Best Western Thunder Bay Crossroads

Thunder Bay, Thunder Bay-ON

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About Best Western Thunder Bay Crossroads About Best Western Thunder Bay Crossroads

Location

This hotel welcomes guests in Thunder Bay.

Facility

The hotel has a lift and features 84 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

Parasols are available to guests. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, skiing, a gym, bowling, aerobics and hiking.

Meals

A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Thunder Bay Crossroads

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Aerobics
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  Bowling
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  Cycling/Mountain Biking
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  Golf
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  Gym
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  Parasols

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

310

Very Good

220

Average

Poor

Terrible

Recent Reviews: 635

User:Myrle H
Trip type: Solo travel
Enjoying Thunder Bay!
15 Sept 2025
Exceptional services! Warm and welcoming atmosphere! I totally enjoyed my 2 visits in August 2025 and September 2025! Makes me fall back in love with Thunder Bay since my Lakehead University days!
User:dww2004
Trip type: Solo travel
LIFE SAVERS
03 Jun 2025
The review title says it all. I was to leave Thunder Bay the morning of June 4 and was on my way west. Well in the category of crap happens, I had a flat about 45 mins after I left Thunder Bay. I needed a new tire and it had to be ordered. It was before 9 am and the hotel was next to the tire shop. I took a chance and checked if a room was available. I was lucky and they had not only a room that night but they had it ready by 9:30 am for me. This was life saving. I had been on the road on my way home to Edmonton and I was exhausted. The Desk Clerk was so helpful and most of all, understanding of my predicament. The room was ready and is very comfortable and I feel so much better being next door to the shop and I’ll get a good sleep tonight. THANK YOU! Stuart B, General Manager at Best Western Thunder Bay Crossroads, responded to this review I am sorry to read that you have tire issues, but pleased that we were able to find a room for you. Please stay with us again, if you are ever througth this way again.Stuart, GM
User:N P
Trip type: Solo travel
Excellent everything !
28 Dec 2024
Love staying here. TB is a stop over to/from my work site. I stay here for 1-night twice a month, every second month. It’s always CLEAN. The rooms, linens, bathrooms have always been spotless. Toilet paper rolls always full. Rooms are spacious. Beds/pillows comfortable! Curtains close ALL THE WAY to block any light from outside. It’s walking distance to any needed places (coffee, pharmacy, etc), easy for uber to get to, close to the airport (without air plane noise), and they provide you with coffee, tea and soaps (face, body, make up remover towelettes, and shampoo/conditioner) in your room. The AM breakfast is also why I chose this place, always. Hot hearty ready to go first thing in the early AM. Or if you prefer continental. They’re both free. The staff are there, on-hand, professionally dressed, professional etiquette and helpful (and friendly) behaviour (who wants a grouchy staff at 630am? No one). The desk has a cab called and ready the morning of my departure. Only reason I didn’t give 5-star was they don’t have shuttle. It’s a long 20-30min wait at the airport just to get a cab to the hotel. I’m the only one of all my coworkers to stay here- they go elsewhere just for their shuttle service. My work won’t cover expense costs if I take an UberRide (it has to be a cab or shuttle). Oh, Best Western Crossroads also lets me store my food in their freezer overnight since I have a 2-day travel with food. Lastly, they’re not racist here and so far I’ve never been profiled. I feel safe here. No riff-raff in the hotel so I get a good night sleep everytime. Staff have not targeted me and have been very friendly (offering cab services, wake up call, asking if there’s anything else I need for my nights stay). I’m also happy to see lots of minority staff working here. I will continue to stay at this TB crossroad location. Stuart B, General Manager at Best Western Thunder Bay Crossroads, responded to this review Thank you for continuing to stay with us. As you know due to the size of our hotel, it is not possible to run our own shuttle van. We have tried to mitigate this by paying for taxi's to and from the airport.
User:Cynthia F
Trip type: Solo travel
Best Western Crossroads in Thunder Bay is Excellent!
10 Oct 2024
Our stay at the Best Western Crossroads in Thunder Bay was excellent! The staff were very friendly and helpful, our room was very clean and smelled great. The beds were comfy and we had an excellent sleep. The room was quiet and only a little sound came from the door. The hot breakfast was delicious! Our over all experience with this hotel was excellent and we would stay here again! Thanks Best Western!
User:E9926RYkarenh
Trip type: Couples
Value for your $$
08 Oct 2024
The Best Western Crossroads Hotel is very close to the airport- its the best choice for a quick trip to the airport. It’s just a short walking distance to coffee shops and a few restaurants. Staff are friendly, rooms are clean, beds are comfy, and breakfast is good. We’ve always had a comfortable, safe stay here. Stuart B, General Manager at Best Western Thunder Bay Crossroads, responded to this review Thank you for staying with us. We hope to see you again, soon

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Best Western Thunder Bay Crossroads

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