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Palace Gate Hotel & Residence By Ehm

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Palace Gate Hotel & Residence By Ehm

locationPhnom Penh, Phnom Penh- Central

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About Palace Gate Hotel & Residence By EhmAbout Palace Gate Hotel & Residence By Ehm

Location

This hotel is located in Phnom Penh.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Parking facilities available to guests include a garage and a car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. There is also an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and massage treatments.

Meals

The hotel includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Palace Gate Hotel & Residence By Ehm Amenities at Palace Gate Hotel & Residence By Ehm

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

817

Very Good

86

Average

20

Poor

4

Terrible

8

Recent Reviews: 935

  • User:Tour35728816910

    Trip type: Solo travel

    Design

    rating25 May 2026

    Great hotel with great staff. Pleased have been stayed there.

  • User:856stephans

    Trip type: Couples

    A wonderful place to stay in the Royal palace area!

    rating23 May 2026

    Palace Gate Hotel & Residence is my favourite place in Phnom Penh: central, but quiet, warm atmosphere, but the aircon keeps you cool, big bright rooms in which you can feel at home...My special thanks to the kind manager Mr. Dara and his all-smile-frontdesk-team of Vicheka, Sopheak, Ryneth, Sak & Robert: We always feel very welcome at your place and you try to help with any kind of issue - feels good! 👍🙏🏻🌸Breakfast is good and fresh and we want to say thank you also to the team in the restaurant!We will come back for sure!

  • User:Michael E

    Trip type: Solo travel

    Excellent service

    rating23 May 2026

    My stay at the Palace Gate Hotel in Phnom Penh was outstanding from beginning to end. Mr. Dara and his entire team provided exceptional service throughout my visit. Every member of staff was attentive, professional, warm, and genuinely committed to making my stay as comfortable and enjoyable as possible.The room service and housekeeping were excellent, always prompt and thoughtful, and the food from the restaurant was consistently wonderful. It was clear that the staff took real pride in their work and went above and beyond for their guests.Thank you to Mr. Dara and the whole Palace Gate team for such a memorable and welcoming experience. I would happily recommend the hotel to anyone visiting Phnom Penh. Elite Hospitality Management, General Manager at Palace Gate Hotel & Residence By Ehm, responded to this review Dear Michael E,Greeting from Palace Gate Hotel & Residence by EHM!Thank you very much for taking the time to share such a wonderful review of your recent stay at the Palace Gate Hotel in Phnom Penh.We are truly delighted to hear that your experience was outstanding from beginning to end and that Mr. Dara and our team were able to make a positive impression through attentive, warm, and professional service. Your kind recognition of our housekeeping, room service, and restaurant teams is deeply appreciated and will be shared with all colleagues, as it is a great source of motivation for them.At Palace Gate Hotel & Resort, we continuously strive to provide memorable experiences, and it is rewarding to know we succeeded in making your stay comfortable and enjoyable.Thank you once again for your generous recommendation. We look forward to welcoming you back for another exceptional stay in the near future.Warm regards,Mr. Seila SENG General Manager Palace Gate Hotel & Residence by EHM

  • User:Jessclaireb

    Trip type: Business

    Great Hotel

    rating23 May 2026

    Good hotel met all my needs. Very nice staff and excellent location. Elite Hospitality Management, General Manager at Palace Gate Hotel & Residence By Ehm, responded to this review Dear Jessclaireb,Greeting from Palace Gate Hotel & Residence by EHM!Thank you for sharing your kind feedback. We are delighted to know that you had a pleasant stay and that our location and team met your expectations.We truly appreciate your support and look forward to welcoming you back for another comfortable stay in the future.Warm regards,Mr. Seila SENG General Manager Palace Gate Hotel & Residence by EHM

  • User:Rotheany N

    Trip type: Family

    Great Location and Relaxing

    rating22 May 2026

    I had a wonderful stay at Palace Gate Hotel & Residence. Mr. Dara, Robert, and the entire staff were professional, attentive, and made my stay both pleasant and relaxing. The room was spacious and comfortable, and the pool was truly a hidden gem. Great location! Elite Hospitality Management, General Manager at Palace Gate Hotel & Residence By Ehm, responded to this review Dear Rotheany N, Greeting from Palace Gate Hotel & Residence by EHM!We are delighted to know that you had a relaxing and enjoyable experience with us. Your kind words about Mr. Dara, Robert, and our entire team truly mean a lot, and we will be sure to share your compliments with them. It is always rewarding to know that our staff’s professionalism and attentive service helped make your stay pleasant and memorable.We are also pleased that you enjoyed the comfort of your spacious room, our hidden gem swimming pool, and our convenient location.It was our pleasure to host you, and we sincerely look forward to welcoming you back again for another exceptional stay in the near future.Warm regards,Mr. Seila SENG General Manager Palace Gate Hotel & Residence by EHM

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