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Topola Skies Resort & Aquapark

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Topola Skies Resort & Aquapark

locationBalchik, Varna / Black Sea Resorts

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About Topola Skies Resort & AquaparkAbout Topola Skies Resort & Aquapark

Location

This hotel is located in Balchik, about 900 m from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Separate bedrooms are available. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe. A kitchenette with a tea/coffee station is also provided. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, volleyball, golf, fishing and horse riding. For a fee, guests can also enjoy beach volleyball. Water sports enthusiasts can enjoy windsurfing and snorkelling. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Topola Skies Resort & Aquapark Amenities at Topola Skies Resort & Aquapark

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Evening Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

900 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

50

Very Good

16

Average

10

Poor

11

Terrible

12

Recent Reviews: 99

  • User:Igor D

    Trip type: Family

    Family holiday ruined — noise, parking failure, and poor service

    rating30 Sept 2025

    We stayed at Topola Skies from 14 August 2025 (very early check-in) until 19 August 2025. Unfortunately, our holiday was disrupted by several serious issues:Noise: Both rooms we booked overlooked the sports courts. The noise was constant, especially afternoons and late evenings. Our children could not fall asleep before ~23:30 most nights, which ruined their rest and our family time.Parking: On 14/8 in the evening, security instructed us to park at the AquaPark because the main lot was full. On 15/8 around 09:15, no staff were present to open the gate, despite assurances the night before. We had tickets to the Dolphinarium at 10:30, but were delayed ~20 minutes and the children were very disappointed.Housekeeping & Service: For most of our stay we requested no cleaning, but on 16/8 we clearly placed the “clean” sign. Still, the bathroom was not cleaned and bed linen was not changed. Even replacing towels felt like “mission impossible.” Staff were not service-oriented.Management response: I expected accountability, but the General Manager chose not to communicate directly with me, despite my explicit request. His written response contained inaccuracies, and the only “solution” offered was a 40% discount for 2026 — irrelevant for us as we will not return to Bulgaria.Overall, this experience fell far below expectations. A resort of this standard should not allow such service gaps. Instead of financial compensation, I received avoidance and an empty gesture. For families looking for a quiet and smooth holiday, sadly this is not the place.

  • User:bziel84

    Trip type: Family

    Fantastic experience

    rating02 Aug 2025

    Fantastic stay in hotel, Fantastic animation team, many funny activities. Mamy clean pools, clean rooms, tasty meals.

  • User:omarnP2647CW

    Trip type: Family

    What an Amazing Experience with Family.

    rating05 Jul 2025

    What an Amazing Experience !!!We had a fantastic experience — we had a great time and truly enjoyed every moment. The atmosphere was welcoming, and everyone we met was incredibly kind and professional. The company representatives were exceptional, and it was a pleasure to interact with such outstanding individuals. The food was absolutely delicious, and the staff on-site were extremely polite, helpful, and attentive. Unfortunately, I didn’t catch their names, but their kindness and professionalism made a lasting impression. Highly recommended!Tomek,Ewa,Krystyna, Olek,Benia,Beata,Marysia,Veronica,Kuba ,ZosiaOmar& Dora

  • User:maia b

    Trip type: Family

    ⠀⠀⠀

    rating02 Jul 2025

    the animation team made our stay truly special, they were so kind, friendly, and full of energy. every activity and show was fun and engaging, and they always made us feel welcome. huge thanks to them for making our vacation unforgettable!❤️

  • User:Tour291580

    Trip type: Family

    A location that I recommend to families with children.

    rating25 Jan 2025

    A location that I recommend to families with children. Good food, we had plenty to choose for both us and the child. I recommend the stews which are very good, the soups were not to my taste. I always found seafood, fish and barbecue for lunch and dinner. It should be noted that the bar in the lobby is open permanently but available for those with all inclusive only until 11 p.m., after that only with cash. Children's programs available daily except on Tuesdays.

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