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Quality Inn Orleans

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Quality Inn Orleans

locationDowntown, Ottawa-ON

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About Quality Inn OrleansAbout Quality Inn Orleans

Location

This hotel is located in Ottawa.

Facility

The hotel has a lift and features 63 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a laundry service and a coin-operated laundry. Complimentary newspapers are available.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, horse riding, a gym, aerobics, a spa and a sauna.

Meals

A continental breakfast guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Quality Inn Orleans Amenities at Quality Inn Orleans

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

29

Very Good

36

Average

50

Poor

48

Terrible

61

Recent Reviews: 224

  • User:Dawn D

    Trip type: Family

    Don’t book here - everything is falling apart.

    rating28 Nov 2025

    We booked this hotel for our family because it had a pool and breakfast. When we checked in, the pool was working. By the next day the pool and hot tub were not working. I passed the check in seat six times on our stay and there was a permanent back in 10 mins sign up. So we couldn’t even inquire ab...
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  • User:Tammy M

    Trip type: Family

    Not happy with this hotel world not recommended staying here if you can afford the holiday express stay there instead.

    rating08 Jul 2025

    This is not the best place to stay . The man at the front desk was a little rude and the on line booking gave misinformation about a potential early book in . He informed me they charge extra for anything earlier than 2 pm . They also said they are pet friendly but they have a sign at the front desk...
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  • User:Patricia B

    Trip type: Business

    Worst hotel experience

    rating25 Feb 2025

    The room was not ready at 4 pm and they kept saying the room will be ready in 10 minutes. Room was ready by 4:40! No hot water at night, hot tub was lukewarm. Had to book this hotel due to hockey tournament. Will not go back to this hotel. If next tournament suggests this location we would rather be...
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  • User:Christine K

    Trip type: Solo travel

    Refund

    rating18 Oct 2024

    I had to cancel a reservation due to my flight being delayed and arriving the next day - I therefore did not need a room anymore. Despite multiple phone calls and emails I have never received a refund. Non existing customer service. Stay away!

  • User:Alison G

    Trip type: Family

    The worst hotel ever

    rating31 Aug 2024

    I honestly wish I could give it a zero. Elevator not working. Wait, it works but you have to call the front desk to send it up. But they don’t tell you that. The smell will kill you. The bugs , dirt in the hallways. The stairs look like a murder scene. Staff unbelievable rude! Pool had more pubic ha...
    Read more

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