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Brossard

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Brossard

locationLongueuil - Brossard, Montreal-QC

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About BrossardAbout Brossard

Location

This hotel welcomes guests in Montreal.

Facility

The hotel has a lift and features 125 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A refrigerator and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Brossard Amenities at Brossard

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

308

Very Good

285

Average

65

Poor

22

Terrible

36

Recent Reviews: 716

  • User:tanveeralee

    Trip type: Family

    WORST EXPERIENCE – EXTREMELY POOR MANAGEMENT AND REFUND PROCESS

    rating22 Apr 2026

    I booked 2 rooms for 3 nights at Hotel Brossard. At check-in, I clearly asked about early checkout and was explicitly told there would be no penalty as long as I checked out before 11 AM.On the last day, I checked out at 6 AM, returned both room cards to the front desk, and was again assured that the refund for the unused night would be processed once the supervisor arrived later that day.Since then, the experience has been extremely frustrating. I called multiple times and left voicemails, and only managed to reach the supervisor after about a week. He mentioned there was a system change and a computer issue that caused some reservations and payment records to disappear, and that he had escalated the issue to accounting.It has now been close to a month, and I am still waiting for a refund for one unused night on one room. The issue remains unresolved, with no clear timeline or proper follow-up.Overall, the communication and management handling of this situation has been very poor. While the supervisor claims to be pushing accounting, the lack of accountability and delay is unacceptable.WARNING: IF YOU ARE BOOKING MULTIPLE NIGHTS AND MAY NEED TO ADJUST YOUR STAY, BE VERY CAUTIOUS. HONESTLY, THE COMMUNICATION AND FOLLOW-UP HAS BEEN VERY DISAPPOINTING. STILL WAITING ON A SIMPLE REFUND THAT SHOULD’VE BEEN STRAIGHTFORWARD.

  • User:J O F

    Trip type: Family

    Discomfort at a price

    rating13 Mar 2026

    The exceptionally dirty floor throughout the room and toilet area left us shocked at the low standards of cleaning that this hotel was following.On the other hand the bedsheets were strongly chlorinated which really messed up our sleep.

  • User:Rosamund P

    Trip type: Couples

    Comfy and Spacious

    rating21 Feb 2026

    This hotel is priced perfectly for quick visits to Montreal. It is very comfy, clean and spacious. The staff are friendly and efficient. Free parking is a bonus, plus breakfast is included in the price. The exterior is impressive, looks like a chateau!

  • User:Buellat

    Trip type: Family

    Early Check In

    rating21 Feb 2026

    The hotel is clean and rooms are comfortable. The A/C is turned off in the winter but facilities brought a fan up to our room which was greatly appreciated. What i wasn't happy about is that we arrived early and after driving for 10 hours wanted to check in early and freshen up. This was not a problem and a room was ready however you are charged $10.00 an hour for every hour you are early...so we were charged an additional $20.00 on top of the room fee. I could understand this if they had to pull staff to get a room prepared for us but when a room is cleaned and ready for guests already I felt this was very poor customer service. This policy should be revisited.

  • User:Hugo F

    Trip type: Friends getaway

    Very good hotel

    rating15 Feb 2026

    Excellent customer service! Clean room as well as the common areas. Good breakfast. Highly recommended

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