Capri By Fraser, Phnom Penh

Recent Reviews: 584

• User:yuenyuenloke

  Trip type:

  Holiday

  25 May 2026

  Overall the hotel is good. Staff service is great especially the reception personal helpful a d thoughtful. soklida choun, Guest Services / Front Office at Capri By Fraser, Phnom Penh - Cambodia, responded to this review Dear Yuen,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your stay and appreciated our staff's helpfulness and thoughtfulness, especially at the reception. Providing excellent service is our top priority, and it's wonderful to know we met your expectations.Your feedback motivates us to continue delivering memorable experiences for all our guests.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Soklida ChounGuest Service Supervisor

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• User:mateusDO

  Trip type: Solo travel

  Enjoyed my second stay in Capri By Fraser

  15 May 2026

  Really enjoyed my two-night stay at Capri by Fraser Phnom Penh. Comfortable stay, peaceful vibe in the busy city centre, and a very professional team.Special thanks to the GM — efficient and genuinely welcoming. The restaurant on the 14th floor offers a beautiful view overlooking the Royal Palace of Cambodia. The bed was also surprisingly comfortable — had a really good sleep.Also surprised the hotel offering premium TV and entertainment for guests- normally only seen in luxury 5-star hotels. Enjoyed a movie during a lazy night. 👏 soklida choun, Guest Services / Front Office at Capri By Fraser, Phnom Penh - Cambodia, responded to this review Dear Mateus,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We are thrilled to hear that you enjoyed your two-night stay, from the comfort of your room to the peaceful ambiance amidst the vibrant city center.Your kind words about our professional team and the personalized service, especially our GM, are truly appreciated. We're also glad you enjoyed the stunning views from our restaurant on the 14th floor and had a restful sleep on our comfortable beds.It's fantastic to know that our premium entertainment offerings added to your relaxation experience we aim to provide that touch of luxury for all our guests.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Soklida ChounGuest Service Supervisor

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• User:expl0ringman

  Trip type: Business

  First experience in Phnom Penh went fine !

  26 Apr 2026

  Great service from the beginning ,nothing I did miss !amazing location and great staff .always a recommendation soklida choun, Guest Services / Front Office at Capri By Fraser, Phnom Penh - Cambodia, responded to this review Dear Valued Guest,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear you enjoyed our service from beginning to end, and that everything met your expectations. It's wonderful to know you appreciated our amazing location and the effort of our staff. Your recommendation truly means a lot to us, and we’re grateful for your support.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Soklida ChounGuest Service Supervisor

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• User:paul c

  Trip type: Business

  Brilliant service throughout.

  04 Apr 2026

  The service was excellent. Mr Sophea was so helpful organising transport and an extended checkout time for my room. I shall definitely be recommending this hotel to everyone, clean, comfortable, friendly and the restaurant is also superb. soklida choun, Guest Services / Front Office at Capri By Fraser, Phnom Penh - Cambodia, responded to this review Dear Mr. Paul,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you had a memorable experience with us and that our team, especially Mr. Sophea, was able to assist you effectively.Providing clean, comfortable, and friendly service is our top priority, and it's wonderful to know we met your expectations. We're also glad you enjoyed our restaurant we take pride in offering superb cuisine. Your recommendation means a lot to us.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Soklida ChounGuest Service Supervisor

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• User:Danielle M

  Trip type: Family

  Fantastic hotel - it’s a must stay in PP!!

  27 Mar 2026

  This hotel is absolutely beautiful and the staff is amazing! I’m touring SE Asia and this as been our favorite hotel so far; the most sophisticated, luxurious, and accommodating one yet. The hotel is conveniently located and has a nice lobby with well equipped snack shop. The rooms are spacious with high ceilings, modern features, tons of windows/light, gorgeous bathroom with nice water pressure and very hot water, huge mirror, two desks, mini fridge, safe, closet area and lots of hangers. The staff was equally amazing. We couldn’t figure out the tv but they quickly sorted it out. In addition, I love for the room to be an icebox so Mr Sophen even went so far as to find me an extra AC unit! I could almost see snow in my room! :) The breakfast was also very nice and the view from the rooftop was breathtaking. I would highly recommend this hotel to anyone. 🌟🌟🌟🌟🌟 soklida choun, Guest Services / Front Office at Capri By Fraser, Phnom Penh - Cambodia, responded to this review Dear Ms. Danielle,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your stay and that our hotel stood out as your favorite so far in your SE Asia tour. It’s fantastic to know that you appreciated the spacious rooms, modern amenities, and the little touches like the extra AC unit.Our team, especially Mr. Sophea, will be delighted to hear your kind words. We're also glad you enjoyed the breakfast and the stunning rooftop view. Your high recommendation means a lot to us.We hope to have the opportunity to welcome you back again in the near future.Warm regards,Soklida ChounGuest Service Supervisor

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