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Sandman Signature Edmonton Downtown Hotel

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Sandman Signature Edmonton Downtown Hotel

locationEdmonton, Edmonton-AB

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About Sandman Signature Edmonton Downtown HotelAbout Sandman Signature Edmonton Downtown Hotel

Location

Connected to 5 major office towers and over 400 stores, businesses and services in the Edmonton City Centre Mall, every convenience of downtown Edmonton is at guests' fingertips. Other nearby attractions include the brand new Sir Winston Churchill Square and its plethora of annual international festivals, the Shaw Conference Centre, City Hall, Provincial Law Courts and the Art District - comprising of the Edmonton Art Gallery, Citadel Theatre and Winspear Centre for the Performing Arts.

Facility

The hotel welcomes guests in a 29-storey building with a lift and 313 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. Leisure activities available at the hotel include a gym, aerobics, a spa, a sauna, beauty salon and hydrotherapy treatments. In addition, golf is offered by third-party operators. A casino offers fun and entertainment.

Meals

Dining facilities include a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Sandman Signature Edmonton Downtown Hotel Amenities at Sandman Signature Edmonton Downtown Hotel

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Sauna

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

122

Very Good

193

Average

226

Poor

131

Terrible

108

Recent Reviews: 780

  • User:Susan K

    Trip type: Friends getaway

    Outdated and dirty

    rating28 Jul 2025

    First room we were given was right next to the elevators and was really loud all night long. It was a grand room. The room was very outdated. Big stain on the couch, which was really gross...

  • User:Alan J

    Trip type:

    Poor value for the price

    rating24 May 2025

    Small things showed lack of attention to upkeep: the microwave clock was an hour slow, the sink drain was smelly, and there were no safety bars in the shower. Also, the parking was $28 per night...

  • User:John W

    Trip type:

    They know its a good location so make no effort

    rating19 May 2025

    Toilet had been used and not flushed when I arrived, I had signed in with a lesser form of picture ID and the nicer front desk staff had let me sign in but asked me to show my actual drivers license...

  • User:KelownaTom71

    Trip type:

    Very dissapointed

    rating17 Dec 2024

    Rude front desk young man, young lady at front desk refused to take plate number of vehicle, resulted in parking ticket even though we paid the parking fee. Was also charged full price at the...

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