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The Palmer Collective

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The Palmer Collective

locationTownsville, Townsville - QLD

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About The Palmer CollectiveAbout The Palmer Collective

Location

This hotel is located in Townsville.

Facility

The hotel has 2 lifts and features 115 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch are served every day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Palmer Collective Amenities at The Palmer Collective

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

168

Very Good

19

Average

3

Poor

1

Terrible

3

Recent Reviews: 194

  • User:MarshallPete

    Trip type: Couples

    Welcoming, comfortable place to stay

    rating24 May 2026

    We have never visited Townsville before and had a welcome surprise with this well run establishment. Clean, comfortable and well run with professional and attentive staff The Palmer Collective, Guest Services / Front Office at The Palmer Collective, responded to this review It’s wonderful to hear you had such a great experience. Thank you for staying with us!

  • User:ngupta01

    Trip type: Business

    Truly Enjoyable Stay at Palmers Collective in Townsville

    rating22 May 2026

    Thank you, Palmer Collective Hotel, for such a wonderful and comfortable stay. The bed was beautifully made mattress was extremely comfortable, the room cleanliness was exceptional, and the customer service was truly outstanding. The complimentary wine and cookies were the perfect extra touch that made the experience even more special. I thoroughly enjoyed my stay and will definitely choose to stay here whenever I visit Townsville in the future. The Palmer Collective, Guest Services / Front Office at The Palmer Collective, responded to this review Thank you so much for your wonderful review and kind words about your stay at Palmer Collective. We’re delighted to hear you enjoyed the comfort of your room, the cleanliness, and the service provided by our team. It’s especially lovely to know the complimentary wine and cookies added an extra special touch to your experience.We truly appreciate your support and look forward to welcoming you back whenever you visit Townsville again in the future. Safe travels until then!

  • User:thewilds04

    Trip type: Friends getaway

    A great all rounder!

    rating22 May 2026

    An excellent modern hotel, would thoroughly recommend. We only stayed one night but will definitely be back. A fantastic meal in the restaurant with great service, good job Palmer Collective! The Palmer Collective, Guest Services / Front Office at The Palmer Collective, responded to this review Thank you so much for the wonderful review! We're delighted to hear you enjoyed your stay and had such a great experience in our restaurant. It’s fantastic to know the food and service made such a positive impression. We truly appreciate your recommendation and can’t wait to welcome you back for a longer visit next time. Thanks again from all of us at Palmer Collective!

  • User:13Jab

    Trip type: Friends getaway

    Excellent Overnight Stay in Townsville

    rating22 May 2026

    What a fabulous place to stay and eat - great and extremely helpful staff - we ate at the restaurant attached to the hotel - Palmers Bar and Kitchen- highly recommend. It was an extensive menu and the food was both exceptional and hot - great service from the staff Overall an excellent stay in Townsville - we will be back Thank you The Palmer Collective, Guest Services / Front Office at The Palmer Collective, responded to this review Thank you so much for your wonderful review. We’re delighted to hear you had such an enjoyable stay with us and that our team made you feel so well looked after.It’s fantastic to know you loved your dining experience at Palmers Bar and Kitchen as well. We’ll be sure to pass your kind words on to the restaurant team — they’ll really appreciate the recognition.We truly appreciate your recommendation and are so pleased your visit to Townsville was such a positive one. We look forward to welcoming you back again soon for another excellent stay.

  • User:Danielle M

    Trip type: Business

    Great budget option

    rating19 May 2026

    Great location, comfy bed, friendly staff. The window doesn’t open so there was no fresh air. The bathroom was a little tired but perfectly functional. The Palmer Collective, Guest Services / Front Office at The Palmer Collective, responded to this review We truly value your feedback and are happy you enjoyed your visit.

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