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Best Western Colonel Butler Inn

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Best Western Colonel Butler Inn

locationNiagara-On-The-Lake, Niagara Falls-ON

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About Best Western Colonel Butler InnAbout Best Western Colonel Butler Inn

Location

This hotel is located right in the heart of Niagara on the Lake.

Facility

The hotel has a lift and features 26 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a babysitting service, a childcare service, room service and an alarm call service. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms include air conditioning and central heating. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A shower, a bathtub and a whirlpool bath are included the bathrooms. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Payment

All major credit cards, including VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Best Western Colonel Butler Inn Amenities at Best Western Colonel Butler Inn

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Hotel Safe

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

464

Very Good

265

Average

67

Poor

20

Terrible

7

Recent Reviews: 823

  • User:Venture318490

    Trip type: Family

    2nd time was as great as the first time

    rating14 Jan 2026

    This was our 2nd time staying at the Colonel Butler Best Western Inn and like the first time we stayed, everything was exceptional. The room was very clean, the hotel was very quiet and the breakfast was good. It's a great location, just a minute drive to the Niagara-on-the-Lake downtown and close to both St. Catharines and Niagara Falls. It has become our go to place whenever we visit the Niagara Region. Jessica Vipari, General Manager at Best Western Colonel Butler Inn, responded to this review Hello Venture318490, thank you for your kind review and for returning to stay with us. We are so glad you enjoyed your stay and we hope to welcome you back again soon - take care until then!

  • User:BlueSky07

    Trip type: Friends getaway

    Super Best Western Experience

    rating27 Oct 2025

    Perfect for two friends visiting Niagara on the Lake. Pleasant staff, nice breakfast, and a great, low-threshold shower. There is a Tim Horton’s across the street, and a restaurant right beside the hotel. No car necessary. We did a lunch wine tour with Cellar Door tours and it was lovely. Their guide, Tim, picked us up in the lobby of the Best Western. The tour and food was wonderful. The hotel is also an easy drive/walk to downtown. We would stay there again. Jessica Vipari, General Manager at Best Western Colonel Butler Inn, responded to this review Hello BlueSky07, thank you for your kind review. It was wonderful to welcome you and we're so glad you enjoyed your stay with us and that you got to explore Niagara-on-the-Lake. We hope to welcome you back soon - take care until then!

  • User:Bozica B

    Trip type: Couples

    baldo

    rating20 Sept 2025

    Very clean, comfortable hotel. Friendly, helpful staff. Breakfast included was very good. Near by restaurant with delicious food and Tim Horton also. Jessica Vipari, General Manager at Best Western Colonel Butler Inn, responded to this review Hello bozicab28, thank you for your review. We are glad to hear that you enjoyed your stay and we hope to welcome you again in the future. Take care until then!

  • User:pat b

    Trip type: Couples

    Good place

    rating01 Jul 2025

    Clean and well kept. about a 5 min walk to town. Good breakfast and lots of porches. Bathrooms are small. Staff is great. Been there many times and always good. Jessica Vipari, General Manager at Best Western Colonel Butler Inn, responded to this review Hello patb663, thank you for your review. It was wonderful to welcome you again and we thank you for your repeated stays. We are so glad you enjoyed your stay and we look forward to welcoming you again in the future - take care until then!

  • User:infoP5873EC

    Trip type: Couples

    Hotel Located in Wine County

    rating29 Jun 2025

    This hotel is located in a good location to walk around town or eat at the restaurant that is located right next door. Clean hotel, and the staff was friendly and helpful with any questions we had. It was nice to have the attached restaurant so we didn't have to leave again to eat. Jessica Vipari, General Manager at Best Western Colonel Butler Inn, responded to this review Hello infoP5873EC, thank you for your review! It was wonderful to welcome you and we are happy to hear that you enjoyed your stay and your visit to Butler's Grill. We hope to welcome you back soon - take care until then!

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