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Mercure Antwerp City Centre

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Mercure Antwerp City Centre

locationAntwerpen, Antwerp

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About Mercure Antwerp City CentreAbout Mercure Antwerp City Centre

Location

Located 5 minutes walk from the main train station, the zoo and the main congress centre, this hotel lies within a few paces of links to the public transport network.

Facility

127 rooms, including 8 suites and 55 double rooms, are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Antwerp City Centre Amenities at Mercure Antwerp City Centre

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

Around this property:

Public Transport

500 m

Tourist Centre

950 m

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

388

Very Good

547

Average

182

Poor

45

Terrible

24

Recent Reviews: 1186

  • User:trottingmind

    Trip type: Family

    Staff really brought from 1 to 3 star

    rating20 Jul 2025

    This hotel is undergoing transformation from Mercure to Handwritten. I was told they have very big challenges as pricing is affordable but what you get for it is questionable for either...

  • User:Lynn S

    Trip type:

    Very nice city centre hotel

    rating05 Jul 2025

    Although a little dated, the facilities here are very good. We had a bath in our room - which is always welcome as far as I am concerned. Kettle too - which is another plus. The bar offered a good...

  • User:Godlique

    Trip type:

    Great address

    rating16 May 2025

    I had a great stay in this hotel, fantastic location just next to the beautiful city park and 5 min walk from Centraal Station. Make sure to book a room with view on the park, it is worth it. Had a...

  • User:OPIUM T

    Trip type: Friends getaway

    I was there 2 times , first and a last one in one time

    rating04 May 2025

    Tragedy, the air conditioning does not work, the water from the shower runs along with the bathtub in the room, it is hot in the evening and cold in the morning. I do not recommend...

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