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Ibis Leuven Heverlee

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Ibis Leuven Heverlee

locationBelgium, Leuven

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About Ibis Leuven HeverleeAbout Ibis Leuven Heverlee

Location

This hotel is located in Leuven. The nearest airport is Brüssel - Zaventem (BRU).

Facility

The hotel has a lift and features 49 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, medical assistance, room service and an alarm call service. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. A desk is provided. Guests will also find a tea/coffee station included among the standard features. Equipped with a telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A restaurant, a dining room, a café and a bar are available to guests. A continental breakfast buffet and lunch offer culinary delights every day.

Amenities at Ibis Leuven Heverlee Amenities at Ibis Leuven Heverlee

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

63

Very Good

112

Average

48

Poor

11

Terrible

5

Recent Reviews: 239

  • User:G00G00

    Trip type: Couples

    NO NO NO

    rating22 Oct 2024

    We stayed here last year the same time and although it was not perfect, one always gives the benefit of doubt to that it will improve the next time you decide to go back. Unfortunate this is not the case. This hotel on the outside looks beautiful and the reception area is clean, lacks in so much ways.The house keeping staff are very friendly and helpful, one can see that they are over run and this starts to show in the rooms final touches. The shampoo and hand wash where both not refilled, which is not a problem if you travel with your own. Towels need a replacement batch as they are now tired and over used as they are now tatty. The shower design is appalling!!!!!!!!!! Due to the design of the corner, it allows dirt and grim to accumulate behind and once you in the shower and turn on the sprayer head, then OMG hair and gunk wash out over your feet. Never have I been more disgusted! I reported this the the gentleman on duty last visit and this visit and seems nothing was and will be done.The room stank of fumes and the air con does not work and after the second day of nose bleeds (reported it the first day and was told that they could do nothing to the heat in the room) due to this at 2 am we had to ask to have it sorted, the receptionist came to the room and pressed the air con button repeated ly and confirmed it was broken. After an 30minute wait we were moved to another smaller room that at least till the morning. Needless to say we checked out very tired and unhappy.This was not only our problem as we where a group of friends and another couple has also had to move to a different room due to the heat and smell.Over all a very unhappy experience 2 years in a row.Will look hard and long before booking here again.

  • User:j0hnmillingt0n

    Trip type: Couples

    Excellent stay

    rating19 Jun 2024

    Excellent stay. The room was clean, neat and we'll provisioned with bathroom toiletries. The bed was comfortable and the shower is larger than normal hotel showers. The staff were friendly and professional speaking English and willing to help as required. The breakfast is a wholesome continental type and the staff member renewed items as soon as they were eaten. Overall a great stay. Jana De Quick, General Manager at Ibis Leuven Heverlee, responded to this review Dear jOhnmillingtOn, Thank you for your great feedback. We are happy to hear you have a great stay with us. Kind regards, Jana

  • User:Alexperience

    Trip type:

    Worst hotel ever, unless you plan on bringing a "paid partner"

    rating12 Jun 2022

    Room smelled like sewage. Walls next to the bed are covered in Crazy Unpleasant Marks. Saw a half-naked woman and man laying in a car in the parking lot, that was interesting. Wildly expensive for what you get. Overall, worst hotel in terms of price-value. Staff was friendly.

  • User:Donna4265

    Trip type: Couples

    What a gem!

    rating02 Jun 2022

    My partner and I stayed at this hotel last night, 3 June 2022. The staff were very friendly and obliging. There was ample free parking. The hotel itself was very clean and tidy. The beds were comfortable and large, plenty of space within the rooms, everything well thought out. The bathroom had a lovely large walk in shower. Although we stayed room only, there was an adjoining Starbucks, Burger King and a café to purchase breakfast. I shall certainly stop there again, well recommended.

  • User:Yves R

    Trip type: Business

    the average Ibis, excellent staff though

    rating04 Oct 2021

    Fortunately I'm used to staying in Ibis hotels, and I carry my own power extension cord and 4 power outlets, because, like most Ibis hotels, also this one suffers from a lack of power outlets. There's one in the bathroom (for your shaver) and one in the room (nearly 3m from the bed). Unfortunately, no power outlets next to the bed.You don't hear the motorway, which is good. Noise from adjacent rooms is filtered less well. Also, free parking is available.Sleeping comfort is ok, TV screen is a bit small, but ok.Friendly staff !Breakfast is ok (no warm food), no separate bar (seats in the lobby)

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