Crystal Palace

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Crystal Palace

Bulgaria, Sofia

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About Crystal Palace About Crystal Palace

Location

This attractive hotel is located at the heart of Sofia, directly beside Doctor's Garden, Sofia "St. Climent Ohridski" university as well as St. Krill and Metodii national library. Links to the public transport network lie just a few minutes walk away.

Facility

The hotel has a lift and features 63 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Crystal Palace

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Tanning Studio/Solarium

Location

Around this property:

Public Transport

100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

141

Very Good

147

Average

Poor

Terrible

Recent Reviews: 334

User:zpeller
Trip type: Business
Ok
26 Sept 2025
A pleasant hotel in the city centre. At first sight, the reception does not give the impression of the rooms or even the bar, because they are very well kept. The restaurant perhaps leaves something to be desired.
User:bravesfan39
Trip type: Solo travel
Exceptional and immaculate hotel in the university district of Sofia
25 Jul 2024
This is an outstanding hotel right next to Sofia University. The staff members go out of their way to be helpful, the rooms are VERY spacious and clean, and the breakfast is incredible (eat outside for a lovely way to start the day). I was in Sofia for a work conference, and I felt right at home. Any concern or question was immediately addressed. And for the quality of the accommodations the rates are very reasonable.
User:112heidil
Trip type: Business
Close to green areas
16 Jul 2024
Spacious rooms and bathrooms. Restaurant and breakfast below average. A lot of staff.. not sure what they were doing besides reading newspapers and talking. Cleaning below averageNot a good choise if you prefere effectivness and good Quick service,
User:DWF719
Trip type: Business
Business trip
23 Apr 2024
2 night stay. Warm efficient check in and welcome. Large clean room with comfy bed. Good size bathroom with complimentary toiletries. No problems during stay and I would stay again. Good location... 15 or so min ish from airport. Restaurant good too.
User:zpeller
Trip type: Business
Ok
05 Oct 2023
A pleasant hotel in the city centre. At first sight, the reception does not give the impression of the rooms or even the bar, because they are very well kept. The restaurant perhaps leaves something to be desired.

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Crystal Palace

Location

Facility

Rooms

Sport

Meals

Payment

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