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Sensory Park Urban Hotel

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Sensory Park Urban Hotel

locationPhnom Penh, Phnom Penh- Central

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About Sensory Park Urban HotelAbout Sensory Park Urban Hotel

Location

This hotel is located right in the heart of Phnom Penh.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a transfer service, room service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. The sun loungers on the sun terrace provide a great place to unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.

Meals

The hotel includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner will satisfy appetites big and small.

Amenities at Sensory Park Urban Hotel Amenities at Sensory Park Urban Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

15

Very Good

15

Average

2

Poor

1

Terrible

1

Recent Reviews: 34

  • User:Denise C

    Trip type: Family

    Another great stay. Thank you

    rating23 Feb 2026

    This is my 9th stay, I use when visiting family who live on the next street so perfect location . The staff are amazing, kind and friendly. Rooms clean and could breakfast choices with excellent staff.

  • User:Steven B

    Trip type: Solo travel

    Would Stay Again

    rating19 Jan 2026

    Very helpful and friendly staff, room was clean and spacious and the pool area was nice. Ate at the restaurant on the 16th floor, great views and good food and wonderful staff. The hotel is a short walk to a ton of nice places to eat.

  • User:Go20425017861

    Trip type: Couples

    A clean and comfortable hotel

    rating13 Jan 2026

    A clean and comfortable hotel in the heart of town. All amenities available in the room with very helpful staff.

  • User:Milpol T

    Trip type: Couples

    Nice Hotel

    rating22 Sept 2025

    When we first turned off the main road I thought the driver had took a wrong turn as it was a side road that looked like a very run down place. However once inside the Hotel it is really nice. Food in the restaurant is really good, the staff are very friendly. We did have an issue with the air con breaking down, I rang reception and the man from reception came to the room and said we can change rooms, I refused as it was 22:00hrs and I wasn't packing at that time of night. We did move the following morning and moved just a few doors down. I would give 5 stars, but the road outside let's the Hotel down. stay sensory, Owner at Sensory Park Urban Hotel, responded to this review Dear Mr. Milpol, Thank you so much for your recent stay with us and your thoughtful review! We're glad to hear that despite the initial impression from the road outside, you found the hotel to be a pleasant surprise. It's wonderful to know you enjoyed the food and found our staff friendly and responsive, especially during the late-night air conditioning issue. We truly apologise for the unforeseen issue with the air conditioning and appreciate your understanding and flexibility in moving your room the next morning. Your feedback about the road condition is noted, and while it's beyond our direct control, we're continuously working with local authorities to improve the surroundings and ensure a more welcoming arrival experience. You are our valued guest, and we are looking forward to serving you again in the future.Warm regards,VANNY HONGExecutive Assistant ManagerSensory Park Urban Hotel

  • User:bun2019

    Trip type: Solo travel

    I stay for work and spend the rest of my time to unwind on a staycation.

    rating12 Sept 2025

    I met Chanthy, who is very friendly and helpful, and Manat a lovely lady who assists me with both check-in and check-out. Breakfast was good. I enjoyed Kouy Teav, and the view from the restaurant was great. The staff was also friendly and helpful.My room smells good and refreshing but the hotel should pay more attention to cleanliness because a small thing can quickly become a source of frustration. stay sensory, Owner at Sensory Park Urban Hotel, responded to this review Dear Mr. Bun, Thank you so much for your recent stay and for sharing your experience with us! We're delighted to hear that Chanthy and Manat made a positive impression and that you enjoyed our breakfast offerings—especially the Kouy Teav—and the scenic view from the restaurant. It's wonderful to know our team’s friendliness and helpfulness added to your stay.We would like to apologise and also appreciate your honest feedback regarding cleanliness. Your observation is important to us, and we’re taking it seriously to ensure even the smallest details meet our standards. Thank you for helping us improve, and we hope to welcome you back for an even better experience next visit to Phnom Penh!Best regards, VANNY HONGExecutive Assistant Manager Sensory Park Urban Hotel

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