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Itz'ana Resort & Residences

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Itz'ana Resort & Residences

locationBelize, Placencia

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About Itz'ana Resort & ResidencesAbout Itz'ana Resort & Residences

Location

This hotel is located in Placencia, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms have a double bed or a king-size bed. Extra beds can be requested. Amenities include a trouser press and WiFi (no extra charge). The resort has family rooms and non-smoking rooms.

Sport

Guests can go for a refreshing swim in the outdoor pool complex. There is a children's swimming area as well. Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, crazy golf, fishing and horse riding. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the resort include bowling and yoga. A spa and massage treatments are available in the wellness area.

Meals

The resort includes a restaurant and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Amenities at Itz'ana Resort & Residences Amenities at Itz'ana Resort & Residences

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Horse Riding

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

2 km

Centre

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

230

Very Good

33

Average

21

Poor

9

Terrible

10

Recent Reviews: 303

  • User:mccobmd65

    Trip type: Friends getaway

    Great meal

    rating17 May 2026

    Ate at the restaurant when coming in from a bareboat charter. Great food and service. Inside and outside tables good value. Had the beetroot salad and jerk chicken. Seafood pasta also very good. Will come again

  • User:Passenger05105884607

    Trip type: Couples

    DON’T DO IT

    rating08 May 2026

    The hotel is far from everything. There is nothing around. Beach with no lounge chairs. Leaks in the villas. It is located next to a very poor neighborhood. We were afraid to go out. Two days without hot water and mold in the room. Cleaning very late we had to call several times. Concierge does not work. No help. We will not return.

  • User:Halina H

    Trip type: Couples

    Honeymoon destination

    rating06 May 2026

    The location was great and close enough to the village to go each night for dinner. The shuttle service was also very convenient. The atmosphere was nice and relaxing which is just what we were looking for on our honeymoon. The rooms were great and definitely recommend at loft room if it’s an option! The daily cleaning and the value of the room was also great.

  • User:Leighton2510

    Trip type: Couples

    10 out of 10, highly recommend

    rating04 May 2026

    Friendly staff, clean resort, great views, access to marina across street. Anything we needed they took care of for us. Concierge rented our golf cart for the week, booked our excursions, and took care of our travel. We did an inner reef fishing trip and brought fish back to the kitchen and they cooked it for us. Carlos and Delphin were awesome, helpful, gave us a bunch of recommendations and good conversation. My wife and I would visit this place again in a heartbeat!

  • User:Trail66098687898

    Trip type: Family

    Outstanding Service and Truly Five-Star Hospitality

    rating01 May 2026

    Title: Outstanding Service and Truly Five-Star HospitalityOur stay at Itz’ana was absolutely outstanding. The accommodations were beautiful, luxurious, and everything we hoped for in a Belize family vacation. The villas were spacious, comfortable, and gave our family the perfect place to relax and enjoy our time together.The food at the restaurant was top-notch from beginning to end—every meal was excellent, fresh, and beautifully prepared. The entire property felt polished, peaceful, and worthy of a true luxury experience.What stood out most was the exceptional level of service. The front manager, Louis, went above and beyond to make sure our family was taken care of. There was unfortunately a seaweed issue affecting the beach and the odor was difficult, but the way the staff handled it made all the difference.They responded immediately, listened to our concerns, and accommodated us by moving our family to the lagoon side, which completely changed the dynamic of our stay and allowed us to fully enjoy the resort. That level of professionalism and genuine care showed us exactly what great hospitality looks like.We truly felt like five-star guests from the moment we arrived until the day we left. Challenges can happen anywhere while traveling, but how a resort responds is what matters most—and Itz’ana handled it exceptionally well. We are very grateful for the experience and would absolutely return.

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