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Hotel 10

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Hotel 10

locationDowntown, Montreal-QC

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About  Hotel 10About Hotel 10

Location

This hotel welcomes guests in Montreal.

Facility

The hotel has a lift and features 136 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa, a sauna and massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch are served every day. Gluten-free meals and vegetarian dishes can be prepared on request.

 Amenities at Hotel 10 Amenities at Hotel 10

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

417

Very Good

352

Average

111

Poor

41

Terrible

52

Recent Reviews: 973

  • User:Rey M

    Trip type: Friends getaway

    Horrible manager. Horrible hotel

    rating19 May 2026

    Horrible staff. Horrible hotel. Front desk manager is incompetent . Nasty dirty hotel Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Dear Rey,We are disappointed to read yet another review regarding the same situation that has already been addressed in detail by management on multiple occasions.As previously explained, no concerns regarding cleanliness, room condition, or staff conduct were reported during your stay, which unfortunately did not provide our team with the opportunity to investigate or resolve any alleged issues in real time. In fact, our staff remained professional and courteous throughout all interactions and had also provided a complimentary suite upgrade as a gesture of hospitality during your visit.While we fully respect every guest’s right to express an opinion, repeating broad and inflammatory statements across multiple platforms without providing any specific or verifiable details does not allow for meaningful follow-up and does not accurately reflect the manner in which the situation was handled.HOTEL10 Montreal remains committed to maintaining professional service standards and to addressing legitimate concerns fairly, respectfully, and transparently.Regards,GertaDirector of ReceptionHOTEL10 Montreal
  • User:Mummobear

    Trip type: Family

    Reliable and good value hotel for Montreal

    rating23 Aug 2025

    We come to Montreal regularly and often stay at this hotel for his location, pricing.It is located near st Laurent . There is good food within walking distance and valet parking is available.The rooms are very spacious. The beds are comfy and bath linens and amenities are decent. Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Dear Guest,Thank you for sharing your feedback regarding your stay at HOTEL10 Montréal. We’re delighted to hear that you appreciate our location, spacious rooms, comfortable beds, and valet parking, and that you continue to choose us for your visits to Montreal.Your kind words about the convenience of nearby dining and the quality of our amenities mean a lot to our team. We look forward to welcoming you back for many more enjoyable stays!Kind regards,
  • User:Val S

    Trip type: Couples

    Do not recommend-cleanliness and service a problem

    rating30 Jun 2025

    A waste for 300$. The room was dusty. The bathroom door was always getting stuck and hard to open. Furthermore, it was stained with yellow disgusting stains like an old yellow door taken from a smoking room. The bathroom fan didn’t work. Plus, the photo of the building you see is misrepresenting of the hotel facade as its the building next door, not the actual hotel. We thought we were staying, like stated, in a building that was once part of the Musée des beaux-arts de Montréal. Not at all. Lastly, there is ONE valet on a Saturday at checkout time for everyone. WE WAITED OVER 40 minutes to get our car. We had to shorten our visit in Old Montreal because of the lack of service. I forgot my hair products. My bad. But I called and they were nowhere to be found… housekeeping isn’t reliable. A stressful and frustrating visit. I don’t recommend this hotel! Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at HOTEL10 Montreal. We sincerely regret that your experience did not meet your expectations and caused you frustration.Please accept our apologies for the condition of your room, including the issues with cleanliness, the bathroom door, and the bathroom fan. These concerns are not reflective of our standards, and we will address them promptly with our maintenance and housekeeping teams to ensure improvements.Regarding the hotel’s facade and building description, we understand the importance of clear and accurate information and regret any confusion caused. We will review our materials to ensure they accurately represent our property.We are also truly sorry for the long wait you experienced with valet service during a busy checkout time. We appreciate how this impacted your plans and will evaluate our staffing and procedures to better accommodate our guests during peak periods.Lastly, we regret that your missing items were not located and that housekeeping did not meet your expectations in this regard. We take these matters seriously and will investigate to improve our processes.We appreciate your honest feedback as it helps us enhance our services. Should you wish to discuss your experience further, please feel free to contact us directly.Sincerely,
  • User:Tod R

    Trip type: Couples

    Nice but too expensive for what you get

    rating29 Jun 2025

    Too expensive for this type of hotel.Paying over $420 for a night in a classic room, without breakfast, is excessive for a hotel like this. Nice but not exceptional.Positive:- Canadian company- Good bedding and soundproofing- Pleasant, helpful staff- Reasonably priced on-site parkingNegatives:- Restaurant closes at 2100- Outdated equipment (no USB plugs)- Finishing for a boutique hotel Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Dear Guest,Thank you for sharing your detailed feedback following your recent stay at HOTEL10 Montreal.We appreciate your kind words about our Canadian roots, comfortable bedding, soundproofing, helpful staff, and convenient parking. At the same time, we understand your concerns regarding pricing, restaurant hours, and some aspects of our facilities.Your comments are valuable to us, and we continuously strive to balance quality and value while improving our guest experience. We are currently exploring ways to update and enhance our amenities to better meet the expectations of our guests.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,
  • User:Daniel F

    Trip type: Couples

    Way above expectations

    rating25 Jun 2025

    We were very impressed by this hotel which had fantastic customer service with friendly, knowledgeable, and unusually caring staff. The hotel was modern and up to date and extremely clean. The room was very comfortable with very comfortable bedding and bathroom. We enjoyed coffee in the mornings at Cafe Origine attached to the hotel. The location was central, allowing walking throughout the city for exploring.

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