Chicoutimi

Recent Reviews: 239

• User:Wiebke P

  Trip type: Couples

  Never judge a book by its cover

  31 May 2025

  The hotel gives the wrong impression from the outside. We were welcomed by Isabel who was a real gem in checking us in and providing all the information we needed. We got a room on the highest floor and had a very nice view on the river and the church. The room was very nice with enough charging stations and a kitchenette. There are some shops and restaurants in the direct neighborhood. Unfortunately the weather was not so good, so we did not go out. Breakfast was surprisingly served at the table by a nice young lady at her first working day. There were 2 choices and the dishes were very tasteful. The gym had some basic equipment as a treadmill and bikes and some loose weights. We also loved the interior and the decoration of the hotel. Pythagore Hyvi, Marketing at Hotel Chicoutimi, responded to this review A heartfelt thank you for your detailed and thoughtful feedback. We are delighted that your stay left you with such a positive impression.We will be sure to pass along your kind words to Isabelle. She will be truly touched to know she helped make your arrival so pleasant.Your comments are a valuable reminder of how much every detail matters in the experience we strive to offer. It was a pleasure to welcome you, and we hope to have the chance to host you again on a future visit… hopefully with sunnier weather.The team at Hotel Chicoutimi.

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• User:Flamingo F

  Trip type: Business

  Just ok

  03 Sept 2024

  Just ok we booked through Expedia. There was no mention the beds are at least 2 feet off the ground and not handicapped accessible none of the room. Our family had to change hotels but they were still charged even after cancelling the reservation. Hôtel has no services. No housekeeping. The room is dated. Chances are you need a stool to get into the bed so high!!! No other option rooms. No full length mirror. Bathroom tiny plus there’s a fly/ bug issue in the bathroom. Our family switched to OTL governors same price built a dream. Their coffee was excellent but that is where it ended. Just not acceptable for the price.

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• User:Mysterious21

  Trip type: Couples

  Comfy

  31 Aug 2024

  We stayed here for a week. The bed and room is comfy. The free laundry machines are great. It is a nice drive to the sister hotel which you can use the beautiful pool and hot tub and beach. The breakfast is nice which is included but hey should explain nicely that you are not aloud extras. There was a bit of confusion and one waitress made us feel like criminals. The waiter at the breakfast was super friendly and did an amazing job and the guys at night were also wonderful and the front staff.

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• User:719dw

  Trip type: Couples

  Beautiful arty hotel

  06 Sept 2023

  Staff were great and helpful and also spoke English. Short walk to river front and downtown area but it is on a hill. The room we stayed in was very innovative, had a hot plate, microwave fridge, crockery and dining space with 2 chairs. Also had a Murphy bed that revealed a sofa and foot stool, unfortunately we were told ours hadn’t yet been completed so there was no electronic lifting device installed - if this is important for you, I’d check on booking that you get a finished room.

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• User:Ian D

  Trip type: Couples

  Not great. Best avoided

  17 Aug 2023

  Disappointed with this hotel. It definitely did not live up to our expectations. Check in was pretty clinical/cold no real welcome from the reception staff and when we asked about dinner we were advised the hotel restaurants were both closed on a Sunday and directed to find somewhere on the street. We had booked through our travel agent a ‘superior’ room. Our room did certainly not look or feel superior. The bed was a fold down bed from the wall with cushions in the cupboard to make it into a sofa when up. There was a kitchen area but no table or chairs to sit at if you did want to prepare food and eat in the room. The room servicing was also suspended for the duration of our two night stay. We complained at reception but were advised this was the room type booked. All rooms had been restyled recently kitchens added and classifications changed. Looking at the revised website I suspect we were in a mini definitely not superior in our opinion. Overall not a great experience and a hotel to be avoided.

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