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Downtown Sofia

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Downtown Sofia

locationBulgaria, Sofia

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About Downtown SofiaAbout Downtown Sofia

Location

This hotel is situated at the heart of Sofia 100 m from links to the public transport network. Many shopping venues as well as countless bars, cafés and restaurants are to be found in the vicinity.

Facility

The hotel has 14 suites, 10 single rooms and 48 double rooms, which are located on 8 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.

Meals

Various dining options are available, including a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Downtown Sofia Amenities at Downtown Sofia

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bus Station

50 m

Public Transport

100 m

Restaurants

200 m

Bars / Pubs

200 m

Shopping opportunities

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

48

Very Good

100

Average

29

Poor

15

Terrible

9

Recent Reviews: 201

  • User:Venture818499

    Trip type: Business

    To be forgotten

    rating29 Jul 2025

    I was in this Hotel for 6 days. An experience to be forgotten! No air conditions and it was almost 40 °C degree only a weak fan in the room called “air conditioning”. I choose a Hotel with the restaurant, all the dinners were already paid but it was a nightmare. No possibility to chose anything, the meal was already decided. in a Cantine is better. I informed them that I don’t eat onion and garlic and I was served with garlic smashed potatos and onions and sausage which I had refused the day before. I think in Gail people are treated better.No napkins, no bread…Never more

  • User:anomirskaja

    Trip type: Business

    Great stay

    rating01 May 2023

    Pros.Pleasent staff. Great options for breakfast. Excellent location and five minutes walk from the city centre. The rooms are spacious and the isolation is great - you can't hear the noise from the outside. Cons.The hairdryer in the bathroom is really weak. If you have long or thick hair it's gonna take awhile. The linens and the mattress cover are not made from a nice material. We would all wake up sweaty on the side on which we slept on.All in all, a really pleasant stay.

  • User:רויטל ש

    Trip type: Couples

    Was a cockroach 🪳!!!!!!!

    rating05 Nov 2022

    Small and simple hotel, very small rooms. Towels are not changed until requested, and there is no shampoo or shower gel! We were in a large room with an open window and they moved us to a smaller room where there were cockroaches!!! There were literally insects on the ceiling and the floor!! It was so disgusting that we didn't sleep at night and when we came to complain they said that nothing could be done and maybe they entered through the window we opened even though in the previous room nothing entered through the window!!! Insolence and disgust!!! Do not go to this hotel!! Unnice people and terrible service!!!!!!!!

  • User:usacc

    Trip type:

    It's ok but definitely not a 4 star hotel!

    rating06 Oct 2022

    I was very disappointed overall with this hotel. Pros: good location - you are about 15 min from the palace metro and sofia is small you can walk most places, clean, some fresh fruit at breakfast, the breakfast staff were very niceCons: the spa/sauna was not open breakfast was just okno hotel staff late at night other than a guy who says he is only 'security'there was a fridge in the room but no minibar as the website statesThe pictures on the website are seriously misleading, the hotel is old and needs updatingSome Front desk staff were not very friendlyOverpriced - about 115 euros per night it is not worth thisDefinitely NOT 4 star!It is super loud if your room faces the street. The street is not so busy so I think the windows are not as sound proof as they mention on the website

  • User:EnricoGuidi67

    Trip type: Business

    Not a 4 stars standard

    rating25 May 2022

    The location was good for me, the room was quite large, and they were kind during the check in procedure, but the good things stop here. Very old forniture, the restroom is quite sad, noisy AC without temperature setting, WiFi unstable and very slow. They did not replace the toilet set and the towels after the first night.The breackfast is just minimal and not aligned with a european 4 stars standard. For sure in Sofia it is possible to find something better.

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