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Grand Hotel Millennium Sofia

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Grand Hotel Millennium Sofia

locationBulgaria, Sofia

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About  Grand Hotel Millennium SofiaAbout Grand Hotel Millennium Sofia

Location

This hotel warmly welcomes guests in Sofia.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and, for a fee, a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy the benefits of a saltwater swim in the pleasantly warm waters of the indoor pool area. Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. A dance club and a casino are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast and dinner are served every day.

 Amenities at Grand Hotel Millennium Sofia Amenities at Grand Hotel Millennium Sofia

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

111

Very Good

29

Average

17

Poor

8

Terrible

27

Recent Reviews: 192

  • User:Keithlhk

    Trip type: Couples

    Good stay

    rating19 May 2026

    A big hotel. We are able to walk from here to the main town area and navigate our way around. The rooms are clean and big . There’s not a lot of shops or restaurants around. Overall a good stay. Aneliya Ivanova, Guest Services / Front Office at Grand Hotel Millennium Sofia, responded to this review Dear Guest,Thank you very much for your high rate and lovely comments about our hotel! It is great that you have fully enjoyed your stay! Looking forward to seeing you again soon at Grand Hotel Millennium Sofia! Warm regards,Anelia IvanovaGuest Relations Manager
  • User:Gloria P

    Trip type: Solo travel

    Classy and styled!

    rating31 Mar 2026

    Eberything was high level and classy! I enjoyed it’ Aneliya Ivanova, Guest Services / Front Office at Grand Hotel Millennium Sofia, responded to this review Dear Gloria,Thank you very much for your kind words! We are truly delighted to hear that you appreciated the high level of service and quality, and that you had an enjoyable stay with us. It is always a pleasure to create a comfortable and memorable experience for our guests. We look forward to welcoming you back soon. Warm regards,Anelia IvanovaGuest Relations Manager
  • User:Nitzanshuster

    Trip type: Couples

    A Magical Honeymoon Experience - The Best Service in Sofia!

    rating24 Feb 2026

    ​My wife and I chose the Grand Hotel Millennium for our honeymoon, and it was the best decision we could have made. From the moment we landed until the second we left, the experience was world-class.​The highlight of our stay was undoubtedly Boris. He is a master of hospitality who took care of every single detail of our trip with professional and personal care. He made us feel like the most important guests in the hotel.​What made our stay unforgettable:​The Room: We stayed on the 26th floor with a breathtaking view of Sofia. The room was luxurious, modern, and perfectly maintained.​Personal Touch: A special thanks to the housekeeping team. One of the staff members went out of her way to provide me with a variety of orthopedic pillows to ensure my comfort—this level of care is truly exceptional.​Dining: Spectrum Restaurant on the 28th floor was a highlight. It wasn’t just a dinner; it was an emotional and powerful culinary event that we will remember forever. The other restaurants in the hotel were also fantastic.​The Spa: The Urban Spa is a must-visit. The facilities are top-notch and the atmosphere is pure relaxation.​Seamless Logistics: The private airport transfer was smooth, welcoming, and set the tone for a perfect vacation.​If you are looking for a luxury experience in Sofia, especially for a special occasion like a honeymoon, don't look anywhere else. Ask for Boris, and you’ll be in the best hands.​Thank you, Grand Hotel Millennium, for making our honeymoon so magical! Aneliya Ivanova, Guest Services / Front Office at Grand Hotel Millennium Sofia, responded to this review Dear Mr. Shuster,Thank you sincerely for your incredibly kind and heart-felt feedback. Reading your wonderful words truly means the world to all of us.We are absolutely delighted to know that your honeymoon with us was unforgettable and magical and that you had a world-class experience. Creating such special moments for our guests is exactly what we strive for every day.Please rest assured that we have personally shared your heartfelt comments with Boris. He was deeply touched by your words. Knowing that he made you feel like royalty and exceeded your expectations for a perfect stay is the greatest reward for his dedication and passion. He, along with the entire team, is incredibly grateful for your appreciation.On behalf of all of us, thank you once again for choosing our hotel for your special occasion and for taking the time to share such amazing and generous feedback. It was truly our pleasure to have you as our guests.We very much look forward to welcoming you back again soon and creating even more unforgettable memories together.With our warmest regards,Anelia IvanovaGuest Relations Manager
  • User:mohda404

    Trip type: Friends getaway

    The hotel does not meet international 5-star standards

    rating09 Feb 2026

    The hotel has an excellent location and very nice rooms. However, the service does not meet the expected standard, as not all staff are welcoming or professional. The deposit has not been refunded yet, and drinking water is charged not complimentary. Overall, the hotel does not provide the level of service usually associated with a 5-star hotel. Aneliya Ivanova, Guest Services / Front Office at Grand Hotel Millennium Sofia, responded to this review Dear Guest,Thank you for sharing your feedback and for your kind comments about our location and rooms.We are truly sorry to hear that your experience with the service did not fully meet your expectations. Your remarks regarding staff professionalism and the overall level of service are taken very seriously and will be addressed to our team, as providing a welcoming and professional atmosphere is very important to us.Regarding the deposit, please note that the release date may vary depending on the issuing bank and can take a bit longer to appear back on the card. We would also like to clarify that the drinking water provided outside the minibar is complimentary and is refreshed daily. We regret it if this was not clearly communicated during your stay.We appreciate your honest feedback.as it helps us improve, and we hope to have the opportunity to welcome you again and provide a better experience in line with our five-star standards. Warm regards,Anelia IvanovaGuest Relations Manager
  • User:EctoplasmFantasia

    Trip type: Friends getaway

    Great spa!

    rating02 Nov 2025

    Came to use the spa so can’t comment on hotel itself. Had a suite which was lovely and the fruit was delicious.The spa itself is extremely well appointed with a range of saunas/steam rooms and a pool with lovely views.Massage was decent and good value.Service was odd - was a recurring theme across Sofia - and despite being wrong about something (evidenced by an email) did not offer an apology/recognition of their error. Cafe was lovely and would definitely return if in Sofia. Kristiyan Ramnaliev, Guest Services / Front Office at Grand Hotel Millennium Sofia, responded to this review Thank you very much for your detailed feedback and for choosing our spa facilities.We are delighted to hear that you enjoyed the lovely suite, the fresh fruit, and the well-appointed spa with its range of saunas, steam rooms, and the pool with beautiful views. It is also pleasing to know that you found the massage good value and the café to your liking.We sincerely apologise for the inconsistent service you experienced and for the lack of acknowledgement regarding the error. This falls short of our standards, and your comments have been shared with our Spa and Front Office teams for immediate review and additional training.We truly appreciate your understanding and would be honoured to welcome you back whenever you return to Sofia.Best regards,Kristiyan Ramnaliev

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