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Comfort Inn & Suites

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Comfort Inn & Suites

locationMedicine Hat, Medicine Hat-AB

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About Comfort Inn & SuitesAbout Comfort Inn & Suites

Location

This hotel is located in Medicine Hat.

Facility

The hotel has a lift and features 100 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Guests can relax on the balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A minibar and a desk are also available. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, golf, fishing and horse riding. With windsurfing, canoeing, kayaking and diving available, fans of water sports will have plenty to choose from. The surroundings of the hotel offer an ideal environment for skiing. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. A spa, a sauna and hydrotherapy treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. The hotel also offers picnics.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Comfort Inn & Suites Amenities at Comfort Inn & Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Diving

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

432

Very Good

218

Average

71

Poor

42

Terrible

35

Recent Reviews: 798

  • User:Discover06320100982

    Trip type: Family

    Disappointing overpriced stay.

    rating18 Apr 2026

    The rate is over 2 times more than other hotels in the area that are much better in all aspects. Upon check in we found black human hair on our bed. The amenities are very limited. The staff does nothing to ensure that quiet hours are adhered too. Electrical outlets barely hold plugs in, they just fall out. The TVs aren't very user friendly and have an extremely limited selection. The rooms are quite dark and dungy; could use a lighting upgrade. General Manager, Guest Services / Front Office at Comfort Inn & Suites Medicine Hat, responded to this review Thank you for sharing your experience, Discover06320100982. We are genuinely sorry that so many aspects of your visit, from your room’s condition to the amenities and the level of comfort provided, did not meet your expectations. The cleanliness concern and the maintenance issues you encountered are being addressed with our housekeeping and engineering teams. We also understand how important a peaceful environment and responsive service are, and this will be discussed with our Guest Relations team. Your feedback is important to us and will help guide our improvements.

  • User:Compass56559288492

    Trip type: Family

    Great low cost hotel

    rating05 Apr 2026

    Great location next to the theatre. Clean rooms and friendly staff. General Manager, Guest Services / Front Office at Comfort Inn & Suites Medicine Hat, responded to this review We’re so grateful you chose Comfort Suites Medicine Hat for your stay, Compass56559288492! It’s fantastic to hear our location and your room worked well for your visit. Our team members will be especially happy to know their hospitality stood out during your time with us. We hope to welcome you back again soon!

  • User:Daydream19874572230

    Trip type: Family

    Horrible never come here

    rating29 Mar 2026

    Horrible we got charged 100 dollars each even tho we did nothing every hockey team did even tho we did nothing because 1 team broke 1 cart we had multiple rooms and got charged multiple times even though no one sleeps in the one room and some people with no kids at all were charged in total they charged us over $1000 because something we didn’t do they also never cleaned are rooms when we asked place is nasty

  • User:Schoff2010

    Trip type: Family

    Horrible stay

    rating29 Mar 2026

    Rooms are run down and dirty. Pretty sure there was dry blood on the bed quilt. Furniture is falling apart. Talked to the front desk and they were rude and didn’t care. Didn’t expect much at breakfast, but it was probably the worst food I have ever come across for a hotel breakfast.

  • User:Tyler G

    Trip type: Family

    Terrible experience in the Hat

    rating29 Mar 2026

    One of my worst experiences. I stayed for three days and the hotel would not clean rooms even when requested. The front desk worker was harassing to my children and charged every single room additional fee for noise that was never communicated to me. My teenage kids were not allowed to use the gym or pool without me being there. The breakfast was terrible and was empty mostly. We paid for a room to visit in to be sensitive to others and this room was charged as well with no mention of anything. The male working the desk was then rude and accused me of hiding out drinking to avoid him. I am 47 years old and did not hide from anything. The only explanation was that they seen that my kids play hockey so they were fining everyone who plays hockey. I am an EV car owner and there are destination chargers available but only in the handi spots. I was assured if I charged there and someone needed the spot they had my cell number to call me. When asked why this number was not called if there were complaints the desk had zero explamation. The beds were uncomfortable and one of my children got a rash and some type of bites from the hide a bed. I would not recommend this hotel to anyone that is not okay with surprise charges.

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