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Luxcity Hotel & Apartment

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Luxcity Hotel & Apartment

locationPhnom Penh, Phnom Penh- Central

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About Luxcity Hotel & ApartmentAbout Luxcity Hotel & Apartment

Location

This hotel is located in Phnom Penh.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking facilities available to guests include a garage and a car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, room service and a laundry service. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. A safe provides secure storage for guests' personal property. Extra comforts include a tea/coffee station. Other features include a telephone, a TV and WiFi (no extra charge). Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Parasols and comfortable sun loungers are available on the sun terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Staff are also happy to provide children's meals.

Amenities at Luxcity Hotel & Apartment Amenities at Luxcity Hotel & Apartment

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Steam bath

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      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

87

Very Good

20

Average

2

Poor

3

Terrible

2

Recent Reviews: 114

  • User:Meng H

    Trip type: Family

    Hotel

    rating20 Apr 2026

    Very friendly and clean . All excellent. 👍 Luxcity Hotel Apartment, Marketing at Luxcity Hotel & Apartment, responded to this review Dear Meng H,Thank you for choosing Luxcity Hotel & Apartment for your stay and for sharing your positive feedback. We are delighted to hear that you found our staff friendly and our facilities clean, and that your overall experience was excellent. Your satisfaction is our top priority, and we look forward to welcoming you and your family again in the future.Warm regards,Luxcity Hotel & Apartment Team

  • User:FrequentFlier788776

    Trip type: Friends getaway

    Girls trip to Cambodia

    rating04 Mar 2026

    We stayed here 2 nights. The pool was amazing on the 24th floor. Comfortable bed and delicious breakfast. I would stay here again. MKT Jas, Marketing at Luxcity Hotel & Apartment, responded to this review Dear Ali, Thank you for choosing Luxcity Hotel & Apartment for your recent stay and for sharing your positive feedback. We are delighted to hear that you enjoyed the stunning rooftop pool, comfortable bed, and our delicious breakfast. Your kind words motivate us to continue providing excellent service to our guests. We look forward to welcoming you back for another memorable stay in the future. Warm regards,Luxcity Hotel & Apartment Team

  • User:jinseob h

    Trip type: Business

    Comfortable Stay with Excellent Service

    rating25 Feb 2026

    I had a comfortable stay at Luxcity Hotel & Apartment.The staff were very kind and supportive throughout our stay.Special thanks to Chrech Sin from the reservation team for the smooth assistance.I appreciate the hospitality and would consider staying again in the future. MKT Jas, Marketing at Luxcity Hotel & Apartment, responded to this review Dear Mr. Jinseob H,Thank you for taking the time to share your recent experience at Luxcity Hotel & Apartment. We are delighted to hear that you found your stay comfortable and appreciated the support and hospitality provided by our team, especially Chrech Sin from the reservation department. Your kind words motivate us to continue delivering excellent service and to ensure our guests have a memorable and pleasant stay. We look forward to welcoming you back in the future and providing you with the same level of hospitality and comfort.Sincerely,Luxcity Hotel & Apartment Team

  • User:saman k

    Trip type: Friends getaway

    I want to thank all of the staff for making the visit unforgettable.

    rating27 Jan 2026

    The hotel bellboy opened the door and gave you a warm welcome as soon as you walked in.The front desk staff is prompt and courteous.Whoa, the room is immaculately cleaned and well adorned.Everything you need is in the room, including a shaving kit and a dental kit etc.You can select from a variety of accommodation categories.The greatest spot to take in the city view is the Sky Lounge.You can find a wide variety of delicious continental and regional specialties at the breakfast buffet. Bravo to the chefs.Overall, I heartily recommend it to everyone, and I want to thank all of the staff for making the visit unforgettable.I'll see you again. MKT Jas, Marketing at Luxcity Hotel & Apartment, responded to this review Dear Kumara B G I, Thank you very much for sharing your wonderful review of your stay with us in January 2026. We are delighted to hear that you had an unforgettable experience at Luxcity Hotel & Apartment and appreciate your kind words regarding our staff, accommodations, and amenities. It is our pleasure to know that our team’s efforts contributed to a memorable visit, and we are especially pleased that you enjoyed the city views from our Aurora Sky Lounge and our diverse breakfast offerings. Your high praise for our service quality and cleanliness motivates us to continually provide the best experience for our guests. We look forward to welcoming you back in the near future. Warm regards,Luxcity Hotel & Apartment Team

  • User:Philippe J

    Trip type: Solo travel

    Avoid

    rating16 Jan 2026

    Very deceiving experience, over priced and poorly run. There are better, less expensive options in Phnom Penh. Not recommended. MKT Jas, Marketing at Luxcity Hotel & Apartment, responded to this review Dear Philippe,Thank you very much for taking the time to share your thoughts. We are genuinely sorry to hear about the disappointment and frustration this situation caused you, and we truly appreciate the opportunity to clarify the circumstances with care and transparency.Our records show that your reservation was made through Expedia under a non-refundable rate, and shortly after booking you contacted us to explain that the reservation had been made by mistake and requested a cancellation. Unfortunately, as communicated via the Expedia channel, this rate type does not allow refunds. We fully understand how upsetting this can be, particularly when a booking is unintentional, and we sincerely regret the inconvenience this caused.We would also like to kindly clarify for future readers that you did not stay at Luxcity Hotel & Apartment, and no accommodation services were used during the reserved period. We are saddened that this experience led to a negative impression of our property, as guest comfort, fairness, and transparency are values we take very seriously.Should you wish to discuss this further, we would be more than happy to assist through the booking platform and explore any possible support within the policy framework.With warm regards,Luxcity Hotel & Apartments Management

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