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Holiday Inn Express & Suites Ottawa West - Nepean

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Holiday Inn Express & Suites Ottawa West - Nepean

locationDowntown, Ottawa-ON

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About Holiday Inn Express & Suites Ottawa West - NepeanAbout Holiday Inn Express & Suites Ottawa West - Nepean

Location

This hotel is located in the heart of Ottawa.

Facility

The hotel has a lift and features 115 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics, a spa and a sauna.

Meals

The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Holiday Inn Express & Suites Ottawa West - Nepean Amenities at Holiday Inn Express & Suites Ottawa West - Nepean

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

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      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Heated Pool(s)

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      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

170

Very Good

127

Average

26

Poor

13

Terrible

16

Recent Reviews: 352

  • User:Kingsley O

    Trip type:

    Best Hotel in Ottawa West

    rating26 May 2025

    Five-Star Experience at Holiday Inn Express Hotel & Suites Ottawa West-Nepean! I had the pleasure of staying at this hotel, and I must say - it was the best experience I have had at any Holiday Inn...

  • User:firedude0485

    Trip type:

    Stay someplace else

    rating26 Apr 2025

    I use Holiday Inn and Suites across the province for business, on a monthly basis. This was my first time using this particular location and not by choice (picked by sports team) Do yourself a...

  • User:seadiver8743

    Trip type:

    Mediocre for a Holiday Inn….

    rating10 Nov 2024

    Clean and beds are comfy. Lots of restaurants and shopping nearby. Strong smell of cleaning products in the room and no windows open to air it out. Pool is very small, overheated and there is no...

  • User:Ori L

    Trip type:

    Most hospitable housekeeper Lorrie

    rating26 Oct 2024

    Hands down the best and most hospitable housekeeping person I have ever encountered. Thank you Lorrie for constantly making my day a bit brighter, whether it was a quick chat in the hall or ensuring...

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