Nobile Hotel Copacabana Design

Recent Reviews: 636

• User:faith i

  Trip type: Friends getaway

  WORST HOTEL I HAVE EVER BEEN TO

  06 Jan 2026

  I DO NOT RECOMMEND!!!If I could give 0, I would.I am writing this review to warn others. This hotel caused us stress, fear, and frustration throughout our stay, and I strongly advise anyone considering it to book somewhere else.From the start, there were serious issues. One staff member was initially polite when we arrived, which gave us some hope. However, as soon as we raised legitimate concerns, even this person’s attitude changed and became dismissive and unhelpful, just like the rest of the team.The hotel felt unsafe and unhygienic. During our stay, we saw ants, cockroaches, and other bugs in the hotel and in our room. We were later exposed to bedbugs, which resulted in bites and ongoing distress even after leaving. These are not minor issues, they are serious hygiene and health concerns.We also experienced theft during our stay. When we reported this to the hotel, we were told that there was nothing they could do. There was no reassurance, no clear action taken, and no sense that our safety or belongings were a priority.After this, we were genuinely scared for our safety. We felt so uncomfortable that we began wrapping and sealing our bags so we would know if anyone entered our room. We refused housekeeping for most of our stay because we did not feel safe allowing anyone into our room. The one time we did allow cleaning, everything had to be wrapped and hidden beforehand.We were instructed by staff to submit our complaint by email. We did exactly that, multiple times. We sent an email and received no response. We sent another email. No response. We sent yet another email. Still no response.On the day we were leaving, we had to go down to the front desk ourselves just to find out what was happening. Only then were we able to speak to a duty manager and she was so rude. Communication was extremely difficult, and no help, resolution, or accountability was offered.Another major issue was false and misleading advertising. On platforms such as Google and Booking.com, this hotel is advertised as a 4-star hotel. However, on other platforms it is listed as a 3-star hotel. When we raised this, the manager confirmed directly to us that the hotel is in fact a 3-star hotel, not 4-star. This discrepancy feels misleading and did not match what we believed we were booking.Overall, this wasn’t just miscommunication, it was a complete lack of communication and care. Staff were rude, gossiping, laughing about us and dismissive, management showed no accountability, and serious issues around hygiene, safety, theft, and advertising were brushed aside.This hotel ruined our stay and caused unnecessary stress and fear. No guest should feel unsafe, ignored, or misled.The only good thing was it was close to the beach. But honestly that wasn’t worth the issues we faced.I would never stay here again, and I strongly recommend that others avoid this hotel entirely.

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• User:G S

  Trip type: Couples

  Warning: Cockroaches Ahead

  15 Jun 2025

  I booked this hotel expecting a four-star experience, but what I got was closer to a *ONE STAR MOTEL*—if that. The conditions were unacceptable, and the attached photos speak for themselves.Room Conditions:Cockroach Infestation: They were present in our room (on an upper floor, no less) and seemed to be throughout the entire building.Black Mold: The showers were covered in it, and after requesting a room change, we toured multiple options—each one was worse than the last, with more mold, humidity, and malfunctioning AC.Toilet: The caulking around the toilets was discolored from what appeared to be sewage backup.Comfort & Cleanliness Issues:The "king-sized bed" was just two twin beds pushed together with a very, very, very uncomfortable mattress topper.Our sheets weren’t changed for nearly a week, and when we asked, the staff acted like it was an unreasonable request. Their attitude was consistently poor, regardless of how we communicated.The entire building was uncomfortably humid, and the air conditioning barely worked.Failed Resolution Attempts:After enduring days in a filthy room, we asked to switch—only to find every alternative was equally (or more) disgusting. When we requested to be moved to a different hotel entirely, management refused, directing us to contact our credit card company instead. Without phone service in Brazil, we were stuck there for the remainder of our nearly two-week stay.To add to the frustration, I requested a partial refund for the stress and unacceptable conditions—which they outright denied.Avoid this hotel at all costs. The photos and details here aren’t exaggerations; they’re proof of a property that neglects basic hygiene, guest comfort, and customer service. You’ve been warned. Nobile Copacabana, Other at Nobile Hotel Copacabana Design, responded to this review Prezado hóspede,Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,

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• User:Kathryn C

  Trip type: Friends getaway

  Great location - basic rooms

  06 Jun 2025

  Great location just five minutes walk from Copacabana Beach and easy access to all the beach bars and restaurants lining the sands but slow check-in and room a bit spartan with no kettle! Buffet breakfast was OK and staff were generally quite helpful and friendly. Nobile Copacabana, Other at Nobile Hotel Copacabana Design, responded to this review Prezado hóspede,Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,Janaina Tavares

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• User:artie483

  Trip type: Solo travel

  Stone throw away from the Copacabana beach.

  12 Mar 2025

  Albeit some remarks of reviewers here of receptionists being unhelpful etc, I think in my case it was quite the opposite. After talking to them nicely and making an effort to speak in Portuguese and Spanish, they were able to help me with checking in smoothly. The hotel is very strict with Check-in times hence patience is very much needed since all their rooms are booked. The hotel is also in a good spot since it’s just a stone throw away from Avenida Atlántica and the Cardeal metro station. Also, über transport is very much utilized here and safe. All in all, a very relaxing, educating and a fulfilling introduction to Brazil and the Latin american continent. Room is clean and the sheets are comfortable. There is no quilt so just make sure to turn on the timer as it can become very cold.It’s just a short walk to the beach and food stores are nearby. My favorite is the BigBi where they sell cozinha and chivitos for quick bite. There’s also a metro station in front of the hoteL.Ample amount of police in the area but just make sure to dress down and not wear any jewelry. The place is also flood lit with lightsGood starting point for a walk traversing Rua Barata Ribeiro until you reach Rua Siqueira and then take a left turn to reach Nossa Senhora de Copacabana and back. Lots of souvenir shops in the areaBuy the drinks from the nearby convenience stores, Pão de Açucar or the Zona sul. Look for restaurants offering Buffet a KiloThe hotel had a renovation in their reception area so it’s more improved and I think they are preparing for more visitors in the next few weeks. By the way, I’d like to thank the receptionist (the pregnant lady) I forgot to ask her name but she really did made sure I can check in earlier since she saw me so jet-lagged and tired after having a 20+ hours of travelling from the middle east. Thank you so much dear if you are reading this. Nobile Copacabana, Other at Nobile Hotel Copacabana Design, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

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• User:suzanne c

  Trip type: Couples

  3 star hotel with 1 star service

  04 Jan 2025

  I will be completely honest. This is a 2 or 3 star hotel at best with 1 star service. Its the most accurate way I can describe it. The check in process is the worst I have ever experienced. The 2 guys that work at the front desk look miserable to be there. They don't ever smile and look annoyed every time anyone asks a question. The check in and check out lines are an absolute circus. Atleast an hour to 90 minutes is accurate to do both because the front desk does things slower than a snail. The breakfast is a bare minimum ordeal, and provides the most basic breakfast.The rooms are tiny. I'm not exaggerating. If you're okay with a bare minimum room, then its okay. BUT that's about all you get, don't expect anything more. The biggest downside to this hotel was the staff. The front desk staff is truly terrible and should be replaced asap by people that actually want to work there. Nobile Copacabana, Other at Nobile Hotel Copacabana Design, responded to this review Prezado hóspede,Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,Janaina Tavares

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