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Fairmont Le Manoir Richelieu

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Fairmont Le Manoir Richelieu

locationLa Malbaie, Quebec-QC

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About Fairmont Le Manoir RichelieuAbout Fairmont Le Manoir Richelieu

Location

This hotel warmly welcomes guests in La Malbaie.

Facility

The hotel has 3 lifts and features 405 rooms and 18 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf, golf, fishing and horse riding. Water sports enthusiasts are offered aquafit. The hotel's location is particularly ideal for skiers. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include a kids' club, a casino and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Fairmont Le Manoir Richelieu Amenities at Fairmont Le Manoir Richelieu

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Badminton

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2215

Very Good

1190

Average

483

Poor

239

Terrible

131

Recent Reviews: 4258

  • User:Vsk1420

    Trip type: Family

    All stars to you

    rating23 May 2026

    We are Gold member of Fairmont this is the best in class resort we are vegetarian and English speaking The experiance was out of world all the stars to you the check in I don’t recall her name she extended my stay she was really extra ordinary Conceiarge the moustache guy too good Restaurant House keeping Check out specially Cecille helped lot

  • User:lynneG74

    Trip type: Friends getaway

    Nice two day stay

    rating12 May 2026

    Nice hotel with charming decor. Bellerive buffet was delicious and the service was excellent. The view of the St-Lawrence river from the golf was breathtaking. Thanks again!! Adrien Demol, Guest Services / Front Office at Fairmont Le Manoir Richelieu, responded to this review Dear LynneG74,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed your two-day stay with us and appreciated the charm of the hotel’s décor. It is also wonderful to know that the Bellerive buffet met your expectations, both in quality and service.The breathtaking view of the St. Lawrence River from the golf course is indeed one of our most cherished features, and we are pleased it left such a memorable impression on your visit.Thank you again for your kind words. We look forward to welcoming you back for another enjoyable stay in the near future.Kind Regards,Adrien DemolDirecteur de L’experience clientDirector Guest Experience Fairmont Le Manoir Richelieu181 rue RichelieuLa Malbaie, Charlevoix, QuébecCanada G5A 1X7T + 1 418 665 8932Adrien.Demol@fairmont.com

  • User:Mike F

    Trip type: Family

    Late season Snowmobile Trip. (Our first trip)

    rating19 Apr 2026

    Everyone was extremely helpful, the resort and the room was wonderful. End of season snowmobling was great. Special thanks to Guyane for doing a fantastic job keeping our room neat and the folded towel swans were a delightful surprise. Adrien Demol, Guest Services / Front Office at Fairmont Le Manoir Richelieu, responded to this review Dear P7526MLmikef,Thank you for taking the time to share your experience following your first late-season snowmobiling trip with us.We are delighted to read that you enjoyed both the resort and your room, and that our team was able to contribute positively to your stay through their helpfulness and attentiveness. It is especially rewarding to know that your snowmobiling experience added such a memorable highlight to your visit.A special thank you as well for recognizing Guyane. Her care in maintaining your room and the thoughtful towel swans are exactly the kind of personalized touches we strive to create for our guests. Your kind words will be shared with her with great pleasure.We hope this first visit will be the beginning of many more stays with us in every season.Warm regards,Adrien DemolDirecteur de L’experience clientGuest Experience DirectorFairmont Le Manoir Richelieu181 rue RichelieuLa Malbaie, Charlevoix, QuébecCanada G5A 1X7T + 1 418 665 8932Adrien.Demol@fairmont.com

  • User:Kathy W

    Trip type: Couples

    Le Richelieu is amazing!!

    rating03 Apr 2026

    The property, the staff, the amenities are superlative. Excellent choice for a true getaway. Adrien Demol, Guest Services / Front Office at Fairmont Le Manoir Richelieu, responded to this review Dear KathywA3555DV,Thank you very much for your wonderful review.We are truly delighted to read that you enjoyed your stay and that both the property and our team contributed to making your getaway such a memorable experience. Your kind words regarding our staff and amenities are sincerely appreciated and will be shared with the entire team.It is always a pleasure to know when our guests feel they have found a place to truly unwind and enjoy.We look forward to welcoming you back to the Fairmont Le Manoir Richelieu for another exceptional stay.Kind Regards,Adrien DemolDirecteur de L’experience clientDirector Guest Experience Fairmont Le Manoir Richelieu181 rue RichelieuLa Malbaie, Charlevoix, QuébecCanada G5A 1X7T + 1 418 665 8932Adrien.Demol@fairmont.com

  • User:SylviaL545

    Trip type: Couples

    Fantastic location!

    rating29 Mar 2026

    Great location and beautiful view—the room itself was very comfortable.However, as a frequent traveler, I was surprised by a basic lapse in discretion: the front desk staff said my room number out loud when handing over the key, which is something that should be avoided for guest safety and privacy. I didn’t request a room change since the hotel was very busy.Additionally, upon arrival, the bellboy who handled our luggage (and whom we tipped generously) dropped our bags on the floor, which resulted in a broken powder in my makeup kit, rather than placing them carefully in line.Overall, the location is excellent, hotel is great but the level of service does not match the price of the hotel. I expected better attention to detail and professionalism at this price point.I would definitely give it a 5 for the hotel but a 3 for the service. Adrien Demol, Guest Services / Front Office at Fairmont Le Manoir Richelieu, responded to this review Dear SylviaL545,Thank you for taking the time to share such detailed feedback following your stay.I am truly pleased to read that you enjoyed our location, the views, and the comfort of your room. At the same time, I sincerely regret that certain aspects of your arrival experience did not meet the level of discretion and care you rightly expected.Your comments regarding the verbal confirmation of your room number at check-in are taken very seriously. Guest privacy is a fundamental standard for us, and this is a valuable reminder that consistency in its application must remain a priority across all touchpoints.I am also genuinely sorry to hear about the handling of your luggage upon arrival and the inconvenience caused to your personal belongings. This is not reflective of the attention to detail and care we aim to deliver, and I understand how disappointing this must have been.Please be assured that your feedback has been shared with the relevant leaders for immediate review and reinforcement with the teams involved.We are grateful for your balanced perspective and for recognizing the strengths of the hotel despite these shortcomings. It is through feedback such as yours that we continue to elevate both our service and our standards.I do hope we will have the opportunity to welcome you back and provide you with a seamless experience that fully reflects the level of excellence you expect and deserve.Warm regards,Adrien DemolDirecteur de L’experience clientDirector Guest Experience Fairmont Le Manoir Richelieu181 rue RichelieuLa Malbaie, Charlevoix, QuébecCanada G5A 1X7T + 1 418 665 8932Adrien.Demol@fairmont.com

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