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Saint George Palace

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Saint George Palace

locationBulgaria, Bansko

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About Saint George PalaceAbout Saint George Palace

Location

This apartment hotel welcomes guests in Bansko.

Facility

The apartment hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. The kitchenette comes with a refrigerator, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers are ready and waiting on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. The apartment hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. Breakfast and dinner are served every day. Diet meals and children's meals can be prepared on request. The apartment hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Saint George Palace Amenities at Saint George Palace

  • Facilities

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

284

Very Good

121

Average

60

Poor

15

Terrible

15

Recent Reviews: 495

  • User:Silvia D

    Trip type: Friends getaway

    Top choice in Bansko for any season

    rating04 Apr 2026

    Excellent choice for off the season skiing or vacation. Location is away from noise and traffic, apartments are quite big and with option for self cooking, pool is big and in very good condition. This was my second visit and definitely will come back again.

  • User:Scott E

    Trip type: Family

    Great Large Family Ski Holiday!

    rating17 Feb 2026

    Great Stay! Only minor negative is the location which you need to use the shuttle to get to town, and it's not quite early enough to beat the heavy gondola queue. Ultimately you trade location for facilities which are excellent. Used the spa and pool every day, and enjoyed breakfast and dinner! Staff were incredibly helpful and friendly, rooms were clean spacious and well equipped. Would be willing to try somewhere else just to try and get to the gondola quicker but everyone is in the same position in bansko due to the gondola being the only lift up.. used paid bus from ski hire place for 2/4 days..

  • User:Plamena Z

    Trip type: Family

    Not Worth the Money

    rating04 Feb 2026

    I am very dissatisfied with our stay at the hotel. At first glance, everything looked great. The room seemed quite large, and there was a lovely view from the terrace. But then we noticed that in the bathroom there was a broken tile that had simply been placed there to cover the hole behind it. For several mornings in a row, we found ants in the bathroom. The hotel also tries to save on electricity, and the corridors are often quite cold.And not to mention the spa. The hotel website says the pool should maintain a temperature of 30 degrees, but on the spa door it says 29. Guess whether it was even 29 degrees — it was just cold. The only warm option is the jacuzzi, which hardly fits more than 4–5 people. In the steam room, it’s also a miracle if there’s actually any steam.Overall, it was an extremely disappointing stay. I do not recommend it. For the same money, you can go to much better places.

  • User:854michaill

    Trip type: Solo travel

    Very nice

    rating21 Jan 2026

    Excellent value for money hotel

  • User:headchefpl

    Trip type: Family

    Disappointing stay – does not match online description

    rating26 Dec 2025

    We are currently staying at this apartment and are very disappointed with our experience. The staff have been extremely rude and unhelpful, particularly the receptionist working on the 25th/26th named Anna, whose attitude has made our stay uncomfortable.The apartment itself is very basic and worn. The walls have patchy paintwork, doors are peeling, and overall it feels tired and poorly maintained. We were also surprised to be charged extra for basic cooking items such as pots, pans, and utensils. When we asked what was included in the paid set, staff were reluctant to explain, which is unreasonable when you are paying extra for something. It’s misleading on the booking site that these are not included.The fridge/freezer is faulty – the freezer compartment door is missing, meaning food in the fridge freezes even when set to a low temperature.The only positive aspects are the pool and surrounding area, which look nice and are clean and quiet. Unfortunately, these are the only highlights. Overall, the accommodation feels more like basic student housing and does not live up to the photos or description online.Due to the poor condition of the apartment and the lack of customer service, we would not stay here again.

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