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City Avenue

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City Avenue

locationBulgaria, Sofia

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About City AvenueAbout City Avenue

Location

The hotel is conveniently located in Sofia's central part, within walking distance of the commercial district and government offices, cultural and architectural landmarks, restaurants and night clubs. Sofia International Airport is 9 km from the hotel and the Central Railway Station is 1 km away.

Facility

38 rooms, including 3 suites, 21 single rooms and 13 double rooms, are located on 6 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, a baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa and hiking. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at City Avenue Amenities at City Avenue

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

100 m

Shopping opportunities

500 m

City Centre

1 km

Bus Station

1 km

Train Station

1 km

Tourist Centre

1.3 km

Ski Area

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

27

Very Good

57

Average

31

Poor

11

Terrible

11

Recent Reviews: 137

  • User:Zlatomir Z

    Trip type: Business

    No hot water, no heating, no breakfast

    rating27 Dec 2025

    stayed at this hotel many times in the past and always had a good experience. Unfortunately, this stay was completely different.There was no hot water, no heating, and breakfast was not available even though it was included. These are essential services and not minor issues.The staff’s attitude was rude and dismissive, and I felt uncomfortable during my stay due to how I was treated.Very disappointing experience. I would not recommend this hotel in its current state.

  • User:federicofO7358CF

    Trip type: Couples

    good hotel and nice breakfast but poor cleaning

    rating16 Nov 2025

    good hotel for price and location, and nice breakfast but poor cleaning, and very low mattresses. for price they ask they could do bit better

  • User:Silvia G

    Trip type: Business

    Not recommended

    rating11 Jun 2025

    While the reception is quite nice, rooms unfortunately very dated, dimly lit and quite depressing looking. Unfortunately nothing quite like the pictures in there's website.Noisy room depending where you’re located, the carpets are dirty, wallpapers peeling and bathroom has seen a better days too. The room smell aulful. This is my worst stay so far.Hotel is short walking distance from a metro station.

  • User:MrVMalta

    Trip type: Solo travel

    You get what you paid for

    rating26 Jan 2025

    Hotel is well located and short walking distance from a metro station. While the reception is quite nice, rooms unfortunately very dated, dimly lit and quite depressing looking. Unfortunately nothing quite like the official photos.Plus side - minibar is very well stocked and very reasonably priced which is unheard of, breakfast consists of a good selection of dishes but you do get what you paid for. Minus side - noisy rooms depending where you’re located, breakfast room really dark I nearly couldn’t see my plate - two days in the row - cold and dark breakfast room. Guest rooms really need some TLC, the carpets are dirty, wallpapers peeling and bathroom has seen a better days too. TV although working fine could also use with and upgrade and WiFi was unusably slow.

  • User:thesololady

    Trip type: Solo travel

    Whatever's supposed to be working is working. Overall a pleasant stay.

    rating16 Sept 2024

    A good cross between proximity to metro station, proximity to town, and budget.ROOMS - a little dated and needed TLC. Room is spacious. Whatever's supposed to be working is working. Do note the AC automatically turns off when the windows are opened. There is sufficient space at the toilet basin to put my own toiletries.SERVICE - no complaints. Front desk staff speaks English. BREAKFAST - Small but sufficient to get the day started. There are fruits, cheese, ham, bread, eggs, coffee/tea, juice etcLOCATION - near Opalchenska metro which is 1 stop away from Serdika, short walk to Mall of Sofia. Do note the Opalchenska exit nearest to the hotel has no lift (I'm not sure if that station has any lift at all?). Yellow! App ride to Airport is about BGN 22.Overall I rated it five stars because there were no issues faced, whatever's supposed to be working is working, location is good. I travelled solo.

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