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Novotel Rj Porto Atlantico

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Novotel Rj Porto Atlantico

locationRio de Janeiro - Centro, Rio de Janeiro

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About Novotel Rj Porto AtlanticoAbout Novotel Rj Porto Atlantico

Location

This hotel is located in Rio de Janeiro.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and a solarium. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. Staff are also happy to provide children's meals.

Amenities at Novotel Rj Porto Atlantico Amenities at Novotel Rj Porto Atlantico

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

702

Very Good

157

Average

49

Poor

35

Terrible

26

Recent Reviews: 969

  • User:Voyager50573688743

    Trip type: Business

    Worst Novotel Experience

    rating14 Apr 2026

    Met with attitude at front desk because I was English speaking, first time in a month of traveling in Brazil. Gave me a horrible room, stank of air freshener, made me gag it was so bad, run down, handles on bathroom door loose, sharp metal strip on bathroom floor sticking up, storage closest smelt like urine. Wait staff in restaurant were friendly and helpful! Horrible location, one block in each direction you're in the favela. Isabella Santos, Gerente geral at Novotel RJ Porto Atlantico, responded to this review Dear Guest,Thank you for sharing your experience.We’re sorry that certain aspects of your stay didn't meet your expectations, particularly regarding the room and the initial service. We’d like to emphasize that all our guests are welcomed with the same level of warmth and respect, regardless of language.We're glad to hear that the restaurant staff was attentive and helpful. Your comments have been forwarded to the relevant departments for review and necessary improvements.We hope to have the opportunity to welcome you back for a more positive experience.Sincerely,Isabella Santos - General Manager

  • User:KH412

    Trip type: Business

    As basic as it gets

    rating20 Mar 2026

    I arrived around midnight. The only guy worked at the front desk was obviously ill. Sneezing, coughing, sniffles. Room is extremely basic. Does it have a bed, shower, and toilet, yes. Pillows were extremely flat. Towels very thin. Sheets very thin. They have a breakfast buffet that was included with my pricing. They offer a dinner starting at 7 PM for a fee. Both are buffet style. Hot food is not hot. Cold food is not cold. Flies flying around the buffet. I picked this hotel since it was relatively close to my work for the week. Next trip, I will pick a nice hotel even if it is farther away. Isabella Santos, Gerente geral at Novotel RJ Porto Atlantico, responded to this review Dear Guest,Thank you for sharing your feedback with us.We are truly sorry that your experience didn't meet your expectations. Your comments are taken very seriously, as they do not reflect the standards we strive to deliver.We also regret the situation you encountered at check-in. Please rest assured that we will reinforce our internal procedures to ensure both the well-being of our team and the comfort of our guests. Regarding the food service, your observations have been shared with the responsible team so that immediate improvements can be made, especially in relation to food temperature and hygiene.We understand your disappointment and sincerely regret not having provided you with a better stay. Your feedback is very important for us to improve.Kind regards,Isabella Santos - General Manager

  • User:Davi A

    Trip type: Couples

    Fujam desse hotel. Stay Away

    rating01 Feb 2026

    Fujam desse hotel. Fez downgrade do quarto sem explicação para um com cama baixa, banheiro insalubre, box de cortina ao invés de blindex e puxadores quebrados, e o gerente omisso se limitou a dizer que da próxima vez fizesse a reserva direto no site deles e não mais via parceiros como Decolar. Tocaram alarme de incêndio no meio da noite pra uma ocorrência falsa. Quando questionados só disseram que algum hóspede deve ter fumado em outro quarto. Não assumem responsabilidade pelas falhas.Translation to English:Stay away from this hotel. They downgraded the room without any explanation to one with a low bed, an unsanitary bathroom, a shower with a curtain instead of glass, and broken fixtures. The unhelpful manager merely said that next time I should book directly on their website rather than through partners like Decolar. They set off the fire alarm in the middle of the night for a false incident. When questioned, they only said that some guest must have smoked in another room. They take no responsibility for their failures. Isabella Santos, Gerente geral at Novotel RJ Porto Atlantico, responded to this review Prezado Sr. Davi,Agradecemos por compartilhar sua experiência. Após uma análise detalhada da sua hospedagem, confirmamos que o senhor foi acomodado na mesma categoria de quarto originalmente reservada.O apartamento mencionado trata-se de um quarto padrão, porém com adaptações de acessibilidade, preparado para atender hóspedes que necessitem dessa configuração específica. Lamentamos que as características do quarto não tenham atendido às suas expectativas. Suas observações sobre conservação e manutenção são extremamente importantes e já foram encaminhadas aos setores responsáveis para verificação e melhorias.Em relação ao alarme de incêndio, esclarecemos que o sistema pode ser acionado automaticamente por fumaça ou vapor. Trata-se de um procedimento de segurança indispensável, pensado exclusivamente para a proteção e bem-estar de todos os hóspedes.Pedimos desculpas pelos transtornos percebidos e agradecemos pelo feedback, que nos auxilia a aprimorar continuamente nossos serviços e atendimento.Atenciosamente,Isabella Santos - Gerente Geral

  • User:Thomas L

    Trip type: Business

    Very nice place

    rating05 Jan 2026

    I have a nice experience here! Anderson was the waiter that served me, congratulations. I will certainly be return here. Isabella Santos, Gerente geral at Novotel RJ Porto Atlantico, responded to this review Dear Thomas,Thank you for sharing your feedback. We are delighted to hear that you had a pleasant experience and that Anderson provided excellent service during your stay. Your comments have been shared with our team as recognition of their dedication.We look forward to welcoming you back on your next visit!Sincerely,Isabella Santos - General Manager

  • User:Robespierre M

    Trip type: Business

    Great Place to Stay

    rating08 Nov 2025

    I enjoyed this nice property with amazing view, great Breakfast , Diogo and Dioginho,made a fantastic jobBeatriz and Cecilia in the reception so nice Isabella Santos, Gerente geral at Novotel RJ Porto Atlantico, responded to this review Dear Mr. Robespierre,Thank you so much for your wonderful review!We’re delighted to know you enjoyed our property, the amazing view, and our breakfastWe hope to welcome you back very soon! Sincerely,Isabella Santos - General Manager

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