front desk to be told to go back to room and unpack and someone would come and split the bed. So we unpacked Then a man came up and said bed could not be split so we had to repack and return to front desk when they then searched and found a 2 bed room however this did take 45 minutes and we were the only people trying to check in. I had lengthy discussion with manager about the issues that we encountered compensation was 2 bottles of water - which I felt was an insult. Breakfast was a joke as the hordes descended on the food like a swarm of locusts leaving nothing for anyone else, not even waterSo should you need to be in this area avoid this hotel at all costs if you want a decent hotel experience Rydges Norwest RNW, Guest Services / Front Office at Visy Dior Hotels International, responded to this review Dear Lesley H, Thank you for taking the time to leave a review. Rydges Norwest hosts guests from all walks of life, including tourist groups you mentioned and do not see anything wrong with that. I'm not sure who or what you meant by having zero concerns for other guests. We attend to and treat our guests to the best of our capabilities where possible. We absolutely do acknowledge our mistakes that have occurred in your reservation, where you were allocated with a king bed despite booking for a twin. As there were no other rooms readily available, an attempt was made to split the beds in the room you were in however it was only upon physically checking that we found it was not possible. Subsequently, duty manager tried to find another room to split and do apologize that this also takes time. In the meantime, we note that you came back down to front desk and rudely threw the keycards in the face of the staff while she was on the phone. You carried on displaying verbal aggression and despite that, she did her best to reallocate other guest to free up the room you eventually went into which was an upgrade to the Superior Double Room from Standard Twin. As stated on the letter, we will be offering a 50% compensation on the first night accommodation and apologise if you did not want the complimentary bottle of water. During peak breakfast time, there may be many people however the food should have been replenished shortly. We seek your understanding that we cannot control how much food an individual takes, but that our team will work hard to keep up with the demand. Nevertheless, your feedback will be passed on to the team for improvement. All the best to you. Regards,Louis Duty Manager

  • User:Journey35820035895

    Trip type: Couples

    Great for a night away

    rating10 Feb 2024

    A comfortable relaxing hotel. Great for a night out in Sydney. Close to public transport. Clean comfortable rooms and public areas. Professional and friendly staff. Easy parking which is FREE!!! Nice easy buffet yummy breakfast. We’ve stayed here many times now and will return again soon. Rydges Norwest RNW, Guest Services / Front Office at Visy Dior Hotels International, responded to this review Dear Journey35820035895, Thank you for providing feedback on your most recent stay with us! I'm thrilled to hear you enjoyed your stay, our staff strive to provide a seamless and memorable stay for all our guests.We hope to welcome you back in the nearby future, Kindest Regards, Katrina T Front Office Manager

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