Daintree Rainforest Retreat

Recent Reviews: 202

• User:toricrosby

  Trip type: Friends getaway

  Average

  28 May 2023

  We booked for 2 nights but then ended up only staying 1, and found alternative accommodation elsewhere. The room was okay but definitely needs a deep clean. The shower was dirty and so were the kitchenware in the room. The staff member was nice enough but the whole place seemed really run down. We used the outdoor BBQ for dinner, knowing that places close early or are booked. The BBQ was pretty gross and hadn't been cleaned in a while.

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• User:olivia p

  Trip type: Couples

  Avoid, disgusting bedroom

  14 Apr 2023

  We stayed 2 nights. After that the manager showed us our room we realized there was no water in the bathroom. We called him 3 times, he didn’t answer. Our neighbor sent him a text to fix the problem. We saw that the Fly screen has a hole, and the sheets were stained. There was no hot water and no air conditioner. There was no wifi in our room. The second night there was lots of little noises we couldn’t sleep. After one hour we saw a mouse who was eating the fly screen. The mouse stayed 2 hours in our room at midnight. After moving the furniture to get her out we saw Mouse poops at the ground behind the fridge and dirt on the ground. The pictures are false advertising. The picture were taken when the place opened I think. The motel should be shut down.

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• User:telle3

  Trip type: Family

  Avoid!

  20 Nov 2022

  We had one night booked here, we walked in and walked straight back out to find alternative accommodation. The pool is still out of order, as we were walking to our room, every other room looked like they had been tossed around and the mattresses were disgusting. You couldn't open the fly screen to get in to the room and they were falling apart, so wouldn't have kept any bugs out. The room was dark and not inviting and had no air-conditioning. I've stayed at better backpackers before, and despite the good location, we ended up driving back to Cape trib to stay somewhere else for the night

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• User:Linda B

  Trip type: Friends getaway

  Worst place I have ever stayed in!

  13 Nov 2022

  Do not stay here!! Worst place I have ever stayed. Manager was intoxicated when we arrived. After he showed us to our accommodations we discovered there was no hot water. There was mouse poop in the cupboards. Lights were not working properly. A lamp was placed in the bathroom with a frayed extension cord. The place was horrifically dirty and disgusting. We tried to find the manager again but he was nowhere to be found.. we called the number on the office door but no reply. We searched the grounds trying to find him with no avail. Please do not let the pictures fool you that this is a nice place. I believe that the pictures were taken when the place first opened. This place should be shut down for health reason. See pictures below.

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• User:RebeccaW3881

  Trip type: Family

  Out dated, in very sore need of even basic maintenance, clean on the surface but overall lacking detailed cleaning. Friendly st

  13 Sept 2022

  Room cleanliness and maintenance was pretty crap... screen held on to the door with sticky tape, carpet very old and quite filthy, kitchen clean on the outside but all the cupboards and draws dirty inside. No tea tea towel or face washer. Coffee/tea jar had rusty lid and it was all stale inside. Linen floor in dining area and beds/linen was clean, but windows, blinds, walls, under beds all very dusty. Found an old, mouldy bra and old child's dummy from past guests under the edge of the bed when I reached down to get something I had dropped.....Bleach stains on towels..... Toasters old and stained/dirty... Fridge rusty and wobbled/tipped forward every time you open it, and they had a vase on top that nearly fell on me (lucky I caught it). Very lacking in most basic cutlery or mugs for coffee/tea.....I grew up here for 20 years and did housekeeping at two of the local resorts as my first jobs, so understand more than most the challenges of housekeeping in the tropics; the maintenance on this place has slipped well below acceptable even given those challenges. Staff were super nice but owners need to spend some money as most of the cleaning issues seemed to stem from lack of maintenance/age of the furnishings. A shame because the room sizes and beautiful location have real potential to be a great place.

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