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The Moon Residence & Spa

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The Moon Residence & Spa

locationSiem Reap, Siem Reap - North

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About The Moon Residence & SpaAbout The Moon Residence & Spa

Location

This hotel welcomes guests in Siem Reap.

Facility

Guests have a choice of 18 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols on the terrace are also available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, crazy golf, fishing and horse riding. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and Ayurveda treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA, JCB and MasterCard.

Amenities at The Moon Residence & Spa Amenities at The Moon Residence & Spa

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

509

Very Good

56

Average

5

Poor

6

Terrible

6

Recent Reviews: 582

  • User:MissThing23

    Trip type:

    5 star amazing hotel

    rating31 May 2025

    Most amazing hotel 5 star Staff food room Amazing roof top pool Luxury experience from check in to check out The view from my room was stunning The amenities were first class Don’t hesitate to...

  • User:Paul b

    Trip type: Couples

    Disgusting

    rating06 May 2025

    Like other negative reviewers, I cannot believe the positive reviews of some people. Just look at the photos attached as proof of how filthy and disgusting this place is. The rooms are damp and smell...

  • User:jeremie l

    Trip type:

    Great little boutique hotel

    rating08 Feb 2025

    Great little boutique hotel, 5 minutes walk from what has become a very busy Siem Reap centre of town. It was our second visit to Siem Reap after 17 years and things have changed drastically, the old...

  • User:Cap_S-501

    Trip type: Solo travel

    Ambivalent stay - worst (sexual) massage experience vs. nice pool

    rating05 Nov 2024

    I had a very ambivalent stay at this hotel. Let’s start with the worst: I booked a traditional Khmer full body massage, and it ended up in a clear sexual massage. It’s out of questions that a hotel...

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