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Marriott Chateau Champlain

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Marriott Chateau Champlain

locationDowntown, Montreal-QC

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About Marriott Chateau ChamplainAbout Marriott Chateau Champlain

Location

This hotel is situated in Montréal city centre, within easy walking distance of restaurants, bars, nightclubs, and shops. There is direct access to the underground from the hotel, with Dorchester Square and the railway station only a few minutes away. Guests will reach the nearest skiing area by car in about 40 minutes.

Facility

The hotel has 611 non-smoking rooms and 32 suites, which are located on 36 storeys and are reachable by lift. The reception desk is open round the clock. A cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The hotel offers outdoor sports, including cycling/mountain biking, tennis, crazy golf, golf, fishing and horse riding. Sport and leisure facilities at the hotel include a gym and bowling. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet, à la carte and a set menu) and dinner (a buffet and a set menu) offer something for everyone. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Marriott Chateau Champlain Amenities at Marriott Chateau Champlain

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1011

Very Good

1041

Average

375

Poor

124

Terrible

60

Recent Reviews: 2611

  • User:Gregory P

    Trip type: Family

    Comfortable hotel with Great Concierge

    rating12 Apr 2026

    I traveled on a last-minute, first time trip from the US to Montreal for Spring Break with my teenage kids. The best choice I made was selecting Montreal Marriott Chateau. The hotel itself was nice with convenient amenities and located in a prime location for an out-of-towner looking to get a glimpse of the city over 3-4 days, but what really elevated my experience was the service. I cannot say enough about the treatment, especially the concierge, Ian. Ian took my trip from zero to hero. Through patient conversations, he was able to clearly understand what I wanted out of my visit and offered a wonderful itinerary, from which my family had a wonderful time. I cannot say enough about the options and guidance he provided. Additionally, Maxim at the front desk went out of his way to make sure we enjoyed the city like a local, and even went out of his way for me to find my way to a craft beerin store after asking a simple question. It was a trip that went better than I expected and really appreciate the impact the staff at this hotel had on my family's experience.

  • User:AnLily

    Trip type: Couples

    Brrr to stomach growl

    rating27 Feb 2026

    Not too far from Montreal Gare Central (Canadian National-ViaRail), the Marriott isn’t a comfortable walk in heels, but can be accessed by one or two local Metro stations (no tickets by Amex). This hotel is one of a number that are connected to PlaceDuCanada parking & Bonaventure station (orange line 1000 de la Gauchetiere below the bagel store), in front of remodelled old Windsor station & hockey Bell Centre. We checked in late with hotel staff who were friendly, and conferences were running on site, early in the morning. Even up above the tenth floor, we could hear the Metro trains below. The stone edifice is so thick that we could not GPS locate well, yet the sound of voices, doors/elevators was quite audible, as was the loud room fan. Nobody told us that a QR code’s needed to adjust the thermostat so we froze; the phone to the front desk was not working either. The best thing was Nespresso coffee in the bar facing the glass-door shower room (with no lock). Unless attending a Canadiens game, I would say it’s fine accommodations for a family with toddlers but not much older, as the hotel’s removed from Ste. Catherine and all the cafes at McGill College Ave. or activities around Quartier des Spectacles. If Lloyd Cafe is too noisy for breakfast (not included), downstairs, in the hallway behind there Place du Canada has a stand that sells juices or else cafeteria-style Mavii (11:00-3:00). A block or two further by Windsor-Bell Ctr. there’s a McDonalds for late night/wee hours’ hunger pangs. Montreal’s a city worth exploring, though, so stay & check out the diverse cultural fare! Chateau Champlain, Owner at Montreal Marriott Chateau Champlain, responded to this review Dear Lily,Thank you for taking the time to share your detailed feedback following your stay with us at Montreal Marriott Château Champlain.We are pleased to hear that you found our team welcoming upon arrival. That said, we are truly sorry to learn about the discomfort you experienced during your stay, particularly regarding the room temperature and noise levels.We would like to clarify that no QR code is required to operate the heating or air conditioning system. Temperature adjustments are made directly through the thermostat located in each guest room. We sincerely regret any confusion on this matter and that this was not clearly communicated to you, as well as the inconvenience caused by the phone not functioning at the time. Our front desk team is always available to assist and would have been happy to help resolve the issue promptly or propose an alternative solution.Your comments regarding sound levels, room features, and location have been carefully noted and shared with the appropriate teams, as guest feedback is essential in helping us improve our services and facilities.We truly appreciate your candid review and hope that, should your travels bring you back to Montréal, we may have the opportunity to provide you with a more comfortable and seamless experience.Kind regards,Front Desk Management

  • User:432jinag

    Trip type: Business

    Room temperature is set to 25 degrees celsius and impossible to bring lower. Bad sound proofing, too much noise.

    rating13 Feb 2026

    Bad sound proofing and the thermostat broken! The room was too hot to sleep in comfortably, it was 25 degrees celsius and the thermostat was broken and couldn't lower the temperature Chateau Champlain, Owner at Montreal Marriott Chateau Champlain, responded to this review Dear 432jinag,Thank you for your feedback. We are truly very sorry that your stay was impacted by the room temperature and the noise. Please accept our sincere apologies for the discomfort this caused you.We completely understand how difficult it is to rest in a room that is too warm, especially with a thermostat that was not working properly. This is not the experience we want for our guests, and we deeply regret the inconvenience. The issue has been reported to our maintenance team to ensure it is resolved promptly.Regarding the noise, some of our rooms can be slightly noisier depending on their location in the hotel, and we are truly sorry if this disturbed your sleep. If you give us the pleasure of welcoming you again, we would be more than happy to allocate you a quieter room and ensure you enjoy a much more comfortable and pleasant stay.Once again, we sincerely apologize and hope to have the opportunity to welcome you back under much better conditions.Kind regards,Front desk management

  • User:AmyTravels1975

    Trip type: Business

    Huge hotel with beautiful rooms, a restaurant, and meeting facilities

    rating01 Feb 2026

    I was there for a two-day meeting. Getting from the parking lot to reception was confusing, so be patient; there are elevators.Food during the meeting and at the restaurant was classy and flavourful. No complaints.The conference room was too cold the first morning, then too hot. The audio-visual system were well.The bed and pillows were comfortable. The shower in the room was fantastic with full body jets. The room was perfect! The location right downtown with access to the subway directly from the premises was a perk. If you have the budget, I’d definitely recommend.

  • User:savvy_traveller175

    Trip type: Family

    Great stay!

    rating27 Dec 2025

    While it's not a château in the typical sense, it was a "modern" railway hotel when it was built. It has undergone a massive renovation a few years ago. Glad to see it done. The shower power is the best of any hotels I've ever stayed at. The beds were firm, which I like. The five elevators serving 30+ floors were fast. It also has direct access to the underground city via Metro Bonaventure. Great for winter. The only con of this visit was that the lounge was overcrowded and wasn't staffed properly. I overheard that only one worker was on duty. There were also a lot of families accessing the space for breakfast. Chateau Champlain, Owner at Montreal Marriott Chateau Champlain, responded to this review Dear savvy_traveller175,Thank you very much for taking the time to share about your experience with us.We’re delighted to read that you appreciated the recent renovation, the comfort of our beds, the water pressure in the showers, the efficiency of our elevators, and the convenient access to the underground city. It’s wonderful to know these elements contributed positively to your experience.We do, however, sincerely regret the inconvenience you experienced at the lounge. We understand how important a comfortable and well-managed lounge environment is, particularly during breakfast hours. Your comments regarding overcrowding and staffing levels have been shared with our management team. We are actively reviewing our access controls to ensure the lounge remains an enjoyable and exclusive space for our eligible guests.Thank you again for both your positive feedback and your constructive comments. We truly appreciate them, as they help us improve. We hope to have the opportunity to welcome you back and provide an even better experience.Kindly,

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