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William Gray

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William Gray

locationDowntown, Montreal-QC

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About William GrayAbout William Gray

Location

This hotel is located in the heart of Montreal.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Sport and leisure facilities the hotel include a gym, billiards and yoga. Various wellness options are available the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. Hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at William Gray Amenities at William Gray

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1829

Very Good

185

Average

54

Poor

38

Terrible

13

Recent Reviews: 2119

  • User:Leslie Thomas M

    Trip type: Business

    Flawless F1 Weekend with Top-Notch Service!

    rating26 May 2026

    We had an absolutely incredible stay at the William Gray Hotel during the F1 weekend! From the moment we arrived, the entire experience was fabulous.The concierge service was outstanding. A special mention goes to Eddie and Yurii, who provided extra assistance and were always willing to guide us with expert recommendations and help throughout our stay. Our Audi experience during the busy race weekend was seamless, thanks to their dedication.Every single department delivered top-notch service. The valet team, front desk staff, housekeeping, and check-out process were all flawless, professional, and welcoming.We couldn’t have asked for a better home base in Old Montreal. Highly recommended, and we cannot wait to return!PS- Be sure to try and book Room 622. What a view with the corner balcony!!

  • User:vern r

    Trip type: Couples

    A wonderful stay with no need overlooked. We will be back William Gray!

    rating26 May 2026

    We stayed 1 night at the William Gray. Every expectation was exceeded. The atmosphere is very moody and chic. The room on the 6th floor was large, bed extremely comfortable, huge shower, amazing light with enormous windows that opened on to a stupidly spacious deck that had a great view. Very clean. No noise except for the occasional faint sound of another door closing in the hallway. The cost of the room was around $450 CAD which though pricey, was very reasonable considering everything this place has to offer. Restaurants, patios, spa, so many break out spaces, a cafe, a bar etc. We didn't see 1/4 of it, partly because we had breakfast on our private terrace, in beautiful robes : ). The location is in the heart of old port, the genuine epicentre of of old Montreal. The standout part of the experience for us was the service. The staff are extremely attentive, very caring and pleasant. We felt like family right away and the otherwise intimidating grandeur of the hotel felt like home. The night manager Alex was extremely helpful!

  • User:Jason F

    Trip type: Business

    William Gray during F1 Week — Couldn’t Have Asked for More

    rating26 May 2026

    Had a great experience staying at Hotel William Grey with the Audi team for the Grand Prix weekend and honestly, this boutique hotel handled the chaos of F1 weekend in Montreal. Either grace and professionalism.The hospitality team was genuinely outstanding — Emma, Vincent, Diego, Kenny, Eddy and Dominique, you guys were incredible. It’s one thing to be professional, it’s another to actually make people feel taken care of, and you did both. With a group our size during one of the craziest weekends of the year in this city, that’s not easy. Every request was handled, every problem sorted before it became one. Thank you.And to Tom, Paolo and the entire valet team — I have to give them a special mention because they honestly made my life so much easier. When you’re coordinating logistics for an F1 program, vehicles are everything. From making sure the cars were ready and available when needed to accommodating the display in a tight, high traffic area, help to elevate the experience for everyone. That kind of reliability is worth its weight in gold on a race weekend.The hotel itself is beautiful — Old Montreal is the perfect backdrop and the rooftop is a great spot to wind down after a long day at the circuit. But what I’ll really remember is the people. That’s what separates a great hotel from a good one.

  • User:Beth H

    Trip type: Business

    Exceptional Service! Like it used to be!

    rating22 May 2026

    Besides being the PERFECT location - Willam Gray has curated a team that goes above and beyond! Tom, Kenny, Diego and Jean met myself and my group daily with a smile and positive attitude that offered to help above and beyond! And then there was Jean in conference services - exceptional does not begin to describe the level of service he provides. He went out of his way to be sure all of our events were handled perfectly and managed the last minute changes with ease. If you are looking for the PERFECT hotel in old town Montreal for personalTravel or a conference look no further than William Gray! Yurii Pisklenov, Guest Services / Front Office at Hotel William Gray, responded to this review Dear Beth,Thank you so much for your incredibly kind words. Reading your review truly made our day!We’re so happy to hear that you and your group had such a great experience with us. Tom, Kenny, Diego, and Jean will be thrilled to know they helped make your stay memorable.It also means a lot to hear that you enjoyed our location in Old Montreal. We feel very lucky to be part of such a beautiful neighborhood, and even luckier to have guests like you.Thank you again for your recommendation and for taking the time to share your experience. We truly hope we’ll have the chance to welcome you and your group back again soon!Warm regards,

  • User:Linda M

    Trip type: Friends getaway

    Amazing!!

    rating20 May 2026

    Wonderful place to stay!!! Not one bad thing to mention about this place. Staff amazing, accommodations amazing, location amazing…. Shower even more amazing. Yurii Pisklenov, Guest Services / Front Office at Hotel William Gray, responded to this review Dear Linda,Thank you so much for your fantastic review. We’re thrilled to hear that you had such an amazing stay with us at Hotel William Gray.Your kind words about our staff, accommodations, and location truly mean a lot to our team. And we especially loved your mention of the shower, we’ll be sure to share your enthusiasm with the team!It was a pleasure having you with us, and we hope to welcome you back to Montreal for another wonderful stay in the near future.Warm regards,

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