Banks

Recent Reviews: 149

• User:NorthStar56284683610

  Trip type: Friends getaway

  Nicely styled, and great if you like loud music

  29 Apr 2026

  Nicely styled and designed hotel at a convenient location. Staff relatively friendly. Big letdown is the loud music in the lounge area during the whole day. Staff was unwilling to accommodate a request to change the music to a more neutral style and level. Apparently the owners want to set a hip standard of a quasi dance location. DIsappointing. Rooms are smallish and a bit noisy. Bathroom could do with an upgrade. Nice hotel with potential, but wouldn’t come back. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi!Thank you for sharing your experience with us.It’s great to hear you appreciated our stylish setup and central spot near the city’s highlights.However, we regret that certain elements affected your experience. The vibe in our communal areas is designed to energize, but we recognize preferences vary. Room comfort is a priority, and we’re continually refining details like soundproofing and amenities.Still, our team loved making your stay friendly and hopes their local tips added to your adventures.We hope to welcome you back for another enjoyable stay in the future.Best wishes,Team BANKS

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• User:Heather H

  Trip type: Couples

  A very good hotel but a few quirks

  22 Mar 2026

  This is a very good hotel and in an excellent location, close to Grote Markt and the cathedral. It is very modern with a nice reception area. There is a lift to the rooms. There are complimentary drinks and nibbles in the early evening. When we arrived Thirza was on reception and checked us in. She was extremely welcoming, friendly and helpful. We had not booked breakfast as we don’t eat much usually and there are several cafés and bakeries nearby. There is no car park on site but there is a public car park very close by which costs €26 per 24 hour period.The corridors and rooms have concrete ceilings and floors which are a bit weird. The room was small but the bed was very comfortable. The toilet was in a cubicle separate from the bathroom - a French thing I think. There was no actual wardrobe just a few hangers. There were a few slanting shelves but no cupboards or drawers. There was a small desk with 2 wooden stools but if one of you was at the desk no one else could get past, it was so tight for space. The bathroom was very small and had a shower over the narrow bath. It wasn’t easy to get in because the glass screen was fixed. Toiletries were over the bath but there was no handwash on the sink. There was hardly any space for wash bags even though there was a place in the corner where some shelving could be installed. The room felt a little damp and towels did not dry very well at all so we were forced to have them changed. The room was fine for a couple of nights but it would be cramped for much longer. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi Heather!A million thanks for your thoughtful review!We’re thrilled your stay started off on such a positive note with Thirza’s warm welcome and that our central spot near the cathedral worked well for your explorations. Our team loves helping guests dive straight into Antwerp’s charm.That said, we’re sorry some aspects of the room’s layout and storage didn’t hit the mark for you. Our design aims to blend urban style with practicality, we’ll definitely keep your thoughts in mind as we evolve.Thanks again for taking the time to share your thoughts with us, we really appreciate it!We look forward to the pleasure of seeing you again.Take care,Team BANKS

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• User:Val J

  Trip type: Couples

  Super pleasant

  22 Feb 2026

  Great hotel. Wonderful city. Nice location. The room was large and amazing. With lots of light. Bathtub much appreciatedThe free cocktail hour was a huge bonus. Staff was super nice.Only tiny drawback: the ethanol chimney in the room would not always work. Slightly noisy from the street cleaning in the morning. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi there,Thanks so much for taking the time to share your feedback!We're thrilled to hear you loved our spot in the heart of Antwerp and found your room spacious and bright. The Aperitivo is our little way of adding sparkle to your stay.It’s fantastic you enjoyed wandering in the city and our team’s warm hospitality.We look forward to seeing you again.Cheers,Team BANKS

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• User:debbiepB8083MG

  Trip type: Couples

  Fab Hotel!

  10 Jan 2026

  We had the pleasure of staying at Banks Hotel over the New Year Period. Our first time in Antwerp and we had a great stay. Hotel is in a good location, walking distance to everything we needed to see. A really nice calm atmosphere throughout the hotel, room was lovely (executive) with a balcony and fab views. Very clean all through the hotel and the breakfast choice was ample. A huge thanks to everyone @ Banks and a special mention to the lady on reception (blonde hair, name starts with a T) who went over and beyond to sort our room when we arrived. Highly recommend, if you are visiting Antwerp to stay at Banks Hotel! Thank you to all! Hotel Manager, Owner at Banks Antwerp, responded to this review Hey there, Debbie!Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us and that your first visit to Antwerp was such a positive experience.Nothing beats hearing how much you appreciated our central location, calm atmosphere and your Executive room with balcony and city views. Your compliments about our team, especially the receptionist you mentioned, truly means a lot to us. We’ll be sure to pass on your kind words.We hope to welcome you back to BANKS Antwerp in the future! 😊Team BANKS

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• User:Jennifer P

  Trip type: Friends getaway

  Decent stay, but similarly priced hotels in area have been more comfortable

  04 Jan 2026

  Excellent location and very walkable. The atmosphere of the hotel was a little cold and sterile for my taste. I think the room was probably clean, but some stains on the white walls and bed frame made me feel it was not so clean. I was not happy with the glass door that was designed not to close fully for the toilet (which was directly next to the bed). For 2 people, the room was uncomfortable but fine if traveling alone. To plug the heater in, you must unplug either the TV or the light which was inconvenient. The staff was friendly and very helpful. Hotel Manager, Owner at Banks Antwerp, responded to this review Greetings Jennifer,You rock for leaving us such a helpful review!We're thrilled you appreciated our prime location and how easy it is to explore Antwerp’s hotspots on foot, it's one of our favorite things about being in the heart of the city.That said, we’re genuinely sorry aspects of your room didn’t hit the mark. Your feedback about the layout and design details is really helpful; while our cozy spaces work well for solo travelers, we’re always looking at ways to improve comfort for everyone. We’ve noted your comments about the electrical setup too, and our team will review possible solutions.On a brighter note, it’s wonderful to hear our team made a positive impression during your stay. We hope these moments added some warmth to your visit and that you enjoyed discovering the vibrant area around us.We'd love to welcome you back in the future.Team BANKS

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