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Quality Inn & Suites

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Quality Inn & Suites

locationChutes du Niagara, Niagara Falls-ON

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About Quality Inn & SuitesAbout Quality Inn & Suites

Location

This hotel warmly welcomes guests in Niagara Falls.

Facility

The hotel has a lift and features 83 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and a steam bath. A casino offers fun and entertainment.

Meals

Various dining options are available, including a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Quality Inn & Suites Amenities at Quality Inn & Suites

  • Facilities

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      Air conditioning

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Lifts

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

47

Very Good

48

Average

14

Poor

12

Terrible

53

Recent Reviews: 174

  • User:Marnie L

    Trip type: Family

    Fine for a budget hotel

    rating12 Jan 2025

    Hotel was okay if you are on a budget. It’s not on the main strip but about a 10 minute talk to it so not bad. Room wasn’t too bad for budget. Carpet had been replaced for laminate wood floors which is always good. Room was clean although old. Beds hard and shower small. $20 parking per day which sucks. Pool area and hallways were cool but heat in our room worked well. Complementary breakfast wasn’t the greatest. Staff was friendly.

  • User:197gb

    Trip type: Couples

    Don't waste your time

    rating12 Oct 2024

    Stayed at the hotel over the weekend. Was a horrible mistake. Husband and I have pains in our back due to the hard mattress/ bed that was provided. Did not like the room did not like the details in the room. The bathroom stall had mold. Was not impressed by the room or the hotel. Seemed like Quality Inn gave up years ago and it has no interest in making this specific site better. The only good quality of the hotel is that it was about a 7 minute walk from Clifton Hill. But other than that save your money save your time and energy and go to a different Hotel.

  • User:Dayal P

    Trip type: Friends getaway

    Your getting what you paid for

    rating05 Oct 2024

    This is my first time stay here and it’s quite rundown. The beds are not queen they are double. The chairs were broken and no mirrors in the room only washroom. If you’re paying $99-120 then I’d say it’s worth for a night but no more. You have to go downstairs to get ice because there is only one machine. The bathroom has a tub if you like that. The breakfast is not bad, but you have to toast the bread yourself and make waffles. It’s a self serving breakfast. I saw an ant near the cereal area. The tables are sticky even though they look clean. The rooms are red which is weird but fine. The balcony is rusted and the rooms look dirty. If you’re just staying for a night or two and want something cheap I’d recommend this place. Also the employees look sketchy lol they stare at you and are a little rude. The casino is just across the street which is a bonus. Pros - cheap when you can get it, free parking, free breakfast and pool. Cons - the rooms are dirty looking and rundown, small soap and hair products. No room service since the phones don’t work. You have to pay for bottle of water and go downstairs to get it. Don’t know about the other rooms but our AC stopped working but they did offer one extra blanket. Overall if your tight on cash and don’t mind the old look and find a deal why not stay here. Ps if you’re used to nice hotels and services, don’t go here lol.

  • User:Jae S

    Trip type: Couples

    Terrible. Gross. Don't stay.

    rating18 Jun 2024

    The hallway walls look like a horror movie, the "queen" beds are doubles, the shower head fell off while in the shower without touching it, the breakfast was nearly vomit inducing. The whole stay was gross and we wished we could have gotten out of it. The ONLY good thing is it's proximity to things.

  • User:Brock1812

    Trip type: Solo travel

    Quality Sweet Time at Quality Inn & Suites

    rating24 May 2024

    I had stayed that the Quality Inn & Suites and regard it as a jewel in Niagara Falls. I regard the price for the accommodation to be reasonable, all the amenities were in working order, and the room was clean plus is conveniently located near Clifton Hill. I truly appreciated the complimentary breakfast that was provided with my accommodation which had a generous variety of items to select.As HOOTERS is located in the same structure as Quality Inn & Suites, I easily went to my room after dining at HOOTERS without the worry of travel.Overall, the quality time I spent at Quality Inn & Suites was sweet.

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